Posted:1 day ago|
Platform:
On-site
Full Time
To plan daily field and telephonic sales activities with a structured call plan for lead follow-up, order tracking, and new customer outreach.
To generate and qualify leads through direct visits, inbound inquiries, referrals, exhibitions, online platforms, and follow-up activities.
To understand customer requirements and prepare product-specific quotations in coordination with the pricing and technical team.
To share quotations with potential customers and explain product features, pricing, and delivery terms as required.
To follow up on shared quotations and convert them into confirmed orders through regular engagement and negotiation.
To coordinate internally for order acceptance, inventory check, and dispatch timelines for customer orders.
To track and communicate order status with customers until delivery completion.
To follow up on pending payments, advance collections, and balance amounts as per agreed credit terms
To build strong customer relationships through regular communication, issue resolution, and post-sales service support.
To maintain an up-to-date customer database with records of visits, calls, quotations, orders, and payment status.
To collect and report customer feedback, competitor activities, and market insights for strategic planning.
To prepare daily/weekly sales activity reports and update sales MIS with lead, order, and payment status.
To support dealer/distributor/channel partners with material information, branding, and sales enablement tools if applicable.
To ensure adherence to sales processes, company policies, and ethical practices at all times.
To maintain data security and confidentiality, and live by the HR Policy.
To provide reports to the CMO and management on a timely basis
Galaxy Chains Pvt Ltd
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