Restaurant Manager

Key Responsibilities:

• Oversee the day-to-day operations of the restaurant, ensuring smooth service and high standards.
• Manage and coordinate staff including servers and kitchen personnel to maintain efficient workflow.
• Take stock of inventory daily and ensure adequate supply levels.
• Strategize and implement marketing and promotional activities to increase sales and enhance the restaurant's reputation.
• Maintain food quality, hygiene, and safety standards in compliance with regulations.
• Handle customer service issues with empathy and professionalism to ensure guest satisfaction.
• Plan and manage shift schedules and attendance.
• Organize and supervise restaurant events and special projects as needed.
• Utilize restaurant management software for reporting and operational efficiency.
• Ensure cost control measures and reduce food wastage to meet budget targets.
• Collaborate with suppliers and vendors for timely procurement.
• Train, mentor, and evaluate performance of team members to foster growth and productivity.

Qualifications:

• Diploma/Degree in Hospitality Management or equivalent preferred.
• Proven track record with 8+ years in restaurant management, preferably in Mumbai or similar metropolitan markets.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours including weekends and holidays.