Retail Operations Manager

About the Organization:

RJ CORP partnering with the best brands in the world and bringing it home to successful alliances and that is the pioneering spirit at the core of RJ Corp's triumphs.

From conventional business areas like food and beverages, the group has also marked its footprint in the realm of retail business -Nike, TWG Team and la Vie en Rose has been witnessing an exponential boom.

Responsibilities

• Operational Strategy:

  Develop and implement comprehensive operational strategies aligned with Brand's retail objectives to achieve targets.

• Process Optimization:

  Identify opportunities for process improvement to enhance overall efficiency. Take ownership and championing of all Systems, Processes, Policies and Business ensuring adherence.

• Revenue Strategy:

  Analyze markets trends and identify newer business propositions for expanding new stores. Map the current Market Situation, Benchmark with Competition to identify gaps.

• Team Leadership:

  Provide strong leadership to the store operations team, fostering a positive and collaborative work environment. Ensure team members are trained and equipped to deliver excellent customer service.

• Compliance:

  Ensure compliance with company policies, industry regulations, and health and safety standards. Implement and monitor loss prevention measures.

• Technology Integration:

  Leverage technology solutions to enhance operational efficiency, including point-of-sale systems, inventory management tools, and other relevant technologies.

• Performance Metrics:

  Establish and monitor key performance indicators (KPIs) to assess and improve the effectiveness of business operations.

• Customer Delight:

  Focus on creating seamless processes and a customer-centric approach to enhance overall customer experience.