Sales Support Administrator

Position : Sales Admin / Sales Support

Company : Sure Safety India Limited

At Sure Safety, we aim of providing 360 degree solutions in the field of Industrial safety across the entire spectrum of Fall protection, Fire Protection, Safety Consulting & Trainings as well as an all encompassing range of solutions for Personal Protective Equipment from Head to Toe for every major Industry and department.

Our focus remains sharp on providing innovation led solutions for personal & organizational safety across a wide range of sectors like Power, Oil & Gas, Building & Infrastructure, Healthcare, Pharma, Automation, Coal & Cement industry, Metal & Mines etc.

Web: www.suresafety.com

Location: Channi Vadodara

Job Summary:

Responsible for managing customer inquiries and order processing within stipulated timelines,

coordinating marketing activities, ensuring timely follow-ups for new business generation, supporting the sales team, and maintaining accurate CRM monitoring and ETA updates to achieve sales and collection targets.

Key Responsibilities:

Order Management: Receiving, reviewing, and processing customer orders in the system.

Documentation: Preparing and verifying order-related documents like invoices, packing lists, and delivery notes.

Coordination: Liaising with production, warehouse, and logistics teams to ensure order fulfillment.

Customer Communication: Addressing customer inquiries, providing updates on order status, and resolving issues promptly.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus

Work Location: In person