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3.0 years

4 - 6 Lacs

Noida

On-site

Date: Aug 1, 2025 Company: Location: NOIDA, IN, 201301 Noida, IN, 201301 . Customer Support – BI & Reporting Analyst Job Summary: We are looking for a skilled and analytical BI & Reporting Analyst to support our Customer Support and team through advanced reporting, visualization, and data insights. This role is critical in translating ITIL-aligned support data into actionable dashboards and reports to drive performance, SLA adherence, and continuous improvement. Key Responsibilities: Design, build, and maintain interactive dashboards in Power BI that visualize KPIs across Incident, Problem, Change, and Request Management processes. Collaborate with ITSM and Customer Support teams to identify reporting needs aligned with ITIL practices and service goals. Translate raw data from ITSM tools (e.g., Jira Service Management, ServiceNow, BMC Remedy, ) into clean, structured datasets suitable for reporting. Provide insights into support performance, SLA compliance, ticket volumes, resolution times, backlog trends, and user satisfaction metrics. Develop data models, queries, and metrics that support operational and strategic decision-making. Ensure accuracy, consistency, and availability of real-time and historical data for dashboards and reports. Document and maintain data definitions, report logic, and dashboard usage guidelines. Support audits, compliance tracking, and executive reporting with on-demand and scheduled data visualizations. Continuously identify opportunities to automate reporting and improve data accessibility and storytelling. Required Qualifications: 3+ years of hands-on experience designing Power BI dashboards and reports, preferably in an IT or customer support-focused organization. Strong knowledge of ITIL frameworks and ITSM processes (especially Incident, Problem, and Change Management). Experience working with ITSM platforms such as Jira Service Management, ServiceNow, or BMC . Understanding of support operations, service metrics (SLAs, KPIs), and reporting requirements in customer support or service desk environments. Strong analytical thinking and attention to detail. Familiarity with Excel, SQL, and other data tools. Preferred Qualifications: ITIL Foundation Certification (v3 or v4). Experience with automated data pipelines or ETL tools. Experience integrating data from multiple systems (CRM, ITSM, HR systems, etc.). Familiarity with tools like Tableau or Excel VBA as secondary platforms. Our Culture & Values At Ingenico, we thrive on innovation, collaboration, and delivering customer value. Our values—Trust, Innovation, and Care—define how we work and grow together. We challenge the status quo, push boundaries, and deliver results as a team. Diversity & Inclusion Ingenico is proud to be an equal opportunity employer. We are committed to fostering an inclusive environment where every employee feels respected and empowered. Ready to Make an Impact? Join us and help shape the future of payments across Asia. Apply now. Learn more about Ingenico: Ingenico Global Website: https://www.ingenico.com Ingenico LinkedIn: https://www.linkedin.com/company/ingenico/

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5.0 years

5 - 6 Lacs

Noida

On-site

Date: Aug 1, 2025 Company: Location: NOIDA, IN, 201301 Noida, IN, 201301 . Customer Support - Project Management Office Job Summary: We’re looking for a detail-oriented, organized, and proactive PMO Lead reporting into the Head of Customer Support Transformation & Service Introduction. The PMO Lead will be driving operational excellence across a dynamic, high-impact support organization at a leading payments platform. This role sits at the heart of our support function, acting as the connective tissue between strategic initiatives, project execution, and cross-functional coordination. As the PMO Lead, you'll ensure that key initiatives are well-planned, tracked, and delivered on time. While your core responsibilities will focus on standard PMO duties, an appreciation and understanding of the customer and merchant support experience will be highly valuable. Key Responsibilities: Project Governance & Standards Establish and enforce PMO frameworks, methodologies, and tools tailored to ITIL and support operations. Drive clarity, follow-through, and accountability by ensuring action items are documented, owners are assigned, and timelines are met. Ensure all projects follow consistent lifecycle practices and maintain centralized documentation and a single source of truth for project status, risks, decisions, and KPIs. Portfolio & Resource Management Oversee a portfolio of initiatives impacting Customer Support, ITSM processes, and service delivery. Facilitate demand management, prioritization, and capacity planning across support teams. Track dependencies, budgets, timelines, and resource utilization across active and upcoming projects. Reporting & Communication Create and deliver project dashboards, reports, and executive summaries on performance, risks, and progress. Support continuous improvement efforts with data-driven insights and retrospective reviews. Serve as liaison between project teams, service owners, business stakeholders, and senior leadership. ITIL & Service Management Alignment Ensure projects integrate with ITIL-aligned processes (e.g., Incident, Problem, Change, Service Request). Collaborate with ITSM teams to ensure new initiatives support SLA targets, customer satisfaction, and service stability. Contribute to the standardization and documentation of processes, change controls, and workflows. Required Qualifications: 5+ years of experience in project/program management or PMO functions. Strong understanding of ITIL best practices and their application in operational environments. Proven experience managing projects within Customer Support, ITSM, or Service Desk functions. Proficiency in project management tools (e.g., MS Project, Smartsheet, JIRA). Strong organizational, communication, and stakeholder management skills. Ability to translate strategic goals into actionable and measurable project outcomes. Preferred Qualifications: Experience working with or supporting customer or merchant support functions, preferably in SaaS, fintech, or payments. ITIL Foundation certification (v3 or v4). PMP , PRINCE2 , or Certified Scrum Master (CSM) credentials. Experience with, Jira Service Management , ServiceNow or other ITSM platforms. Familiarity with customer satisfaction programs, ticketing systems, and support metrics (SLAs, CSAT, FCR). Our Culture & Values At Ingenico, we thrive on innovation, collaboration, and delivering customer value. Our values—Trust, Innovation, and Care—define how we work and grow together. We challenge the status quo, push boundaries, and deliver results as a team. Diversity & Inclusion Ingenico is proud to be an equal opportunity employer. We are committed to fostering an inclusive environment where every employee feels respected and empowered. Ready to Make an Impact? Join us and help shape the future of payments across Asia. Apply now. Learn more about Ingenico: Ingenico Global Website: https://www.ingenico.com Ingenico LinkedIn: https://www.linkedin.com/company/ingenico/

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3.0 years

5 - 6 Lacs

Noida

On-site

Date: Aug 1, 2025 Company: Location: NOIDA, IN, 201301 Noida, IN, 201301 . Customer Support – Documentation Analyst Job Summary: We are seeking a detail-oriented and analytical Documentation Analyst to develop, document, and optimize support and service management processes in alignment with ITIL best practices. This role is essential in creating clear, consistent, and user-friendly process documentation that enables operational excellence across our customer support functions. Key Responsibilities: Document ITIL-based workflows for Incident, Problem, Change, and Request Management processes. Translate complex technical procedures and support workflows into clear, actionable content for various audiences, including Tier 1 support, technical teams, and business stakeholders. Collaborate with subject matter experts (SMEs), process owners, and service managers to gather requirements, validate process flows, and ensure alignment with service goals. Develop and maintain SOPs, KB articles, process maps, and training documentation using standardized templates and terminology. Ensure process documentation is accessible, version-controlled, and regularly reviewed for accuracy and compliance. Participate in process improvement initiatives and contribute to the continuous refinement of ITSM workflows. Work closely with Service Desk and Support teams to ensure documentation supports operational needs and reduces ticket handling time. Use tools like, Jira, Confluence or other ITSM tools to create flowcharts, diagrams, and supporting content. Required Qualifications: Proven experience (3+ years) writing technical documentation in an IT support, customer service, or ITIL environment. Solid understanding of ITIL v3 or ITIL 4 frameworks and best practices. Strong skills in process mapping, technical writing, and SOP creation. Excellent communication skills with a demonstrated ability to convey complex information clearly and concisely. Experience working with ITSM tools such as Jira Service Management, etc. Proficiency with documentation and collaboration tools (e.g., Confluence, SharePoint, MS Word, Visio, Miro). Preferred Qualifications: ITIL Foundation Certification (v3 or v4). Experience working in a fast-paced, ITIL-aligned support environment. Experience with knowledge base management and self-service portal content. Our Culture & Values At Ingenico, we thrive on innovation, collaboration, and delivering customer value. Our values—Trust, Innovation, and Care—define how we work and grow together. We challenge the status quo, push boundaries, and deliver results as a team. Diversity & Inclusion Ingenico is proud to be an equal opportunity employer. We are committed to fostering an inclusive environment where every employee feels respected and empowered. Ready to Make an Impact? Join us and help shape the future of payments across Asia. Apply now. Learn more about Ingenico: Ingenico Global Website: https://www.ingenico.com Ingenico LinkedIn: https://www.linkedin.com/company/ingenico/

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0 years

5 - 6 Lacs

Hyderābād

On-site

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Position Summary: Cubic is looking to fill a position specializing in certification and certification testing as required by the Payment Card Industry, including Debit/Credit card acceptance and financial transaction processing. Cubic has written its own Payment Gateway for transit applications. That gateway requires regular certifications to acquiring banks (currently Fiserv, American Express, Chase, BAMS, Elavon, Vantiv/Worldpay, MPGS, and Barclays), and periodic PA-DSS certification. In addition, Cubic manufactures contactless NFC readers that require EMVCo and brand certifications, while also deploying industry standard readers and PIN pads from different POS manufacturers (Ingenico, ID TECH, PAX, Verifone). All these devices require EMV L3 certification when deployed to new cities/transit agencies with different acquirers. The ideal candidate will have experience with some or all of these certification activities, whether working for a merchant or an acquirer. Job Summary: Works independently and acts as technical expert on complex software engineering assignments. Provides project execution, coordination, and supervision for multiple projects. This position typically works under limited supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority. Experience: Minimum of five years of experience or a master’s degree with at least three years of related experience Essential Job Duties and Responsibilities: Runs several certification projects simultaneously Sustains communications with certification analysts/project coordinators from acquirers/banks Can read and understand technical specifications such as EMV Standards, Brand specifications, and the Acquirer’s Host specifications Performs EMV test transactions with test cards from different brands and card simulators Performs transaction analysis and troubleshooting Defines test schedules and requirements Tests software and documents results Maintains liaison with customer, subcontractor, and vendor representatives Evaluates vendor capabilities to provide required products or services Monitors project status, measures system performance, and reports progress Operates within budget and schedule for software engineering tasks Assumes additional technical responsibilities as needed Technical Skills: Credit or debit card processing Experience with UL BTT or ICC tools for EMV certification Retail or Hospitality / POS Systems testing experience, or POS payment processing Programming or scripting experience (such as Python, jmeter, Javascript, Java) Minimum Job Requirements: Four-year college degree in computer science, computer engineering or other related technical discipline, plus a minimum of five years of related experience or a master’s degree with at least three years of related experience. Experience to include specification, design and development of software systems. Requires proficiency using programming languages such as Java, “C/C++/C#,” Product Lifecycle Management, graphics or other developmental software. May require ability to develop software in a Unix, Windows Server 2003/2008/Vista/XP/Windows 7 and up, Integrated Development Environments (IDEs) or other PC environment. May require experience with embedded processing. Ability to use PC software such as Microsoft Word/Project/Visio, database, spreadsheet and flowchart, and Computer Aided Software Engineering (CASE) tools. Effective written and oral communication skills required. Knowledge of customer needs and competing products desirable. Able to analyze and solve complex software engineering problems. Able to prioritize work and complete multiple tasks under deadline and budget guidelines. May be required to travel domestically and internationally to include working odd hours, in-line with customer requirements The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. Worker Type: Employee

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Position Summary: Cubic is looking to fill a position specializing in certification and certification testing as required by the Payment Card Industry, including Debit/Credit card acceptance and financial transaction processing. Cubic has written its own Payment Gateway for transit applications. That gateway requires regular certifications to acquiring banks (currently Fiserv, American Express, Chase, BAMS, Elavon, Vantiv/Worldpay, MPGS, and Barclays), and periodic PA-DSS certification. In addition, Cubic manufactures contactless NFC readers that require EMVCo and brand certifications, while also deploying industry standard readers and PIN pads from different POS manufacturers (Ingenico, ID TECH, PAX, Verifone). All these devices require EMV L3 certification when deployed to new cities/transit agencies with different acquirers. The ideal candidate will have experience with some or all of these certification activities, whether working for a merchant or an acquirer. Job Summary: Works independently and acts as technical expert on complex software engineering assignments. Provides project execution, coordination, and supervision for multiple projects. This position typically works under limited supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority. Experience: Minimum of five years of experience or a master’s degree with at least three years of related experience Essential Job Duties and Responsibilities: Runs several certification projects simultaneously Sustains communications with certification analysts/project coordinators from acquirers/banks Can read and understand technical specifications such as EMV Standards, Brand specifications, and the Acquirer’s Host specifications Performs EMV test transactions with test cards from different brands and card simulators Performs transaction analysis and troubleshooting Defines test schedules and requirements Tests software and documents results Maintains liaison with customer, subcontractor, and vendor representatives Evaluates vendor capabilities to provide required products or services Monitors project status, measures system performance, and reports progress Operates within budget and schedule for software engineering tasks Assumes additional technical responsibilities as needed Technical Skills: Credit or debit card processing Experience with UL BTT or ICC tools for EMV certification Retail or Hospitality / POS Systems testing experience, or POS payment processing Programming or scripting experience (such as Python, jmeter, Javascript, Java) Minimum Job Requirements: Four-year college degree in computer science, computer engineering or other related technical discipline, plus a minimum of five years of related experience or a master’s degree with at least three years of related experience. Experience to include specification, design and development of software systems. Requires proficiency using programming languages such as Java, “C/C++/C#,” Product Lifecycle Management, graphics or other developmental software. May require ability to develop software in a Unix, Windows Server 2003/2008/Vista/XP/Windows 7 and up, Integrated Development Environments (IDEs) or other PC environment. May require experience with embedded processing. Ability to use PC software such as Microsoft Word/Project/Visio, database, spreadsheet and flowchart, and Computer Aided Software Engineering (CASE) tools. Effective written and oral communication skills required. Knowledge of customer needs and competing products desirable. Able to analyze and solve complex software engineering problems. Able to prioritize work and complete multiple tasks under deadline and budget guidelines. May be required to travel domestically and internationally to include working odd hours, in-line with customer requirements The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. Worker Type: Employee

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Candidate should have experience Android POS and Android SDK Good hands-on experience on designing and development Android POS terminals. hands on experience on Castles, Newland Ingenico, PAX and VeriFone devices Strong Knowledge in Android, C, C++ and Linux Strong Knowledge and Experience in ISO8583 payment protocol Credit domain experience. Strong Knowledge and Experience in EMV and CLESS standards TCP/IP Connection Protocols Communication Modes: Ethernet, Dial-Up, WIFI, GPRS, USB and Pinpad Strong Communication Skills

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3.0 years

2 - 6 Lacs

Chennai

On-site

Valor PayTech fosters a vibrant and nurturing work atmosphere that motivates employees to innovate and excel. The culture is deeply rooted in collaboration and ongoing development, offering team members abundant opportunities for professional advancement and skill improvement. Emphasizing innovation excellence and cultural expansion, the company greatly values the diversity of its workforce, believing it to be a cornerstone of its success. Benefits of being part of our team Competitive salary packages Valor Paytech offers competitive salary packages, ensuring our employees are well-compensated for their skills and contributions. Comprehensive health coverage Enjoy a variety of health coverage packages to meet your diverse needs. Career development Valor PayTech believes that career development is a vital part of your professional journey and a vital investment in our collective success. Paid time off and holidays Ample paid leave and holiday benefits are provided to Valor employees. Innovative culture Valor PayTech fosters an innovative and dynamic culture, enriched by a diverse and globally dispersed workforce. Android Developer Experience: 3+ Years Job Type: Full Time Key Responsibilities: Candidate should have experience Android POS and Android SDK Good hands-on experience on designing and development Android POS terminals. hands on experience on Castles, Newland Ingenico, PAX and VeriFone devices Strong Knowledge in Android, C, C++ and Linux Strong Knowledge and Experience in ISO8583 payment protocol Credit domain experience. Strong Knowledge and Experience in EMV and CLESS standards TCP/IP Connection Protocols Communication Modes: Ethernet, Dial-Up, WIFI, GPRS, USB and Pinpad Strong Communication Skills

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40.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Company Overview: Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. Learn more about Ingenico at https://ingenico.com. Ingenico Group’s strategic transformation is the build-up and delivery of a Payments Platform as a Service (PPaaS). https://www.ppaas.com/ Main Responsibilities: The resource will play a crucial role in designing, developing and leading teams to develop secure payment systems. These include services that interact with cloud HSM as well as integration with different acquirers and gateways. This position is key to supporting Ingenico’s commitment to excellence and innovation. We’re looking for someone who embodies our values and is passionate about analyzing complex problems, identifying solutions, and implementing them effectively. Qualifications / Profile: Education: Bachelor of Science in Computer Science. Experience: Developer with 5+ years in payment services or financial industry. Technical Skills: Technical Proficiency: Experience with Java, Java EE platforms, and the Spring Framework. Software Development Lifecycle: Involvement in all phases of the software development lifecycle, from requirement analysis to deployment. Design Patterns and Object-Oriented Design: Applied design patterns to solve complex problems. Database Management: Experience with relational databases, SQL, and ORM technologies. Web Frameworks: Experience with various web frameworks like JSF, Wicket, GWT, Spring MVC, and Spring Boot. Cryptographic Knowledge: Experience with cryptographic technologies used in payments. Cloud Platforms: Familiarity with cloud platforms and services. Version Control: Proficiency with GIT Lab. Continuous Improvement: Commitment to continuous improvement and keeping updated with new technologies and methodologies. Behavioral Skills : Strong communication skills for collaborating with business stakeholders and technical teams. Preferred Skills / Qualifications: Certifications: Relevant certifications, if applicable. Additional Experience: Prior experience in similar roles or industries. Nice-to-have skills: A deep understanding of the payment services and financial industries is a significant advantage. Experience working with Microservices and large-scale systems. As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone. To learn more about what it's like working inside Ingenico, follow us on LinkedIn

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40.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Description. Company Overview : Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenicos approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. Main Responsibilities Scope of the Role : The resource will play a crucial role in designing, developing and leading teams to develop secure payment systems. These include services that interact with cloud HSM as well as integration with different acquirers and gateways. This position is key to supporting Ingenicos commitment to excellence and innovation. Were looking for someone who embodies our values and is passionate about analyzing complex problems, identifying solutions, and implementing them effectively. Qualifications/Profile Education : Bachelor of Science in Computer Science. Experience : Developer with 5+ years in payment services or financial industry. Technical Skills Technical Proficiency : Experience with Java, Java EE platforms, and the Spring Framework. Software Development Lifecycle Involvement in all phases of the software development lifecycle, from requirement analysis to deployment. Design Patterns And Object-Oriented Design Applied design patterns to solve complex problems. Database Management Experience with relational databases, SQL, and ORM technologies. Web Frameworks Experience with various web frameworks like JSF, Wicket, GWT, Spring MVC, and Spring Boot. Cryptographic Knowledge Experience with cryptographic technologies used in payments. Cloud Platforms Familiarity with cloud platforms and services. Version Control Proficiency with GIT Lab. Continuous Improvement Commitment to continuous improvement and keeping updated with new technologies and methodologies. Behavioral Skills : Strong communication skills for collaborating with business stakeholders and technical teams. Preferred Skills/Qualifications Certifications : Relevant certifications, if applicable. Additional Experience : Prior experience in similar roles or industries. (ref:hirist.tech)

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8.0 - 10.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About the Company - Ingenico is a global leader in the fintech market, with more than three decades of experience and employs over 3000. Its footprint gives scale to projects and talents. Innovation is part of our DNA, and our diverse community of experts keep anticipating the evolution of commerce worldwide. We provide merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for consumers, whatever the sales channel or payment method. Please visit Ingenico | Home Job Purpose: Responsible for selling Ingenico terminals solutions, and services. He / she will also be responsible for carrying out all necessary duties and work assignment given by leadership to maintain and manage our business efficiently. Would be responsible for hunting new customer / partner accounts to increase our business footprints in the assigned territories / geographies. He / She will be responsible for managing existing clients to support their business with Ingenico offers, help them to grow their business and fulfil their business demands efficiently. This job requires the Sales Manager to manage the after sales activities including issue resolution, project supervision, outstanding collection, promoting Ingenico offers, arranging customer workshops / meetings / events with the help of other internal teams. This role also involves closing all business negotiations with customer / partners for commercial / service / legal contracts with the help of legal / finance / operations / solutions / project teams. He/she will be responsible for co-ordination among all associated stakeholders & monitoring their service deliverables to meet Clients’ requirements and Company standards. Key Responsibilities: Operating as the lead point of contact for all matters specific to his/her customer accounts Experience across Acquiring side of Banking Industry or Fintech space. Managing sales across sectors for payment solution through a value selling approach, seeks out and identifies revenue opportunities, prepares tailored offerings and formal service proposals to potential Customers. Interacting with all level stakeholders to help clients with new age payment solution & closing deals which add value to the clients as well as Ingenico Develop salespipeline for sales opportunities with Enterprise clients and convert them into revenue Increase market share of the organization by studying the market & competition and successfully delivering value for clients as per their business needs Good negotiation skills & communication skills to interact with demanding clients should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. should be able to grow our business by building successful, long-term client relationships Log and Report on the status of accounts and transactions in the SFDC web portal on time to monitor sales metrics (e.g. quarterly sales results and annual forecasts) Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Describes competitive advantages of our product & services in the market and how these translate to Customer’s benefits. Translates Customer’s current and future problems into solutions available through Ingenico solutions & services. Develops a thorough understanding of assigned Customers and their business environments; to include corporate goals, three to five years plan, financial performance, core businesses, market direction, major competitors, Industry trends, facilities and organizational structure. Liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience Knows Customer’s key decisionmakers, their personal “wins”, top goals and objectives. Meets with each of these on a regular basis. Communicates Customer’s product requests and enhancements internally. Supervise program/ project trackingfor assigned tasks.Ensure that all project activities remain on schedule. Quickly identifyproject issues or delays and work rapidlyand effectively to resolve them. Responsible for sales negotiations, proposal making and winning potentialbusiness opportunities Responsible for Outstanding collections on time and maintain timely payment by clients / customers. Identify emerging markets and market shifts while being fully aware of new products and competition status. Education Qualifications: Any Graduate or Postgraduate (Sales & Marketing) Experience: 8-10 years of Experience in Sales Management (Fintech/ Banks) Travels: India, Sri Lanka, Nepal, Bangladesh

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40.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Company: Ingenico Website: Visit Website Business Type: Enterprise Company Type: Product & Service Business Model: B2B Funding Stage: Series A Industry: Finacial Services Salary Range: ₹ 30-36 Lacs PA Job Description Company Overview: Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. Learn more about Ingenico at https://ingenico.com. Ingenico Group’s strategic transformation is the build-up and delivery of a Payments Platform as a Service (PPaaS). https://www.ppaas.com/ Main Responsibilities Scope of the Role: The resource will play a crucial role in designing, developing and leading teams to develop secure payment systems. These include services that interact with cloud HSM as well as integration with different acquirers and gateways. This position is key to supporting Ingenico’s commitment to excellence and innovation. We’re looking for someone who embodies our values and is passionate about analyzing complex problems, identifying solutions, and implementing them effectively. Qualifications / Profile Education: Bachelor of Science in Computer Science. Experience: Developer with 5+ years in payment services or financial industry. Technical Skills Technical Proficiency: Experience with Java, Java EE platforms, and the Spring Framework. Software Development Lifecycle: Involvement in all phases of the software development lifecycle, from requirement analysis to deployment. Design Patterns and Object-Oriented Design: Applied design patterns to solve complex problems. Database Management: Experience with relational databases, SQL, and ORM technologies. Web Frameworks: Experience with various web frameworks like JSF, Wicket, GWT, Spring MVC, and Spring Boot. Cryptographic Knowledge: Experience with cryptographic technologies used in payments. Cloud Platforms: Familiarity with cloud platforms and services. Version Control: Proficiency with GIT Lab. Continuous Improvement: Commitment to continuous improvement and keeping updated with new technologies and methodologies. Behavioral Skills: Strong communication skills for collaborating with business stakeholders and technical teams. Preferred Skills / Qualifications Certifications: Relevant certifications, if applicable. Additional Experience: Prior experience in similar roles or industries. Nice-to-have Skills A deep understanding of the payment services and financial industries is a significant advantage. Experience working with Microservices and large-scale systems. As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone. To learn more about what it's like working inside Ingenico, follow us on LinkedIn Show more Show less

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6.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Ingenico is the global leader in payments acceptance solutions, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers, our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. At Ingenico, trust and sustainability are at the heart of everything we do. Our team comprises 4,000+ people spread around the globe representing 60 different nationalities. We are proud of the diversity and professionalism of our employees. Whether they work in technical or business support functions, we believe in making the company and people successful, together. Learn more about Ingenico at https://ingenico.com. Overview: We are looking for a Senior Android Developer with expertise in Kotlin to join our team. The ideal candidate should have a strong background in designing, developing, and maintaining high-performance Android applications. You will be responsible for leading development efforts, mentoring junior developers, and ensuring best practices in mobile app development. Key Responsibilities: Design, develop, and maintain Payment applications on Android based POS devices using Kotlin. Collaborate with cross-functional teams to define, design, and deliver new applications/features. Write clean, scalable, and efficient code while following best coding practices. Optimize application performance, memory usage, and battery efficiency. Ensure high-quality UI/UX implementation in collaboration with designers. Debug and resolve software defects, ensuring application stability. Implement and maintain MVVM/MVP architecture and dependency injection frameworks like Dagger/Hilt. Integrate RESTful APIs, third-party services, and networking components into mobile applications. Work with Jetpack components, Coroutines, Flow, and Room database. Stay updated with the latest Android trends, frameworks, and best practices. Mentor and guide junior developers in coding, design, and development methodologies. Participate in code reviews, sprint planning, and Agile development processes. Required Skills & Qualifications: 6+ years of experience in Android development. Strong proficiency in Kotlin and Android SDK. Strong understanding of MVVM/MVP architecture and design patterns. Hands-on experience with Room database, Retrofit, and RESTful APIs. Experience with dependency injection frameworks like Dagger/Hilt. Proficiency in Git, CI/CD pipelines, and Agile methodologies. Strong knowledge of networking concepts, including TCP/IP, HTTP, HTTPS, Web Sockets, and SSL/TLS. Experience integrating secure authentication mechanisms, such as OAuth, JWT, and token-based authentication. Strong debugging and performance optimization skills. Knowledge of unit testing and automation testing frameworks. Excellent problem-solving, analytical, and communication skills. Good to Have: Experience working with Payment applications on POS devices (Ingenico, Verifone, PAX etc). Experience in EMV, NFC, and ISO 8583 protocols for secure transactions. Experience with cryptographic security concepts like DUKPT, AES, RSA, and HMAC. Familiarity with security best practices in mobile app development. Show more Show less

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1.0 years

0 - 0 Lacs

Jamshedpur

On-site

We are seeking a skilled POS Machine Field Service Engineer to install, maintain, and repair Point-of-Sale (POS) systems at customer locations. The ideal candidate should have a strong technical background in hardware troubleshooting, software installation, and networking, along with excellent customer service skills. Key Responsibilities: Install, configure, and test POS systems, card readers, barcode scanners, and receipt printers at client sites. Diagnose and troubleshoot hardware and software issues related to POS machines. Perform preventive maintenance and system upgrades. Provide technical support and training to end-users on POS functionalities. Maintain service records and report issues promptly. Ensure compliance with industry regulations and security protocols. Collaborate with the technical support team to resolve complex issues. Travel to customer locations as required. Requirements: Strong knowledge of hardware troubleshooting, networking, and software installation . Valid driver’s license and willingness to travel. Requirements: Experience with POS brands like Verifone, Ingenico, or NCR , Hitachi, Postransact, Bill Box. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Paid time off Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Posted 1 month ago

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3.0 years

0 Lacs

Chennai

On-site

Required Skills & Qualifications: Strong experience in Android SDK development for POS systems. Proficient in Java, Kotlin, C, and C++ . Deep understanding of Linux OS and system-level debugging. Strong domain experience in credit card payment systems . Excellent knowledge of ISO8583 protocol and EMV/CLESS standards. Experience with secure communications and encryption standards. Familiarity with POS hardware from Castles, Ingenico, Nexgo, Evolute, and Newland . Strong understanding of network protocols including TCP/IP . Excellent verbal and written communication skills . Job Type: Full-time Pay: From ₹11,442.72 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Experience: Android: 3 years (Required) POS: 2 years (Required) Kotlin: 2 years (Required) Work Location: In person

Posted 2 months ago

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1.0 years

0 - 0 Lacs

Jaipur

On-site

We are seeking a skilled POS Machine Field Service Engineer to install, maintain, and repair Point-of-Sale (POS) systems at customer locations. The ideal candidate should have a strong technical background in hardware troubleshooting, software installation, and networking, along with excellent customer service skills. Key Responsibilities: Install, configure, and test POS systems, card readers, barcode scanners, and receipt printers at client sites. Diagnose and troubleshoot hardware and software issues related to POS machines. Perform preventive maintenance and system upgrades. Provide technical support and training to end-users on POS functionalities. Maintain service records and report issues promptly. Ensure compliance with industry regulations and security protocols. Collaborate with the technical support team to resolve complex issues. Travel to customer locations as required. Requirements: Strong knowledge of hardware troubleshooting, networking, and software installation . Valid driver’s license and willingness to travel. Requirements: Experience with POS brands like Verifone, Ingenico, or NCR , Hitachi, Postransact, Bill Box. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Paid time off Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Posted 2 months ago

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40.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Company Overview: Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. Learn more about Ingenico at https://ingenico.com. Ingenico Group’s strategic transformation is the build-up and delivery of a Payments Platform as a Service (PPaaS). https://www.ppaas.com/ Main Responsibilities: The resource will play a crucial role in designing, developing and leading teams to develop secure payment systems. These include services that interact with cloud HSM as well as integration with different acquirers and gateways. This position is key to supporting Ingenico’s commitment to excellence and innovation. We’re looking for someone who embodies our values and is passionate about analyzing complex problems, identifying solutions, and implementing them effectively. Qualifications / Profile: Education: Bachelor of Science in Computer Science. Experience: Developer with 5+ years in payment services or financial industry. Technical Skills: Technical Proficiency: Experience with Java, Java EE platforms, and the Spring Framework. Software Development Lifecycle: Involvement in all phases of the software development lifecycle, from requirement analysis to deployment. Design Patterns and Object-Oriented Design: Applied design patterns to solve complex problems. Database Management: Experience with relational databases, SQL, and ORM technologies. Web Frameworks: Experience with various web frameworks like JSF, Wicket, GWT, Spring MVC, and Spring Boot. Cryptographic Knowledge: Experience with cryptographic technologies used in payments. Cloud Platforms: Familiarity with cloud platforms and services. Version Control: Proficiency with GIT Lab. Continuous Improvement: Commitment to continuous improvement and keeping updated with new technologies and methodologies. Behavioral Skills : Strong communication skills for collaborating with business stakeholders and technical teams. Preferred Skills / Qualifications: Certifications: Relevant certifications, if applicable. Additional Experience: Prior experience in similar roles or industries. Nice-to-have skills: A deep understanding of the payment services and financial industries is a significant advantage. Experience working with Microservices and large-scale systems. As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone. To learn more about what it's like working inside Ingenico, follow us on LinkedIn Show more Show less

Posted 2 months ago

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