Sales Coordinator

Job Description: Sales Training Coordinator (E-Learning)
Position Title: Sales Training Coordinator – E-Learning

Department: Sales / Learning & Development

Location: Mohali Sector 82

Position Overview:

The Sales Training Coordinator (E-Learning) will be responsible for managing and supporting digital training programs designed to enhance the sales team’s knowledge, skills, and performance. This role ensures seamless execution of e-learning modules, webinars, and virtual training sessions. The coordinator will also manage the Learning Management System (LMS), track progress, and generate reports to measure training effectiveness.

Key Responsibilities:

E-Learning Program Coordination:

• Coordinate and schedule online sales training sessions, webinars, and virtual workshops.
• Manage enrollment, attendance, and completion tracking of e-learning modules.
• Ensure smooth functioning of LMS platforms and troubleshoot technical issues for learners.

Content & Course Management:

• Upload, update, and maintain e-learning courses, quizzes, and certifications on the LMS.
• Work with trainers and instructional designers to prepare digital training materials (presentations, videos, assessments, interactive content).
• Ensure all content aligns with sales strategy and product knowledge updates.

Monitoring & Reporting:

• Track learner participation, completion rates, and assessment scores.
• Generate regular reports and dashboards on training effectiveness for management.
• Collect feedback from participants and analyze for continuous improvement.

Collaboration & Support:

• Partner with Sales Managers to identify training needs and propose relevant e-learning solutions.
• Coordinate with external vendors or e-learning content providers when required.
• Provide technical and administrative support to employees during online training sessions.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, HR, Marketing, or related field.
• 0–2 years of experience in training coordination, preferably with exposure to e-learning platforms / LMS management.
• Familiarity with e-learning authoring tools (Articulate, Captivate, Storyline, etc.) is an advantage.
• Prior experience in sales training support is desirable.

Skills & Competencies:

• Strong knowledge of online learning platforms and digital tools (LMS, Zoom, MS Teams, Google Meet).
• Excellent communication and coordination skills.
• Proficiency in MS Office Suite and basic data analysis.
• Tech-savvy with troubleshooting ability for virtual training platforms.
• Ability to manage multiple training programs simultaneously.

Key Performance Indicators (KPIs):

• Timely execution of online training schedules.
• Percentage of course completion and certification rates.
• Participant satisfaction scores from digital training programs.
• Accuracy and efficiency in training data management and reporting.

Job Type: Full-time

Pay: From ₹7,000.00 per month

Work Location: In person