Key Responsibilities Drive and achieve individual and team objectives, and be accountable for sales results. Welcome every client and provide the best client experience through the delivery of premium customer service, product knowledge, and expertise. Strive to discover our clients and their every need, to guide them across the brand. Engage with clients to develop long-term relationships and confidence in Louis Vuitton products and services. Reach out to your clients in order to achieve individual and team goals Perform as a team player and participate in all activities contributing to the overall objectives of the store Learn and master brand and product knowledge. About Company: iFUR was founded by a team of design experts who recognized a gap in the Indian furniture and home decor market. The platform offers a curated selection of high-quality furniture, home accessories, and interior design services at competitive prices. With its customer-centric approach and seamless shopping experience, iFUR has quickly gained a loyal following among design-savvy shoppers across India. The company's mission is to democratize access to high-quality furniture and interior design services and make them more accessible to a wider audience.
Job Title: Retail Sales Executive Location: Gurugram, Haryana Compensation: ₹3 - ₹4 LPA About iFUR: iFUR is a fast-growing furniture and home decor brand, founded in 2023 and headquartered in Gurgaon, Haryana. With a vision to democratize access to high-quality furniture and interior design services, iFUR offers stylish, comfortable, and design-oriented products at accessible prices. Job Summary: A Retail Sales Executive at iFUR will be the face of the brand on the showroom floor. This person will engage with customers, understand their needs, showcase iFUR’s furniture and decor offerings, help them make buying decisions, and ensure high customer satisfaction. The role involves meeting sales targets, maintaining product knowledge, and contributing to the showroom’s visual and service excellence. Key Responsibilities: Greet and assist walk-in customers; make them feel welcome. Understand customer preferences: style, space, budget, material, finish, etc. Present/showcase furniture & decor items, highlighting features, materials, design, craftsmanship, maintenance, warranty, etc. Assist customers in matching with other decor or furniture to create cohesive interiors. Provide design/layout advice if required (help customers understand space planning, dimensions). Prepare quotations, follow up on customer enquiries, and leads. Ensure payments are processed as per company policy. Maintain showroom presentation: product displays, inventory, cleanliness, merchandising. Keep product knowledge up to date (new arrivals, trends, materials, finishes, alternate offerings). Achieve/exceed monthly/quarterly/annual sales targets. Required Skills and Qualifications: Minimum 1 year of experience in retail sales, preferably in furniture/home decor/luxury interiors. Strong communication and interpersonal skills. Good negotiation and closing skills. Ability to understand and empathise with customer needs. Basic knowledge of furniture types, materials, finishes, and ergonomics. Visual sense / good taste in design; awareness of interior décor trends is a plus. Ability to manage multiple customers and follow through on many leads. Honest, reliable, customer-focused.