Sales Manager

About the Company

Job Purpose:

This job requires the Sales Manager to manage the after sales activities including issue resolution, project supervision, outstanding collection, promoting Ingenico offers, arranging customer workshops / meetings / events with the help of other internal teams. This role also involves closing all business negotiations with customer / partners for commercial / service / legal contracts with the help of legal / finance / operations / solutions / project teams.

He/she will be responsible for co-ordination among all associated stakeholders & monitoring their service deliverables to meet Clients’ requirements and Company standards.

Key Responsibilities:

• Operating as the lead point of contact for all matters specific to his/her customer accounts

• Experience across Acquiring side of Banking Industry or Fintech space.

• Managing sales across sectors for payment solution through a value selling approach, seeks out and identifies revenue opportunities, prepares tailored offerings and formal service proposals to potential Customers.
• Interacting with all level stakeholders to help clients with new age payment solution & closing deals which add value to the clients as well as Ingenico
• Develop salespipeline for sales opportunities with Enterprise clients and convert them into revenue
• Increase market share of the organization by studying the market & competition and successfully delivering value for clients as per their business needs
• Good negotiation skills & communication skills to interact with demanding clients should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
• should be able to grow our business by building successful, long-term client relationships
• Log and Report on the status of accounts and transactions in the SFDC web portal on time to monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Describes competitive advantages of our product & services in the market and how these translate to Customer’s benefits.
• Translates Customer’s current and future problems into solutions available through Ingenico solutions & services.
• Develops a thorough understanding of assigned Customers and their business environments; to include corporate goals, three to five years plan, financial performance, core businesses, market direction, major competitors, Industry trends, facilities and organizational structure.
• Liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience
• Knows Customer’s key decisionmakers, their personal “wins”, top goals and objectives. Meets with each of these on a regular basis.
• Communicates Customer’s product requests and enhancements internally.
• Supervise program/ project trackingfor assigned tasks.Ensure that all project activities remain on schedule.
• Quickly identifyproject issues or delays and work rapidlyand effectively to resolve them.
• Responsible for sales negotiations, proposal making and winning potentialbusiness opportunities
• Responsible for Outstanding collections on time and maintain timely payment by clients / customers.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Education Qualifications:

Any Graduate or Postgraduate (Sales & Marketing)

Experience:

8-10 years of Experience in Sales Management (Fintech/ Banks)

Travels: