Sales Co-ordinator

Reports To: Director of Sales
Location:DELHI
Employment Type: Full-time

Job Summary:

The Sales Co-ordinator plays a key role in supporting the sales team by handling administrative tasks, coordinating sales activities, managing customer communication, and ensuring smooth operations between the sales, logistics, and finance teams. This role ensures that the sales team is equipped to meet customer needs and achieve sales targets efficiently.

Key Responsibilities:

• Sales Support:
• Provide administrative support to the sales team.
• Prepare and process sales orders, quotations, and invoices.
• Track sales orders and ensure timely delivery.
• Customer Interaction:
• Respond to customer inquiries via phone, email, or in person.
• Maintain strong relationships with customers through regular follow-up and support.
• Resolve customer issues or escalate them to the appropriate department.
• Data Management:
• Maintain accurate sales records in the CRM or ERP system.
• Generate sales reports and performance metrics for management review.
• Update product information, pricing, and promotional material.
• Team Coordination:
• Coordinate between sales, logistics, finance, and marketing teams to ensure smooth sales operations.
• Schedule meetings and appointments for the sales team.
• Assist in organizing sales events, exhibitions, and product launches.
• Documentation and Compliance:
• Ensure all sales documentation complies with company policies and procedures.
• Maintain records of customer interactions, transactions, and feedback.

Requirements:

• Education:

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).

• Experience:

Minimum 1–2 years of experience in a sales support or administrative role.

• Skills:
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with CRM software (e.g., Salesforce, Zoho).
• Strong organizational and multitasking abilities.
• High attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

Preferred Qualities:

• Positive attitude and professional demeanor.
• Customer-focused mindset.
• Ability to work in a fast-paced and dynamic environment.
• Strong time management and prioritization skills.

Working Conditions:

• Office-based with occasional travel (if required).
• Standard business hours, with flexibility during peak periods.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement

Application Deadline: 10/08/2025
Expected Start Date: 01/08/2025