Sales Admin Officer

Job Description

Act as the primary point of contact for interstate markets , handling client queries and coordinating sales activities. Acknowledge orders and communicate expected dispatch dates to customers. Ensure timely data entry of all interstate orders into the system. Plan billing and dispatch schedules; instruct relevant teams for timely invoicing and shipment. Proactively inform stakeholders of dispatch delays (both foreseen and unforeseen). Coordinate interstate logistics , securing the most cost-effective freight rates (Report - C). Assist the marketing team with debit note preparation , perform cross-checks, and confirm for further processing. Monitor consignment tracking and resolve delivery issues (Report - A). Handle customer complaints for both retail and industrial clients and maintain logs (Report - B). Verify eligibility and implementation of seasonal and promotional schemes ; coordinate billing and issue credit notes accordingly. Support multi-tasking duties , especially during peak seasons or staff absences. Obtain stock confirmations and billing/pro forma Generate pro forma invoices for interstate customers. Process payments for logistics services , including invoice verification and coordination with accounts. Regularly update stock requirements in coordination with the sales team and Production. Step in for billing and dispatch documentation in the absence of responsible staff. Bachelor’s degree in Business Administration, Sales, Logistics, or related field. 2–5 years of experience in sales coordination, logistics, or operations (interstate preferred). Proficient in MS Office (Excel, Word, Outlook); experience with ERP or CRM systems is a plus. Strong communication and interpersonal skills. High attention to detail and ability to handle multiple priorities simultaneously. Good negotiation and vendor management skills (especially for logistics). Problem-solving mindset and ability to work independently and collaboratively. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Work Location: In person Speak with the employer +91 8138902026 Expected Start Date: 25/06/2025