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Alustruct Engineering
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Sales and Service Coordinator

Sales and Service Coordinator

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Alustruct Engineering

3 years

2 - 3 Lacs

cbd belapur navi mumbai maharashtra

Posted:5 days ago| Platform: SimplyHired logo

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Skills Required

microsoft powerpoint microsoft word microsoft excel sales customer service microsoft office bachelor's degree in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Coordinate with the sales team to track leads, follow-ups, and closures.

Assist in preparing quotations, invoices, and sales documentation.

Handle customer calls and address queries related to products, pricing, and service requests.

Schedule and coordinate service visits with the technical/service team.

Maintain records of service requests, AMC schedules, warranty details, and customer interactions.

Support the sales team in pre-sales and post-sales activities.

Follow up with customers for payments, feedback, and pending documentation.

Prepare daily/weekly/monthly reports for sales and service activities.

Ensure timely closure of customer complaints and maintain high customer satisfaction.

Coordinate with logistics for order dispatches, deliveries, and returns (if any).

Required Skills & Qualifications

Bachelor’s degree (any stream preferred).

1–3 years of experience in sales coordination, customer service, or admin roles.

Strong communication (verbal & written) and interpersonal skills.

Proficiency in MS Office (Excel, Word, PowerPoint).

Ability to multitask, prioritize, and work under minimal supervision.

Customer-focused with good problem-solving ability.

Experience in CRM or service management tools is an added advantage.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Experience:

Customer Service: 1 year (Required)
Sales Co-ordination: 1 year (Required)

Work Location: In person

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Sales and Service Coordinator