Sales & Order Processing - Building Materials

Job Purpose

The Sales & Order Processing Executive is responsible for supporting sales activities and managing end-to-end order processing for building materials. The role ensures accurate order entry, timely coordination with internal teams, and smooth fulfillment to achieve customer satisfaction and sales targets.

Key ResponsibilitiesSales Support

• Assist sales teams in preparing quotations, pricing, and proposals.
• Coordinate with customers regarding product availability, specifications, and delivery schedules.
• Support business development activities and follow up on leads.

Order Processing & Coordination

• Process customer orders accurately in ERP/CRM systems.
• Verify pricing, payment terms, credit limits, and approvals before order confirmation.
• Coordinate with production, warehouse, logistics, and dispatch teams to ensure timely delivery.

Customer Coordination

• Act as the primary point of contact for order status, delivery updates, and documentation.
• Resolve order-related issues such as delays, shortages, or invoicing discrepancies.
• Maintain strong relationships with customers, dealers, and distributors.

Documentation & Invoicing

• Prepare sales orders, delivery notes, invoices, and supporting documents.
• Ensure compliance with company policies, GST/VAT requirements, and documentation standards.
• Maintain accurate records of orders, dispatches, and returns.

Reporting & Data Management

• Maintain sales and order data in ERP/CRM systems.
• Generate daily and monthly MIS reports on orders, sales, and deliveries.
• Support reconciliation of orders, invoices, and collections.

Key Skills & Competencies

• Knowledge of building materials sales and order cycles
• Strong computer skills and data accuracy
• Proficiency in ERP/CRM systems and MS Excel
• Good communication and coordination skills
• Ability to multitask and work under deadlines

Qualifications & Experience

• Graduate / Diploma in Business, Commerce, or related field
• 2–5 years of experience in sales coordination or order processing in building materials or manufacturing
• Experience with ERP systems (SAP, Oracle, Tally, or similar) preferred

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person