Retail Operations Manager

Indian Silk House Agencies is seeking a Retail Area Manager to oversee operations of multiple retail outlets and drive growth in designated regions. With a legacy of curating premium sarees and traditional fashion since 1971, you will lead store managers and sales teams to achieve sales and service targets. Your responsibilities will include ensuring adherence to brand standards, analyzing store performance metrics, handling escalations, and collaborating with marketing and merchandising teams for promotions. As a qualified candidate with 5-8 years of experience in apparel/fashion retail, a degree in Business or Retail Management, and proficiency in retail analytics and Microsoft Office, you will play a key role in driving operational efficiency and compliance. Key Responsibilities: - Oversee operations of multiple retail outlets across designated regions. - Lead, train, and motivate store managers and sales teams to achieve sales and service targets. - Ensure adherence to brand standards, SOPs, and VM guidelines across all stores. - Analyze store performance metrics and drive actionable insights to improve KPIs. - Handle escalations, ensure customer satisfaction, and resolve operational issues promptly. - Collaborate with the marketing and merchandising teams for local promotions and seasonal campaigns. - Conduct regular audits and area visits to assess operational efficiency and compliance. Qualifications: - Graduate/Postgraduate in Business, Retail Management, or a related field. - 5-8 years of proven experience in apparel/fashion retail, managing multiple stores. - Must be comfortable with travel for store visits and audits. - Proficiency in retail analytics and Microsoft Office.,