Sales Engineer

Innovative Infra and Mining Solutions, a CK Birla Group company, is looking for young dynamic engineers to sell the wear parts (undercarriage, ground engaging tools & buckets) and consumables (Filters, lubricants, coolant etc.,) of premium brands for all makes and models of construction and mining machines on pan India.

Position Name & Reporting:

Sales Engineer - Parts Sales (Construction and Mining Machines- AFTERMARKET)

Location:

Department:

Salary:

• Sales and Business Development:

• Identify and develop new business opportunities in the construction and mining machine sectors.
• Manage customer accounts and establish long-term business relationships to ensure repeat sales and customer satisfaction.
• Drive the sales of parts and services for construction and mining machinery.
• Conduct market analysis to understand customer needs well in advance and forecast
• Understand competitor offerings.

• Customer Relationship Management:

• Identify customer requirements in advance through condition monitoring
• Evaluate component life to minimize machine down time
• Customer complaint resolution
• Develop and maintain a strong relationship with key decision-makers and influencers within customer organization.

• Product Expertise & Technical Support:

• Offer technical advice and support regarding machine parts, accessories, and related services.
• Stay up-to-date on the latest product offerings, parts inventory, and service technologies.

• Sales Reporting & Coordination:

Qualifications & Skills:

• Education & Experience:

• Diploma in Mechanical or Automobile Engineering with 5 to 10 years experience in product support function in reputed organization dealing with construction and mining equipment
• Proven track record of achieving sales targets and managing customer relationships in a technical environment.

Additional Requirements:

• Familiarity in sales tracking + CRM tools.
• Willingness to travel as required to meet with clients and support sales initiatives.

Benefits:

• CRM handset, Relocation support, health insurance, etc.