Sales Support Administrator

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Maintain Statutory Records: Ensure all statutory records required for the Mumbai office are accurately maintained and updated in compliance with local regulations.
  • Organize Office Requirements: Coordinate with local vendors and the Supply Chain Management (SCM) team to procure necessary office supplies, including safety equipment, IT resources, and stationery.
  • Office Hygiene and Cleanliness: Provide guidance to the office staff to maintain cleanliness and uphold high standards of hygiene within the office premises.
  • Telecom Service Interaction: Engage with the telecom service repair center to obtain monthly invoicing forecasts. Collect repaired service data and plan for invoicing accordingly.
  • CSOE Team Coordination: Collaborate with the Customer Service Operations and Execution (CSOE) team to ensure accurate invoicing processes.
  • Document Upload: Upload invoices and accompanying documents on the Reliance portal for claims processing.
  • Interdepartmental Coordination: Work closely with the HR and Finance teams to gather necessary documents for uploading on the RJIO portal.
  • Payment Follow-Up: After submitting bills on the RJIO portal, conduct regular follow-ups to ensure timely payment collection.
  • Discrepancy Resolution: Address and resolve any discrepancies promptly to facilitate on-time payment collection.
  • Service Team Coordination: Collaborate with the service team, including the service head, to plan and organize invoicing activities. Collect invoice requests and Minutes of Meetings (MoMs) for accurate invoicing.
  • CSOE Interaction: Engage with the Customer Service Operations and Engineering (CSOE) team to ensure seamless invoicing processes.
  • Invoice Submission: Submit invoices and supporting documents to the customer promptly.
  • Payment Follow-Up: Conduct follow-ups for payment collection in coordination with sales colleagues to ensure timely receipt of payments.
  • Pending Payments Management: Maintain detailed records of pending payments and regularly update the status.
  • Monthly Review: Conduct monthly reviews of pending payments in collaboration with the finance controller to address any issues and ensure efficient payment processing.
  • Validate travel claims, attendance of 3rd party vednor employees working at service repaire centre.

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