Sales Coordinator

Location: Gandhinagar

Job Summary:

The Sales Coordinator supports the sales team by managing schedules, preparing documents, handling customer queries, and coordinating sales-related activities to ensure smooth operations and customer satisfaction.

Key Responsibilities:

Sales Support & Documentation

• Prepare and follow up on sales quotations, proforma invoices, and order confirmations.
  
• Maintain accurate sales records, customer databases, and contract files.
  
• Coordinate with finance for invoice generation and payment follow-up.
  
• Track order status and coordinate with logistics for timely delivery.
  

Customer Coordination

• Act as a point of contact for clients with queries about orders, products, or services.
  
• Ensure high levels of customer satisfaction through excellent service.
  
• Respond to emails and calls professionally and promptly.
  

Order Management

• Coordinate between the sales team, production, and dispatch departments.
  
• Monitor and update internal systems (like SAP) with order and client information.
  
• Ensure timely updates on stock availability and delivery timelines.
  

Reporting & MIS

• Generate weekly and monthly reports on sales performance, pipeline, and customer feedback.
  
• Assist in compiling data for sales reviews and forecasting.
  

General Coordination

• Assist the sales team in organizing client meetings, exhibitions, and events.
  
• Maintain proper filing and ensure compliance with company policies and sales processes.
  

Required Skills & Qualifications:

• Bachelor's degree in Any field.
  
• 13 years of experience in a sales support or coordination role.
  
• Proficiency in MS Office (Excel, Word, Outlook); familiarity with SAP systems is a plus.
  
• Strong written and verbal communication skills.
  
• Excellent organizational and multitasking abilities.
  
• Attention to detail and customer-oriented approach.
  

Preferred Qualifications:

• Experience in industrial products, instrumentation, or B2B sales support.
  
• Knowledge of documentation for tenders, quotes, or technical products.
  

Work Environment:

• Office-based role with coordination across departments and occasional client communication.
  
• Regular working hours; may require flexibility during peak seasons or product launches.