Retail Store Manager

About the Company:

Aurika 925 Silver is a premium silver jewelry brand known for handcrafted 92.5 silver pieces with gold-plated finishes. We blend traditional craftsmanship with modern style to offer elegant jewelry for everyday wear. Our store is not just a retail space, but a reflection of the brand’s warmth, detail, and customer care.

Role Overview:

Store Manager

Location:

Employment Type:

Working Hours:

Reporting to:

Responsibilities:

Store Cleanliness & Maintenance

clean, organized, and guest-ready

checklist system

·       Check and maintain display lighting, mirrors, trays, and counters regularly

Inventory & Product Handling

inventory inward/outward entries

daily and weekly reconciliation

·       Flag low stock or damage immediately and report to backend/accounts team

·       Supervise safe storage of high-value items and security protocols

Store Cleanliness & Display

·       Open and close the store as per SOP

·       Maintain daily checklists for cleaning, display, inventory, and team shifts

·       Ensure timeliness, grooming, and behavior standards are upheld by all team members

·       Conduct briefings before the shift and end-of-day updates

Sales & Customer Experience

·       Greet and support walk-in customers personally when needed

·       Coach team on cross-selling, upselling, and product knowledge

·       Take lead during festive or high-value sales interactions

·       Encourage customer feedback and ensure follow-ups

Reporting & Documentation

·       Maintain daily sales registers, stock movement logs, and feedback summaries

·       Submit end-of-day and weekly reports to the operations team

·       Handle billing queries, basic reconciliation, and coordinate with accounts for clarity

Requirements:

·       3–5 years of retail or store supervision experience

·       Proficient in checklist-based operations and basic reporting

·       Good understanding of inventory systems (Zoho, POS, Excel)

·       Clear communicator with team management skills

·       Honest, punctual, and detail-oriented

·       Strong attention to detail and cleanliness

·       Ability to stand for long hours and multitask

Nice to have:

·       Experience with luxury or boutique retail

·       Basic Excel knowledge for inventory records

·       Interest in jewelry and styling

How to Apply:

Fill out the google application form using this link:

🔗 https://forms.gle/njEfHQpdsVvxvY1g6