Sales & Marketing Co-ordinator

Key Responsibilities :

• Order Processing & Administration
• Accurately process customer orders, issue pro-formas, confirmations, and coordinate dispatch logistics
• Maintain organized digital records (customer data, orders, dispatch, payments), and generate periodic reports .
• Sales Support & Coordination
• Support sales team by scheduling client visits, managing calendars, and liaising across departments
• Monitor order progress, inform clients of any delays or issues, and escalate to sales managers
• Customer Service & After-Sales
• Serve as point of contact for customers—receive complaints, troubleshoot issues, and follow up post-delivery .
• Sales Data & Reporting
• Collect, analyze, and report sales metrics (order volumes, customer feedback, delivery status) weekly/monthly Ambition
• Use insights to highlight process bottlenecks and suggest improvements.
• Marketing & Promo Support (as required)
• Assist in preparing promotional materials, organizing showroom displays, and coordinating participation in dealer meets or trade fairs Placement India

Qualifications & Experience

• Education: Bachelor’s degree in Business, Commerce, and Masters in Marketing or related field preferred Job
• Experience: 0–2 years in sales coordination or customer-facing administrative roles, preferably in the tiles, ceramics, or building materials sector Ambition
• Local Affiliation: Local candidates from Morbi and PAN India preferred Skills & Competencies
• Excellent communication (spoken & written) with strong interpersonal abilities .
• Proficient in MS Office (Word, Excel) and familiar with CRM or ERP tools .
• High organizational skills with attention to detail and ability to manage multiple tasks
• Problem-solving mindset—capable of addressing customer issues and ensuring timely resolution .
• Team player who works effectively with production, dispatch, accounts, and sales teams.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

• Day shift
• Night shift

Work Location: In person