Sales and Service Coordinator

· Lead Generation, Data Extraction, and Quotation preparation.

· Attend sales training meetings and develop an understanding of all the company's services and products.

· Become experts on company product sales offerings

· Stay up-to-date with new products and feature

· Ensure sales targets are met and report any deviations

· Collaborate with senior sales team in weekly and daily meetings by creating and maintaining month-end sales reports.

· Respond to complaints from customers and give after-sales support .

· Preparation of quotations coordinating for product price and filling Form A.

· Helping the sales and service coordinators to improve their productivity by contacting customers to arrange appointments.

· Exhibition preparations, presentation.

· Handling urgent calls, emails, and messages answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

· Handling orders by phone, email, or checking Quotations.

· Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are delivered on time.

· Collaborating with other departments to ensure sales, marketing queries, and deliveries are handled efficiently.

· Developing and maintaining filing systems so as to maintain sales records, prepare daily reports (DAR), and provide financial information regarding sales to the finance/Accounts department.

· Making the company's products and services as attractive to potential customers as possible.

· Ensuring adherence to laws, regulations, and policies.

· Ensuring reports that are required by Sales and Service Manager.

· Resolving Coordinators issues and quires.

· Vendor Registration process.

· Client/payment follow & Negotiation process.

· Arranging Meeting with Clients for Sales Executive .

· Purchase Order Rectification if required, Inspection of the PO after that process of approval. Requisition form & form A preparation.

· Subjected but not indicative to the above points

SKILLS

· Problem-solving.

· Customer service.

· Team Management.

· Excellent Written and Verbal Communication skills.

· Ability to work under strict deadlines

· Understanding of sales performance metrics

· Excellent organizational and multitasking skills

· A team player with high level of dedication

· Highly Motivated

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Virar, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• 5yrs: 2 years (Required)

Language:

• English,Hindi,Marathi (Required)

Location:

• Virar, Maharashtra (Preferred)

Work Location: In person