Sales Coordinator

Job Title: Inside Sales Associate Company: Dotline Informatics Pvt. Ltd. Location: Udyog Vihar, Gurugram Department: Sales Experience: 0 - 2 years Hours: 9:30 AM - 6:30 PM (Monday - Saturday) CTC: ₹25,000 - ₹40,000/ Month (PF & ESI deductions - ₹3,750)  Openings: 1 How to Apply: Please fill out the Google Form to apply: Screening Form About Us: Dotline Informatics Pvt. Ltd. is a leading IT solutions provider with over 27 years of experience, delivering quality services with integrity. We specialise in IT sales, rentals, infrastructure, professional services, and refurbishment, maintaining a green IT environment. Headquartered in New Delhi, we serve customers across India, with a well-stocked warehouse and a recycling plant in Sonepat, Haryana, and our corporate office in Gurgaon. Role Summary: We are looking for a proactive and organized Inside Sales Associate to join our team. This is an in-office role that involves handling inbound and outbound calls, CRM management, lead follow-ups, and Sales & Marketing coordination. This role is perfect for candidates with a strong customer-first mindset, the ability to multitask, and a desire to learn. The right candidate would be on track to grow into a Key Account Manager or other operational leadership roles within 2 years. Key Responsibilities: Telecalling & Lead Follow-Up: Handle inbound and outbound calls, qualify interest, and ensure timely, structured follow-ups by self and the sales team. Customer Relationship Management: Maintain strong, long-term client relationships to drive satisfaction, repeat business, and account growth. Sales & Marketing Coordination: Coordinate with the field sales team and support marketing activities such as campaign follow-ups, database curation, and lead handoffs to ensure a seamless customer experience. Proposal & Quote Support: Assist in preparing accurate quotations, proposals, and professional email responses on time. Documentation, Reporting & Analysis: Maintain internal records and trackers as per SOPs and extract insights to support team performance improvement. Requirements: Strong verbal and written communication in English Ability to build rapport and manage client relationships Familiarity with email etiquette and Google Workspace tools Confident, professional demeanor Well-organized, detail-oriented, and consistent in follow-ups Graduate Willingness to work full-time from the office What we offer: Paid time off Performance-based incentives Empathetic and stable work environment Growth & development opportunities Leave encashment Employee engagement activities