To manage the daily activity of the Chief Marketing Officer's Office To manage the follow-up task, coordination tasks, within the team and external agencies To keep check on the calendar and maintain the scheduled task To ensure that assigned task gets completed within the timeline - or - their new status gets updated To manage the Minutes of the meeting, and initiate the due task To travel with the CMO as and when needed (Mostly within the city) To represent CMO in PR Activities as and when needed To research the subject assigned, and come up with the Report and/or Presentation To fill up the MIS Report assigned on a daily, weekly, and monthly basis within an assigned format To facilitate & Host the meeting (Internal and External) and share the actionable to the CMO To follow the company policies To Maintain the NDA (Non-Disclosure Agreement) Conditions To Upgrade own self on Marketing and Productivity tools To be a single point of contact for the agencies, and other institutes for the project execution Show more Show less
To plan daily field and telephonic sales activities with a structured call plan for lead follow-up, order tracking, and new customer outreach. To generate and qualify leads through direct visits, inbound inquiries, referrals, exhibitions, online platforms, and follow-up activities. To understand customer requirements and prepare product-specific quotations in coordination with the pricing and technical team. To share quotations with potential customers and explain product features, pricing, and delivery terms as required. To follow up on shared quotations and convert them into confirmed orders through regular engagement and negotiation. To coordinate internally for order acceptance, inventory check, and dispatch timelines for customer orders. To track and communicate order status with customers until delivery completion. To follow up on pending payments, advance collections, and balance amounts as per agreed credit terms To build strong customer relationships through regular communication, issue resolution, and post-sales service support. To maintain an up-to-date customer database with records of visits, calls, quotations, orders, and payment status. To collect and report customer feedback, competitor activities, and market insights for strategic planning. To prepare daily/weekly sales activity reports and update sales MIS with lead, order, and payment status. To support dealer/distributor/channel partners with material information, branding, and sales enablement tools if applicable. To ensure adherence to sales processes, company policies, and ethical practices at all times. To maintain data security and confidentiality, and live by the HR Policy. To provide reports to the CMO and management on a timely basis
To follow up with customers for PO (Purchase Order), delivery confirmation, or queries. To raise Sales Orders (SO) in the system after verifying PO details. To share SO and delivery timeline with the production planning or dispatch team. To coordinate with accounts for billing details, payment terms, and advance payment status. To maintain and update customer master data, sales pipeline, and lead records in CRM. To coordinate with the dispatch team for shipment status and delivery confirmation. To ensure all documentation related to orders is documented and archived properly (quotation, PO, SO, invoice, LR, etc.). To manage cross-team coordination between departments (accounts, production, stores, and dispatch) to ensure smooth order execution. To maintain customer relationship management by sharing updates, feedback, and follow-ups for repeat orders. To maintain data security and confidentiality, and live by the HR Policy. To provide reports to the RM and CMO on a timely basis.