Indian Silk House Agencies logo

Retail Operations Manager

8 years

0 Lacs

uttar pradesh india

Posted:3 days ago| Platform: Linkedin logo

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Skills Required

drive service analyze metrics resolve marketing merchandising audits efficiency management analytics

Work Mode

On-site

Job Type

Full Time

Job Description

ongoing expansion into new markets


Key Responsibilities:

  • Oversee operations of multiple retail outlets across designated regions.
  • Lead, train, and motivate store managers and sales teams to achieve sales and service targets.
  • Ensure adherence to brand standards, SOPs, and VM guidelines across all stores.
  • Analyze store performance metrics and drive actionable insights to improve KPIs.
  • Handle escalations, ensure customer satisfaction, and resolve operational issues promptly.
  • Collaborate with the marketing and merchandising teams for local promotions and seasonal campaigns.
  • Conduct regular audits and area visits to assess operational efficiency and compliance.


Qualifications:

  • Graduate/Postgraduate in Business, Retail Management, or a related field.
  • 5–8 years of proven experience in apparel/fashion retail, managing multiple stores.
  • Must be comfortable with travel for store visits and audits.
  • Proficiency in retail analytics and Microsoft Office.

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