Job
Description
We are seeking a strategic, performance-oriented Sales & Operations Manager on behalf of one of our esteemed clients. The selected candidate will be responsible for supervising day-to-day business activities while driving consistent sales performance. This position requires the ability to manage client relationships effectively, lead sales efforts, enhance operational workflows, and coordinate cross-functional departments efficiently. The ideal candidate will possess excellent communication skills, strong leadership qualities, and a thorough understanding of both operational and sales functions. Key Responsibilities: Sales Management: Develop and execute regional sales plans to meet set objectives and broaden market presence. Identify and follow through on new business leads across corporate, institutional, and government sectors. Foster and maintain lasting relationships with both prospective and existing clients for long-term engagement. Generate sales forecasts, assess performance data, and present monthly KPI reports to senior leadership. Work in collaboration with the marketing team to support lead generation efforts and promotional strategies. Act as a representative of the company at industry events, exhibitions, and key client meetings. Operations Management: Supervise day-to-day functions of the Vadodara branch, ensuring interdepartmental collaboration and effectiveness. Manage workforce planning, streamline workflows, and optimize operational assets to support business objectives. Oversee the delivery of training solutions, services, and products, maintaining quality and customer satisfaction. Ensure full compliance with company policies, SOPs, and relevant legal or regulatory frameworks. Maintain seamless coordination with finance, HR, and IT departments for cross-functional support. Team Leadership & Coordination: Guide and support the sales and support staff, establishing performance goals and offering constructive feedback. Facilitate team meetings, regular evaluations, and skill enhancement sessions to boost motivation and efficiency. Encourage a cooperative, client-first working culture. Requirements: Education: Bachelor’s degree in Sales, Business Administration, Marketing, or a closely related discipline. A postgraduate qualification such as an MBA is considered an asset. Experience: 4–6 years of combined experience in sales, business growth, or operational roles. Minimum 2 years of domain experience in education, EdTech, training, or skill development sectors. Demonstrated ability to manage teams and run branch operations independently. Knowledge of the regional market and its key customer segments. Skills: Strong leadership capabilities, negotiation aptitude, and interpersonal effectiveness. Excellent verbal and written communication along with confident presentation skills. Ability to think strategically and demonstrate sound business judgment. Hands-on proficiency with MS Office and CRM platforms. Note: This description outlines the primary scope and responsibilities for the Sales & Operations Manager role. Duties and expectations may be updated in alignment with organizational priorities. Show more Show less
