Sales and Service Coordinator

1 - 6 years

1 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Prepare and follow up on service quotations (AMC/CMC, warranty extensions, spares, upgrades).
  • Track contract renewals, expiry dates, and ensure timely closure.
  • Maintain service sales pipeline and order status.
  • Coordinate with field service engineers for scope confirmation and costing
  • Act as the single point of contact for hospitals, diagnostic centers, and clinics.
  • Respond to customer queries related to service contracts, invoices, and renewals.
  • Ensure high customer satisfaction through timely follow-up
  • Maintain accurate records

Job Skills & Knowledge Required

  • Strong coordination and follow-up skills
  • Knowledge of AMC/CMC, warranties, spares & service workflows
  • Good communication skills (email & phone)
  • Proficiency in Excel, CRM/ERP systems
  • Customer-centric and detail-oriented

Phone:-9072522019

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