Sales Executive

Job Description

Job Summary: We are seeking a proactive and detail-oriented Dealer Support Executive to provide comprehensive assistance to our dealer network. The ideal candidate should possess hands-on experience with IndiaMART , ERP systems, and dealer coordination. You will play a crucial role in ensuring a seamless experience for our dealers, from order processing to after-sales support. Key Responsibilities: IndiaMART Expertise: Manage and optimize IndiaMART listings to generate quality inquiries. Respond promptly and professionally to dealer queries via IndiaMART. Track leads, conversions, and dealer activity generated through IndiaMART and share insights with the sales team. Ensure IndiaMART profile is regularly updated with product specs, offers, and new launches. Product Knowledge & Training: Understand and communicate detailed product features, specifications, and use-cases. Stay informed about industry trends, competitive products, and new product launches. Conduct training sessions for dealers on newly launched products. Sales Operations & Support: Prepare quotations and sales orders using ERP systems. Handle the complete billing cycle, including dispatches and order processing. Coordinate with sales and logistics teams to ensure a smooth order-to-delivery cycle. Dealer Relationship & Collection Management: Maintain strong dealer relationships by offering timely support and follow-ups. Take regular follow-ups for due and overdue payments and submit weekly collection reports to top management. Address dealer complaints and coordinate with relevant departments for quick resolution. Inventory Monitoring & Stock Optimization: Monitor non-moving, slow-moving, and damaged stock at dealer locations. Support dealers in upselling and cross-selling efforts to optimize inventory. Documentation & Legal Support: Handle dealer queries related to online assessments, legal matters, and ledger confirmation. Liaise with finance and legal departments to ensure timely resolution of such issues. Desired Candidate Profile: Proven experience in dealer support or sales coordination role. Strong command over IndiaMART platform operations and best practices. Proficient in working with ERP systems and MS Office tools. Excellent communication and interpersonal skills. Ability to multitask and manage priorities in a dynamic work environment. Strong analytical and follow-up skills. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Weekend availability Language: English (Preferred) Work Location: In person