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Retail/QSR Functional Consultant

5 years

0 Lacs

bangalore urban karnataka india

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

service technology engagement discovery reporting dashboarding marketing strategy software reports support consulting analysis crm inventory automation analytics power tableau communication management presentation azure aws gcp api ai merchandising recognition

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Retail/QSR Functional Consultant

Location:

Employment Type:

Role Overview

Retail/QSR Functional Consultant


Key Responsibilities

Client Engagement & Discovery:

  • Conduct workshops to understand client pain points, business processes, reporting & dashboarding needs
  • Translate business requirements into functional specifications


Techno Functional Aspects:

  • Translate the functional specifications derived from the workshop to a technical fit document
  • Identify & highlight feature/reporting/dashboarding gaps
  • Collaborate with technical teams to configure and deploy systems aligned with business goals


Stakeholder Collaboration

  • Act as a trusted advisor to marketing, operations, and IT teams
  • Ensure alignment between business strategy and technology roadmap

Effective Onboarding

  • Ensure all functional specifications are deployed in the software (reports, dashboards, models, audiences etc)
  • Train super users of our clients on the platform
  • Explain the support mechanism and set cadences for support / business related queries


Required Skills & Qualifications

  • 5+ years of experience in retail or QSR consulting, business analysis, or solution delivery
  • Strong understanding of retail/QSR operations: POS, loyalty, CRM, inventory, and customer experience
  • Knowledge of Marketing Automation tools & how they function
  • Familiarity with analytics platforms (e.g., Power BI, Tableau, Google Analytics) is preferred
  • Excellent communication, stakeholder management, and presentation skills
  • Ability to work in fast-paced, client-facing environments


Preferred Qualifications

  • Experience with omnichannel retail or QSR transformation projects
  • Knowledge of cloud platforms (Azure, AWS, GCP) and API integrations


About Company


Algonomy helps consumer businesses maximize customer value by automating decisioning across their retail business lifecycle, with AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain. Algonomy is a trusted partner to more than 400 leading brands, with a global presence spanning over 20 countries. Our innovations have garnered recognition from top industry analysts such as Gartner and Forrester. More at www.algonomy.com

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