Retail Sales Executive

Job Title: Retail Sales Executive

Location: Gurugram, Haryana

Compensation: ₹3 - ₹4 LPA

About iFUR:

iFUR is a fast-growing furniture and home decor brand, founded in 2023 and headquartered in Gurgaon, Haryana. With a vision to democratize access to high-quality furniture and interior design services, iFUR offers stylish, comfortable, and design-oriented products at accessible prices.

Job Summary:

Retail Sales Executive at iFUR

Key Responsibilities:

• Greet and assist walk-in customers; make them feel welcome.
• Understand customer preferences: style, space, budget, material, finish, etc.
• Present/showcase furniture & decor items, highlighting features, materials, design, craftsmanship, maintenance, warranty, etc.
• Assist customers in matching with other decor or furniture to create cohesive interiors.
• Provide design/layout advice if required (help customers understand space planning, dimensions).
• Prepare quotations, follow up on customer enquiries, and leads.
• Ensure payments are processed as per company policy.
• Maintain showroom presentation: product displays, inventory, cleanliness, merchandising.
• Keep product knowledge up to date (new arrivals, trends, materials, finishes, alternate offerings).
• Achieve/exceed monthly/quarterly/annual sales targets.

Required Skills and Qualifications:

• Minimum 1 year of experience in retail sales, preferably in furniture/home decor/luxury interiors.
• Strong communication and interpersonal skills.
• Good negotiation and closing skills.
• Ability to understand and empathise with customer needs.
• Basic knowledge of furniture types, materials, finishes, and ergonomics.
• Visual sense / good taste in design; awareness of interior décor trends is a plus.
• Ability to manage multiple customers and follow through on many leads.
• Honest, reliable, customer-focused.