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170.0 years
0 Lacs
Delhi, India
On-site
Job Summary Acquisition of NRI clients & crossell of wealth products. Maximize sales performance to achieve given revenue targets for self and team as well as that of the branch through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Provide support for new product launches, and champion new sales initiatives. Device strategies to acquire large prospective customers through referrals, maximize market share in the catchment area of the branch, by below the line activities and promotions. Coordinate customer events along with the product team Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Key Responsibilities Strategy Drive client engagement in line with coverage model. Own client portfolio for limited defined period of time. Business Support on boarding of premium clients and create a pipeline for upgrade to priority/premium segment Processes Ensure adherence to all internal and external regulations People & Talent NRI Process and Knowledge -Relationship Management Skills Risk Management Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees Governance Follow Group code of conduct/zero audit finding/no mis selling/ no fraud Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Key stakeholders NR Segment / Wealth Management Skills And Experience Relationship Management Sales Acumen Inter Personal Skills Communication Qualifications Graduate/Post graduate/ MBA/ MMS/MA/M.sc Certification - IRDA About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less
Posted 3 weeks ago
2.0 years
0 - 0 Lacs
Delhi
On-site
It involves combining engineering principles with aesthetic considerations to design and implement interior spaces that are functional, safe, and visually appealing. Here are some key responsibilities and tasks associated with this role: 1. Design development: Collaborate with interior designers and architects to develop design concepts, ensuring that they are structurally sound and meet building codes and regulations. Create detailed plans, drawings, and specifications for the construction and installation of interior elements. 2. Structural analysis: Conduct structural analysis to determine the load-bearing capacity of walls, floors, and other structural components. Ensure that the proposed interior design modifications do not compromise the overall structural integrity of the building. 3. Space planning and layout: Evaluate spatial requirements and develop efficient interior layouts that maximize functionality and usability. Consider factors such as traffic flow, accessibility, and safety when determining the arrangement of rooms, furniture, fixtures, and equipment. 4. Material selection and specification: Select appropriate materials and finishes for interior surfaces, taking into account factors like durability, aesthetics, acoustics, and fire safety. Specify the quality standards and installation methods for materials to ensure compliance with regulations and project requirements. 5. Coordination with contractors and suppliers: Collaborate with contractors, suppliers, and other professionals involved in the construction process to ensure smooth implementation of interior design plans. Provide technical guidance and resolve any issues that may arise during the construction phase. 6. Building systems integration: Coordinate with electrical, plumbing, and HVAC (heating, ventilation, and air conditioning) engineers to integrate their systems seamlessly into the interior design. Ensure that the design accommodates necessary utility connections and supports efficient building operations. 7. Project management: Oversee the execution of interior design projects, monitoring progress, and ensuring adherence to timelines and budgets. Conduct site visits, inspections, and quality control checks to verify that construction work aligns with the approved design. 8. Compliance and regulations: Stay updated with building codes, regulations, and industry standards related to interior design and construction. Ensure that the interior design plans comply with all relevant safety, accessibility, and environmental requirements. 9. Client communication: Communicate effectively with clients to understand their needs, preferences, and project objectives. Present design proposals, explain technical aspects, and provide regular updates on project progress. Overall, a civil engineer in interior design plays a vital role in translating creative interior concepts into practical, structurally sound, and visually appealing spaces. They combine their engineering knowledge with design sensibilities to create interior environments that meet functional requirements while adhering to safety and regulatory standards. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Fixed shift Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Interior Designing & Finishing Work: 2 years (Required) Application Deadline: 30/06/2023
Posted 3 weeks ago
0 years
0 Lacs
Delhi
On-site
Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description Eptura is hiring a talented and motivated Senior Software Engineer - Full-Stack Java Developer to join our dynamic team. Our mission is to deliver innovative software solutions that drive business success and create impactful digital experiences. If you are passionate about cutting-edge development, problem-solving, and collaborating in a fast-paced environment, we’d love to have you on board. Responsibilities Develop and Maintain Applications: Design, build, test, and support web applications utilizing Java and related frameworks. Backend Mastery: Build and optimize robust backend services, with a preference for experience in Spring MVC and Spring Boot frameworks. Database Excellence: Implement and refine SQL-based queries while working with relational databases such as MSSQL and Oracle (preferred). Front-End Development: Create interactive and responsive interfaces using JavaScript, with a preference for knowledge in jQuery. Collaborative Delivery: Partner with cross-functional teams, including business analysts and designers, to gather requirements and deliver high-quality application features. Quality Assurance: Uphold best practices for performance, security, scalability, and overall code quality. Troubleshoot Issues: Diagnose and resolve full-stack challenges to ensure seamless application functionality. Stay Ahead of Trends: Continuously learn and integrate emerging technologies and development methodologies. About You Proven experience as a Java Developer , with a solid understanding of full-stack development. Proficiency in writing SQL queries and working with relational databases. Familiarity with front-end development using JavaScript or equivalent technologies. Excellent problem-solving skills, attention to detail, and a proactive attitude. Strong interpersonal, communication, and teamwork abilities. Experience with Spring MVC or Spring Boot . Knowledge of jQuery for enhanced front-end development. Working with MSSQL and Oracle databases. Familiarity with Agile workflows, version control tools like Git , and CI/CD pipelines. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-TS1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.
Posted 3 weeks ago
5.0 years
0 Lacs
Delhi
On-site
Identify and evaluate potential distributors for both online and offline markets Negotiate and establish agreements with distributors Manage and nurture relationships with existing distributors Ensure accurate product listings and information across all distribution channels Develop strategies to increase product visibility and sales through distributors Monitor sales performance and market trends, adjusting strategies as neede Collaborate with internal teams (Sales, Marketing, Product) to align distribution efforts with overall company goals Provide regular reports on distribution performance and market insights Resolve any issues or conflicts with distributors promptly and effectively Stay updated on industry trends and competitor activities Job Type: Full-time Benefits: Flexible schedule Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Current CTC in LPA Expected CTC in LPA Can you join immediately? If not, then what is the earliest date you can join? Experience: total work: 5 years (Required) Business development: 3 years (Required) Language: English (Required) Work Location: In person
Posted 3 weeks ago
1.0 years
0 - 0 Lacs
Delhi
On-site
Job Summary: We are looking for a highly communicative Customer Support Executive who can effectively handle international clients via calls and email . The ideal candidate should be fluent in English, confident in professional communication, and able to provide exceptional support for client queries and resolutions. Key Responsibilities: · Respond promptly to international client inquiries via calls, emails, and chat support . · Resolve customer concerns efficiently , ensuring a smooth client experience. · Maintain accurate records of interactions and follow-ups. · Collaborate with internal teams to address customer feedback and issues. · Ensure professional communication that reflects the company's brand and service quality. · Adapt to different cultural expectations in communication with global clients. · Meet performance targets for customer satisfaction and response time. Required Qualifications: · Fluent English communication skills (spoken and written). · Strong interpersonal skills for client engagement. · Confidence in handling calls and emails professionally . · Ability to multi-task and manage multiple queries efficiently . · Customer-centric approach with problem-solving abilities. Preferred Skills: · Experience in international client communication (preferred but not mandatory). · Understanding of customer service best practices in a global setting. · Ability to handle high-pressure situations with patience and professionalism . Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Flexible schedule Schedule: Day shift Monday to Friday Morning shift Night shift UK shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Are you comfortable in international voice process? Experience: English Communication: 1 year (Required) Language: English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person Speak with the employer +91 7080627223 Application Deadline: 15/06/2025 Expected Start Date: 17/06/2025
Posted 3 weeks ago
2.0 - 3.0 years
0 - 0 Lacs
Delhi
On-site
Job Title: Relationship Manager – Home Loan Sales (DSA) Location: Delhi / Gurgaon / Bangalore Department: Sales Reports To: Area Sales Manager Job Type: Full-Time About the Role: We are looking for a dynamic and result-driven Relationship Manager – Home Loan Sales (DSA) to join our growing team. In this role, you will be responsible for driving home loan sales through a network of Direct Sales Agents (DSAs) . You will play a pivotal role in business development, customer relationship management, and ensuring a smooth end-to-end loan process for clients. Key Responsibilities: 1. Sales & Business Development: Achieve home loan sales targets through DSAs. Identify, recruit, and onboard new DSAs to expand sales reach. Strategize and implement lead generation and conversion techniques. Guide and train DSAs to improve performance and closing rates. 2. Customer Relationship Management: Build and maintain strong relationships with customers. Ensure an exceptional customer experience throughout the loan process. Resolve queries and concerns promptly. Coordinate with internal teams for smooth processing and disbursement. 3. Loan Process Management: Assist DSAs in collecting accurate and complete documentation. Review applications to ensure compliance with internal policies. Collaborate with credit and operations teams for timely approvals. 4. Market Knowledge: Stay informed on home loan trends, market conditions, and competitors. Share market insights to refine business strategies. 5. Reporting & Compliance: Maintain regular reports on sales metrics and DSA performance. Ensure compliance with company policies and regulatory requirements. Keep customer and sales records updated in CRM systems. Requirements: Education: Graduate in any discipline (background in finance, sales, or marketing preferred). Experience: 2–3 years in home loan or financial product sales. Experience managing DSAs or sales teams is an added advantage. Skills: Excellent communication and interpersonal skills. Strong negotiation and relationship-building abilities. In-depth knowledge of home loan products and market dynamics. Ability to mentor and motivate sales agents. Technical Proficiency: Comfortable with MS Office, CRM platforms, and loan processing tools. Why Join Us? Opportunity to work in a fast-paced, growth-oriented environment. Expand your professional network in the financial services industry. Competitive compensation and performance-based incentives. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Experience: DSA: 2 years (Required) Work Location: In person
Posted 3 weeks ago
6.0 years
0 Lacs
Delhi
On-site
Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description As the Technical Lead , you need to excel at customer service and technology. You are responsible for working with clients, answering support requests by phone, email, and in-app communication channels. We have a hands-on culture and expect you to roll up your sleeves and help tackle any problem that stands in the way of customers’ success. To do this, you will learn how to use and configure our software and will also learn about our clients’ more complex needs and business processes. You will be expected to use this knowledge to effectively take ownership of advanced support requests and see them through to resolution. While many requests are handled individually, Customer Support is a highly collaborative team, and you will frequently work with and learn from your team members, while also escalating tickets to development teams and others. Responsibilities Act as a subject matter expert (SME): Resolve complex system and application configuration issues with in-depth technical expertise. Gain and maintain deep product knowledge: Understand Condeco’s products, integrations, and configurations to provide effective support. Collaborate with global customers: Present complex ideas clearly while identifying and resolving application issues. Analyze and monitor issues: Use tools and techniques to track cloud infrastructure and software-related problems. Address patterns and root causes: Anticipate broader implications beyond immediate issues to implement effective solutions. Identify and escalate advancements: Submit software bugs, feature requests, and automation opportunities to the Engineering/CloudOps team. Foster cross-functional collaboration: Work with other departments to deliver exceptional customer experiences and support. Develop knowledge base resources: Create articles to enhance self-service troubleshooting for customers and internal staff. Update internal documentation: Regularly review and revise documentation, suggesting process improvements to management. Guide and mentor team members: Provide oversight, advice, and reviews to support engineers on the team. Utilize support tools and processes: Ensure incident information is up-to-date and accurate across support tools. Troubleshoot hardware/software configurations: Address product-related hardware and software issues with hands-on expertise. Lead advanced troubleshooting: Resolve issues in critical areas, including Azure, APIs, Webhooks, SQL, SAML, SSO, and Android/iOS platforms. About You Essential Skills Proficient in application support for .NET frameworks . Skilled with tools like Azure App Insights , SQL queries , and log analytics. Customer Service & Communication You deliver exceptional customer service and communicate effectively, whether through writing, speaking, or presenting. You work well with people at all levels and can influence and collaborate with ease. You have a proven ability to motivate and mentor team members to achieve goals. Technical Expertise 6+ years of experience supporting SaaS applications in cloud-based environments. Advanced knowledge in Azure , SQL Server , APIs , SAML , and SSO . Skilled in troubleshooting Web APIs and analyzing log data. Familiar with ITIL best practices and experienced in using systems like JIRA or Salesforce Service Cloud. Flexible with rotational shifts and weekend on-call schedules. Collaboration & Problem-Solving Experienced in resolving challenges by working closely with cross-functional teams. Strong commitment to continuous improvement and familiarity with change management. (Bonus) Hands-on experience troubleshooting third-party network issues. Personal Attributes Passionate about delivering outstanding customer experiences. Positive and proactive, always looking for solutions. Benefits Health insurance fully paid–Spouse, children, and Parents Accident insurance fully paid Flexible working allowance 25 days holidays 7 paid sick days 10 public holidays Employee Assistance Program Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-PG1 #LI-Hybrid About Eptura Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey. Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation. At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.
Posted 3 weeks ago
0 years
0 Lacs
Delhi
On-site
Job Description: Excellent technical abilities, leadership, decision making, strong communication skills, and adaptability to new technology Project management and manage technical milestone delivery. Supporting in product architecture and Take responsibility for the whole project Must be able to understand the project requirement and according able to develop a design structure Ensure to divide projects into subparts and put the right person at each stage of the project to get higher productivity Conduct a review of the project regularly to achieve project finishing at the targeted date Must be able to analyze circuit schematics and components used Maintain high performance, optimized project files and make sure team is also following the same Learn and explain new technologies and solutions to teammates Attending meetings with the team daily basis (Max. 5-10 Mints) Conduct technical session for the team if needed Support the team if they stuck with any technical/other challenges Documentation - ISO, Process, Release Note, Success Stories, Closure Document, Change Request Documents and Ensure All * ISO documents to be filled properly Ensure fair tasks assignments where people are assigned with the task as per their skills and personal preferences. Constantly motivate and encourage teams to give their best, especially during the time when they are pressurized with high targets. Work with customers and sales team to understand requirements and technical tradeoffs to develop viable product solutions Understand the technology concepts used on projects in enough depth to challenge assumptions, estimates, approaches, and risks Review Tasks of every Team members Implement new Process for Project Execution Check Project Management Tools Activities Review Version Control System Communication with HR for Resource Hiring Take Interviews of Candidates Resolve Resource related problems Manage a team of 10 -15 engineers Schematic and Layout review. Have to experience Qualcomm, Ti, NXP based processor, etc. Experience of Power supply- SMPS design, DC/DC converter, LDOs Knowledge of protocols including RS232, RS485, SPI, USB, CAN, ZigBee, Wi-Fi, BLE Experience in RF, GPS, GSM, Wi-Fi, Bluetooth, SD Card, camera, LCD, PCI interface. Experience of different 8, 16, and 32-bit microcontrollers and microprocessor design. Experience on DDR2, DDR3, LPDDR4,LPDDR5,UFS,eMMC,USB and RF protocol. Strong Leadership skills to manage a team. Experience in handling multiple projects for Global / Local customers Good written and verbal communication skills Escalate resource and any project related problems to management New Project lead and discuss with Sales Team
Posted 3 weeks ago
2.0 years
0 Lacs
Delhi
Remote
A Break-Fix Technician is responsible for troubleshooting and repairing hardware and software issues, often within a data center or IT environment, to ensure smooth operations and minimize downtime. This role involves diagnosing problems, performing hands-on repairs, and collaborating with other technical teams to resolve issues. Key Responsibilities: · Troubleshooting and Diagnostics: Applying diagnostic methods to identify and isolate the root cause of hardware and software failures. · Hands-On Repairs: Performing physical repairs on equipment, including replacing components, troubleshooting network devices, and addressing cabling issues. · Asset Management: Tracking and maintaining inventory of spare parts and replacement hardware. · Remote Support: Providing remote support for networking equipment and other systems. · Collaboration: Working with other technical teams, including server, facilities, and cabling teams, to ensure smooth operations. · Maintenance and Upgrades: Participating in scheduled maintenance, repair, and upgrade tasks. · Documentation: Keeping records of troubleshooting steps, repairs performed, and parts replaced. · Compliance: Ensuring compliance with relevant safety and environmental standards. Skills and Qualifications: · Technical Knowledge: Strong understanding of hardware components, software applications, and networking principles. · Troubleshooting Skills: Ability to diagnose and resolve complex technical issues efficiently. · Hands-On Experience: Experience with physical hardware and software troubleshooting. · Communication Skills: Ability to communicate technical information clearly and concisely. · Problem-Solving Skills: Ability to analyze problems and develop effective solutions. · Teamwork: Ability to work effectively with other technical teams. · Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities. Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹18,000.00 per month Schedule: Day shift Monday to Friday Application Question(s): Do you have a two-wheeler of your own? Experience: Break Fix: 2 years (Required) Location: Delhi, Delhi (Required) Willingness to travel: 100% (Required) Work Location: In person
Posted 3 weeks ago
3.0 years
0 Lacs
Delhi, India
Remote
Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE To assure SITA's competitive strength and business growth through the provision of the highest quality technical field services to SITA customers in airports and at their premises. Perform all field services activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class on-site field maintenance and support activities. To manage and assist the field services team to ensure service delivery quality is maintained through direct assistance in implementing and improving working processes and procedures. Roles performed in the context of Internal Desktop vary slightly in the sense that the main customers are Internal at SITA specific Airline/Airport experience is not necessary and that there are no specific billing responsibilities. For the technical competencies only a high level knowledge of LAN Protocol Troubleshooting WAN Troubleshooting and LAN Equipment Configuration is necessary and knowledge/experience on specific tools is not required. The roles are subject to following policy and procedure and will be responsible at country level only. What Will You Do Provide second-level technical support to clients, addressing issues related to Windows, Azure Cloud Services, Kubernetes clusters, and network connectivity. Candidate will be part of India Support Centre - ISC team, that supports 24x7 Operations, provides second-level technical support to clients, remote Airports addressing issues Not limited to Airline Applications, Infrastructure (LAN /WAN, Server), Azure Cloud Services, Kubernetes clusters, and network connectivity. Utilize Dynatrace and other monitoring tools to proactively identify performance bottlenecks and potential issues within the infrastructure. Perform log file analysis and debugging in Kubernetes environments to troubleshoot and resolve issues effectively. Take ownership of minor configuration issues and implement necessary fixes to ensure optimal performance of services. Troubleshoot network connectivity issues in Azure environments, including investigating routing problems and ensuring proper network configurations. Collaborate with other teams, including development and DevOps, to escalate complex issues and coordinate resolution efforts. Document troubleshooting procedures, solutions, and best practices for future reference and knowledge sharing. Good Understanding of Database (SQL Server DBA activities, experience with SQL queries, functions, and stored procedures). Experience in writing Scripts to handle automation / administration using Shell, Perl, Python scripting. Experience with networking and web standards such as DNS, DHCP, TCP/IP, HTTP, SSL/TLS/SSH, PGP. Ability to articulate complex technical topics clearly and concisely to both business and technical audience in both written and verbal form. Excellent documentation skills with an eye for attention to details. Perform tests on hardware and software components and be responsible for the co-ordination of local acceptance testing with Customers and 3rd parties. Complete AVMA Daily Diary accurately and on time. Ensure that all the required Field Service data is provided and recorded in the correct fields in the SITA Service Hub /Service gateway record for all assigned Incidents & Change Orders- Manage local suppliers in the provision of services for the SITA Field Operations centre and report on services provided to management. Confirm and prioritize day-to-day tasks as and when needed. Coach co-workers on operational process issues relying on strong working knowledge of the activities in the group. Provide field operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs). To ensure the correct functioning and maintenance of all internal and external customer IT equipment and services.. Reporting and escalating all observed problems to proper SITA operational escalation points. Carry out preventive maintenance of equipment in accordance with agreed schedules and to manufacturer specifications. Qualifications EXPERIENCE Minimum 3 years' experience in onsite support activities and repairs of PCs Printers and LAN WAN equipment. Must have dealt directly with external customers delivering to SLAs. Experience of working at Customer locations. Experience of working in the Airport / Airline industry preferred. Knowledge & Skills Minimum 3+ years of experience in a similar role, providing L2 support in a cloud/ On Prem environment. Must have dealt directly with external customers delivering to SLAs. Bachelors’ degree in Computer Science, Engineering, or related Field. Proficiency in Azure Cloud Services, including but not limited to Azure Kubernetes Service (AKS), Azure App Service, and Azure Virtual Machines. Understanding of Kubernetes architecture, deployment, and management. Experience with Dynatrace or similar APM tools for performance monitoring and troubleshooting. Solid grasp of log file analysis and debugging techniques. Familiarity with containerization technologies such as Docker. Excellent problem-solving skills and the ability to work effectively under pressure. Experience in the Airlines domain is desirable. Experience with Azure live production systems of multiple integrated systems is required. Knowledge of network protocols and routing in Azure, as well as experience troubleshooting network connectivity issues. Excellent communication and collaboration skills. PROFESSION COMPETENCIES Airline Applications Hardware Install & Repair LAN Equipment Configuration LAN Protocol Troubleshooting LAN Topology Troubleshooting O/S Install & Configuration S/W Install & Configuration WAN Troubleshooting CORE COMPETENCIES Adhering to Principles & Values Communication Creating & Innovating Customer Focus Impact & Influence Leading Execution Results Orientation Teamwork Education & Qualifications Minimum Degree level qualification in Computer Science Electronic Engineering or equivalent in country IT qualification. CompTIA Network or CompTIA Server+ certification Relevant certifications such as Certified Kubernetes Administrator (CKA) or Red Hat Certified System Administrator (RHCSA) are a plus. What We Offer We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Show more Show less
Posted 3 weeks ago
3.0 years
0 Lacs
Delhi
On-site
Job family: Information Technology Business area: Hydropower Contract location: New Delhi, DL, IN Working location: New Delhi Location type: Office Location / Office-based Contract type: Permanent Job description: Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. SAS CRM & DSG - Developer/Support What will you do? You will be the part of an international team responsible for delivering software solutions, which support the sales process in our company. You are working in close collaboration with the development and demand management team to assure the high usability and quality of our products. Key responsibilities 2nd Level technical User Support and User Management, with focus on application development support. Diagnose, troubleshoot and resolve application problems. compose clear, concise, descriptive bug reports. Development of scripts for data exports/imports. Data Quality management. Collaborate with stakeholders to gather and analyze requirements. Create technical designs and documentation. Implement best practices for Oracle Apex development. Stay updated with Oracle Apex trends and technologies. Qualifications 3+ years of experience in Oracle Apex development and support. Bachelor’s degree in computer science or a related field. Strong knowledge of Oracle database technologies. Proficiency in PL/SQL, SQL, AJAX, jQuery and JavaScript. Excellent problem-solving and communication skills. High Level of English (spoken and written) Ability to work independently and in a team. Experience with agile development methodologies is a plus. Ability to work on SQL performance issues(Good to have it). Minimum Qualification Work Experience Job Location Regular - B.Tech / B.E. / MCA Minimum 3 Years Delhi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 14224
Posted 3 weeks ago
2.0 - 5.0 years
0 Lacs
Delhi
Remote
Job description: Roles and Responsibilities Generate leads through cold calling, email outreach, and social media platforms to drive sales growth. Drive online leads to the weekly demo session and close the sales post demo Develop strong relationships with clients by understanding their needs and providing tailored solutions. Conduct product demonstrations and presentations to showcase the value of our offerings. Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction. Meet or exceed monthly sales targets while maintaining a high level of professionalism. Desired Candidate Profile 2-5 years of experience in B2B sales, business development, or marketing. Fluent English language skills (written & spoken). Strong convincing power, selling skills, tech savviness, and MS Office tools. Role: Direct Sales Executive Industry Type: E-Learning / EdTech Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate Job Type: Full-time Schedule: Day shift Experience: Business development: 1 year (Preferred) Cold calling: 1 year (Preferred) Direct sales: 1 year (Preferred) Language: Fluent English (Required) Location: New Delhi, Delhi (Preferred) Work Location: Remote
Posted 3 weeks ago
2.0 years
0 - 0 Lacs
Delhi
On-site
Job Title : Health Claim Executive - CRM Helpdesk Watch Your Health, is a leading health-tech company that leverages technology and data analytics to empower individuals to take control of their health. We partner with insurance companies, health service providers, and corporate to deliver innovative digital health solutions that promote healthier lifestyles, disease prevention, and wellness management. At Watch Your Health we thrive on innovation and data-driven insights to create impactful health engagement platforms. Join us to be part of a fast-growing team at the intersection of technology, healthcare, and wellness. Job Description : CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by employees Respond to employee calls and emails as a direct SPOC allocated to specific corporate Collect and dispatch claim documents as per corporate requirement Coordinate with internal claims units at IL to ensure seamless cashless and priority processing. Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards. Maintain the confidentiality of sensitive data and adhere to data protection guidelines. Candidate have to travel twice in a week from 1 branch to another to solve customer queries. Good English communication is compulsory Company: ICICI Lombard. Experience : 2 years of experience in Health Insurance Industry. Qualification: Graduation. Location: Mumbai, Delhi, Chennai, Bangalore Job Type: Full-time Contact - HR Sukanya -9321193070 Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9321193070
Posted 3 weeks ago
0 years
0 - 0 Lacs
Delhi
On-site
*Role Overview:* We are seeking a skilled and motivated Full Stack Web Developer to join our company. You will be responsible for designing, developing, and maintaining web applications, ensuring their performance, scalability, and responsiveness. You will collaborate with cross-functional teams to deliver projects aligned with our business objectives. *Key Responsibilities:* - Design, develop, test, and deploy full-stack web applications using modern technologies. - Collaborate with UI/UX designers to implement user-friendly interfaces. - Develop and maintain server-side logic, APIs, and databases. - Ensure applications are optimized for maximum performance and scalability. - Debug and resolve technical issues and bugs. - Stay updated with the latest industry trends and technologies to ensure the use of best practices. - Participate in code reviews, testing, and deployment pipelines. *Required Skills and Qualifications:* - Proficiency in front-end technologies: HTML, CSS, JavaScript, and frameworks like React.js, Angular, or Vue.js. - Experience with back-end technologies: Node.js, Python, Ruby, PHP, or Java, along with frameworks like Express.js, Django, or Spring Boot. - Knowledge of database management systems: SQL (MySQL, PostgreSQL) and NoSQL (MongoDB, Firebase). - Experience with RESTful APIs and/or GraphQL. - Familiarity with version control systems like Git. - Knowledge of cloud platforms (AWS, Azure, or Google Cloud) is a plus. - Strong problem-solving and debugging skills. - Excellent communication and teamwork skills. *Preferred Qualifications:* - Experience with containerization and orchestration tools (Docker, Kubernetes). - Understanding of CI/CD pipelines. - Familiarity with Agile development methodologies. - Knowledge of serverless architecture and microservices. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person
Posted 3 weeks ago
0 years
0 - 1 Lacs
Delhi
On-site
Job Title: Regional Operations Manager – Retail Pharmacy Experience: Retail Pharmacy / Healthcare Operations Job Summary: We are seeking an experienced and results-driven Regional Operations Manager to oversee the operations of pharmacy outlets across India. The ideal candidate will have a proven track record in retail pharmacy management, team leadership, customer service, inventory control, and business development. This role requires strategic oversight, operational excellence, and the ability to lead cross-functional teams in a fast-paced healthcare retail environment. Key Responsibilities: Operational Leadership: Lead end-to-end retail operations for all pharmacy outlets in the region, ensuring compliance with organizational SOPs and healthcare regulations. Monitor KPIs including revenue, footfall, profit margins, customer satisfaction, and staff productivity. Team & People Management: Recruit, train, mentor, and evaluate regional teams to achieve sales and service excellence. Ensure ongoing development through structured training programs and performance appraisals. Inventory & Supply Chain Management: Maintain optimum inventory levels; oversee replenishment, rotation, and reduction of dead stock. Coordinate with the central warehouse and vendors to ensure timely and accurate product supply. Customer Relationship Management (CRM): Enhance the customer experience across all touchpoints. Drive customer loyalty programs, resolve escalations, and implement feedback-driven improvements. Marketing & Promotions: Develop and implement region-specific promotional strategies. Collaborate with marketing teams to boost brand visibility and sales. Strategic Planning & Reporting: Prepare and present weekly/monthly MIS and analytical reports to leadership. Develop strategic plans to expand operations and optimize processes. Compliance & Quality Assurance: Ensure all pharmacies adhere to statutory regulations and internal quality benchmarks. Conduct periodic audits for regulatory and operational compliance. Project Management: Spearhead new store openings, renovations, and special projects from concept to execution. Interested candidate can call or WhatsApp on 9289809622 HR prachi Job Type: Full-time Pay: ₹50,000.00 - ₹100,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person
Posted 3 weeks ago
3.0 - 5.0 years
0 - 0 Lacs
Delhi
On-site
Job Title: HR Manager Salary: Up to ₹50,000 per month Location: Preet Vihar, Delhi Job Description: We are looking for a dynamic and experienced HR Manager to join our team. The ideal candidate will be responsible for managing the entire HR function, ensuring that the organization’s human resources operations run smoothly. This includes recruitment, employee relations, performance management, compliance, training, and development. The HR Manager will play a pivotal role in aligning HR strategies with organizational goals, fostering a positive work culture, and ensuring compliance with labor laws. Key Responsibilities: Recruitment & Onboarding: Oversee the end-to-end recruitment process, including job postings, interviews, and selection. Ensure seamless onboarding and orientation for new employees. Employee Relations: Foster positive relationships with employees, address grievances, and resolve conflicts. Act as a liaison between management and staff to maintain a productive work environment. Performance Management: Implement performance management systems, conduct performance appraisals, and support employee development initiatives. Training & Development: Identify training needs and organize training programs to enhance employee skills and ensure the continuous professional development of staff. Compliance: Ensure compliance with labor laws, company policies, and industry standards. Maintain records and ensure that the organization is up-to-date with any changes in legal requirements. HR Administration: Manage HR documentation, including employment contracts, leaves, attendance records, and payroll processing. Employee Engagement: Design and implement employee engagement activities to improve job satisfaction, motivation, and retention. Payroll & Benefits Management: Oversee payroll processing, benefits administration, and ensure timely and accurate salary disbursement. HR Strategy: Work closely with senior management to align HR initiatives with the company’s strategic goals. Provide HR insights to improve organizational performance. Required Skills & Qualifications: Proven experience as an HR Manager or in a similar HR role, with at least 3-5 years of relevant experience. In-depth knowledge of HR best practices, labor laws, and compliance. Excellent communication, interpersonal, and negotiation skills. Strong organizational and multitasking abilities. Ability to handle sensitive situations with professionalism and confidentiality. Experience in managing recruitment processes, employee relations, and performance management. Proficient in HR software and Microsoft Office Suite (Word, Excel, PowerPoint). Strong leadership skills and the ability to collaborate with teams across the organization. Preferred Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certifications (such as SHRM-CP, PHR) is a plus. Experience in handling payroll systems and benefits management is a plus. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Paid time off Schedule: Day shift Experience: HR Management: 3 years (Preferred) Work Location: In person
Posted 3 weeks ago
0 years
0 - 0 Lacs
Delhi
On-site
INDO FUSION INTERIORS is a creative design studio based in New Delhi, specializing in interior designing and manufacturing of all interior products. Our in house manufacturing unit helps in providing all interior solutions like modular kitchen, wardrobe and furniture under one roof. Key Responsibilities 1. Client Relationship Management Serve as the main liaison between the company and its clients. Develop and maintain long-term relationships with key clients. Schedule regular check-ins, updates, and meetings to strengthen the partnership. 2. Client Support and Issue Resolution Address client inquiries, concerns, or complaints promptly and professionally. Coordinate with internal departments to resolve issues effectively. 3. Business Development Identify upselling or cross-selling opportunities based on client needs. Assist the sales team in acquiring new clients or expanding existing accounts. Track client satisfaction and loyalty metrics (e.g., NPS, retention rates). 4. Project Coordination Ensure that client expectations are aligned with project deliverables. Monitor timelines, milestones, and deliverables in coordination with project teams. 5. Reporting and Feedback Maintain detailed records of client interactions, needs, and preferences. Prepare reports and present data on client activity, satisfaction, and service performance. Collect feedback to inform service or product improvements. Job Type: Full-time Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person
Posted 3 weeks ago
3.0 - 5.0 years
0 Lacs
Delhi
On-site
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit-making start-up, which is growing at a rapid pace Job Summary We are seeking a detail-oriented and experienced Accounts Payable Senior Executive to manage and oversee the company's payable functions. The ideal candidate will be responsible for ensuring accurate and timely processing of invoices, payments, expense reports, and vendor account reconciliations, while maintaining compliance with internal controls and policies. Key Responsibilities Review, verify, and process high-volume vendor invoices accurately and in a timely manner. Manage payment cycles, ensuring payments are made in accordance with agreed terms. Reconcile vendor statements and resolve discrepancies effectively. Coordinate with internal departments and vendors regarding invoice and payment queries. Ensure proper documentation and coding of expenses in accordance with company policies. Monitor and maintain accounts payable ledger to ensure all payments and credits are accounted for. Assist in month-end closing processes, including preparing reports and schedules. Maintain accurate records and ensure audit readiness. Maintain Fixed Asset register. Support process improvements to increase efficiency and accuracy in AP operations. Mentor and guide junior team members, if applicable. Requirements Bachelor’s degree in Accounting, Finance, or related field. Minimum 3–5 years of experience in accounts payable or a related field. Strong understanding of accounting principles and accounts payable processes. Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks, or similar ERP systems). Excellent Excel skills and general computer literacy. High level of accuracy and attention to detail. Strong communication and interpersonal skills. Ability to work under pressure and meet deadlines. Preferred Qualifications Experience working in a startups or multinational environment. Knowledge of GST/VAT, TDS, and other compliance aspects. Exposure to automation tools or AP workflow systems. Our Core Value Cultures : Merchant 1st Innovation Talent
Posted 3 weeks ago
0 years
0 - 0 Lacs
Delhi
On-site
About the Role We’re looking for a Customer Support Intern with excellent communication skills to help us provide a smooth, helpful, and human experience to our users. You’ll be the first point of contact—friendly, attentive, and fast to solve problems. Key Responsibilities Respond to user queries via chat, email, calls, and social media . Communicate clearly, patiently, and professionally in English and Hindi . Provide real-time support, guide users, and resolve issues effectively. Track recurring problems and report them to the tech/product team. Collect user feedback and suggest ways to improve support. Requirements Excellent spoken and written communication skills. Confident on calls, with a polite and positive tone. Problem-solving attitude and quick learner. Familiarity with social/dating apps is a plus. Job Types: Full-time, Internship Contract length: 3 months Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9821222608
Posted 3 weeks ago
0 years
0 - 0 Lacs
Delhi
On-site
As a Accounts Manager, the role encompasses a broad range of responsibilities aimed at ensuring the accuracy and integrity of the company's financial data and compliance with relevant laws and regulations. The key areas of responsibility include: 1. Data Entry Management: - Oversee and ensure the accurate and timely entry of financial data into the company’s accounting software. - Regularly review data entries for accuracy and consistency. - Maintain and update the business booking sheet, 2. Data Reconciliation and Assessment: - Conduct thorough reconciliations of financial data entered into the software. - Assess the accuracy of financial records and make necessary adjustments to ensure alignment with actual transactions. 3. Daily Cash Book Management: - Prepare daily cash books and ensure their reconciliation with actual cash balances. - Maintain an up-to-date record of all cash transactions and ensure accuracy in reporting. 4. Bank Reconciliation: - Ensure timely entry and verification of bank transactions in the accounting system. - Conduct regular bank reconciliations to confirm that bank statements match the company's financial records. 5. Debtor Management: - Coordinate with debtors to gather relevant information and prepare the debtor outstanding report. - Regularly update the outstanding report and follow up with debtors for timely payment collection. 6. Outstanding Report Preparation and Follow-Up: - Prepare and maintain an accurate report of outstanding payments owed by debtors. - Implement timely follow-up strategies to ensure prompt payment and reduce outstanding balances. 7. Creditor Management : - Ensure that supplier credit terms are clearly defined, ensuring that payments are made in a way that aligns with the company’s liquidity and financial strategy. -Build and maintain strong relationships with vendors ( Domestic and International ) to ensure smooth and efficient operations, and address any concerns or queries they may have about payments or invoicing. 8. Policy Review and Meetings with Management: - Participate in meetings with the company’s management to discuss and review the company’s accounting policies. - Provide insights and recommendations to management regarding improvements or changes to accounting policies. 9. Policy Advisory: - Suggest and advise management on accounting policies, ensuring they align with best practices and regulatory requirements. - Monitor policy implementation and suggest adjustments as necessary. 10. Banking Coordination: - Act as the primary point of contact with the company’s bankers for matters related to loans, cash credit (CC), and other banking facilities. - Manage the company’s banking relationships and ensure all banking activities are conducted efficiently. 11. Staff Coordination and Education: - Lead meetings with junior accounting staff to provide guidance and training on accounting procedures. - Ensure junior staff are well-versed in the company’s accounting policies and practices. 12. Salary Sheet Preparation: - Prepare and maintain the company’s salary sheet, ensuring accuracy and compliance with statutory requirements. - Manage the disbursement of salaries in a timely manner. 13. Incentive Preparation and OT disbursement: - Ensure accurate and fair calculation of incentives based on the performance data and predefined incentive structures. -Maintain clear records of all incentive calculations and approvals, ensuring that all payments are properly justified and auditable. - Ensure accurate disbursement of employees OT 14. Tax Preparation: - Prepare GST, TDS, and income tax data to be submitted to the company’s Chartered Accountant (CA). - Ensure all tax-related documentation is accurate and submitted within the required deadlines. 15. Coordination with Chartered Accountant (CA): - Coordinate with the company’s CA to ensure the timely filing of all statutory returns. - Coordinate with the company’s CA to finalize the balance sheet. - Maintain regular communication with the CA to address any tax-related queries or issues. 16. Audit Coordination: - Work closely with the CA to ensure the timely and accurate audit of the company’s financial reports. - Prepare all necessary documentation and facilitate the audit process 17. Coordination with legal Advisors - Coordination with Legal Advisors for handling legal matters, including departmental cases .- work closely with legal advisors to ensure that the company’s financial and operational decisions comply with relevant laws, resolve disputes efficiently, and minimize legal risks. Industry Animation and Post-production Employment Type Full-time Job Type: Full-time Pay: ₹45,000.00 - ₹60,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): What is your Current Salary? What is your Expected Salary? What is your Notice Period? Are you comfortable with the location of Okhla Phase 2 New Delhi? Work Location: In person
Posted 3 weeks ago
1.0 years
0 - 0 Lacs
Delhi
On-site
About the company - Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to clients in Tier-1 cities like Delhi, Noida, Gurugram, Bangalore & Pune. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. We are backed by global VCs, Shark Tank India and successful industry leaders. We pride ourselves on providing reliable, high-quality assistance to allow our customers to focus on their lives and leave the headache of hiring domestic help to us. About the role - ● Execution and measurement of customer support across all channels, including update tracking, analysis, and evaluation. ● Diligently address and resolve customer inquiries and issues via e-mails and calls. ● Ensuring that their needs are met with the highest level of efficiency and attentiveness. ● Engage in both inbound and outbound communication. ● Resolve the real-time queries of esteemed customers, foster customer retention, and provide service-related information as needed. ● Ensure all the customer queries/issues are being resolved on priority with clarity and promptness. Qualifications and Skills - ● Willingness to work in a friendly, energetic and fast-paced environment ● Must be proficient with Hindi, English & speaking another language will be an added advantage. ● Preferred to have a minimum of 1 year of work experience as a CX executive. ● Should have managed- Emails/Calls/Chat/Social Media queries. ● Ability to multitask, and must have excellent communication skills. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Fixed shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 01/06/2025 Expected Start Date: 02/06/2025
Posted 3 weeks ago
0 years
9 - 15 Lacs
Delhi
On-site
Website & SEO Manager Job Summary We are seeking a detail-oriented and technically proficient Web & SEO Specialist to manage, maintain, and enhance our company’s online presence. This role includes website maintenance, search engine optimization (SEO), technical integrations, BRD creation, landing page optimization, and UI/UX development for new features. The ideal candidate will collaborate closely with cross-functional teams to ensure our website is secure, high- performing, user-friendly, and optimized for search visibility and lead generation. Key Responsibilities Perform regular website updates, including content, media, and promotional material. Monitor site performance, uptime, and security to ensure seamless operation. Troubleshoot and resolve website issues, bugs, and broken components. Maintain and optimize landing pages for marketing performance and user engagement. Create detailed Business Requirement Documents (BRDs) for new features, redesigns, and system integrations. Collaborate with stakeholders to define web requirements and translate them into actionable development tasks. Design and implement new layouts with a strong focus on UI/UX and responsive design best practices. Plan and execute on-page and technical SEO strategies to improve organic traffic and search rankings. Conduct SEO audits, optimize site architecture, fix crawl issues, and manage metadata, alt tags, and schema markup. Monitor and report on SEO performance using tools like Google Analytics, Search Console, SEMrush, or Ahrefs. Manage technical integrations with third-party platforms (e.g., CRMs, analytics tools, chatbots, APIs). Work with developers to implement and maintain backend functionality and ensure proper data flow. Ensure cross-browser compatibility and mobile responsiveness. Regularly back up the site and maintain disaster recovery processes. Maintain compliance with accessibility, SEO, and privacy regulations (e.g., GDPR, WCAG). Requirements Proven experience managing and maintaining websites (e.g., WordPress, Shopify, Drupal). Strong experience in creating BRDs and managing web development projects cross- functionally. In-depth knowledge of technical SEO, on-page optimization, and SEO tools. Experience with HTML, CSS, JavaScript, and working within CMS environments. Solid understanding of technical integrations, APIs, and data workflows. Familiarity with tools such as Google Analytics, Search Console, SEMrush, Ahrefs, and Hotjar. Knowledge of UI/UX design principles and user-centered design. Strong analytical, problem-solving, and documentation skills. Awareness of website security, data privacy, and compliance standards. Preferred Qualifications Bachelor’s degree in Web Development, Marketing, Computer Science, or a related field. B.Tech preferred. Experience with tools like Figma, Adobe XD, or Sketch for wireframing and prototyping. Familiarity with REST APIs and integration testing. Understanding of Agile/Scrum project methodologies. Job Types: Full-time, Permanent Pay: ₹900,000.00 - ₹1,500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Fixed shift Work Location: In person
Posted 3 weeks ago
0 years
0 - 0 Lacs
Delhi
On-site
About the Role We’re looking for a Customer Support Intern with excellent communication skills to help us provide a smooth, helpful, and human experience to our users. You’ll be the first point of contact—friendly, attentive, and fast to solve problems. Key Responsibilities Respond to user queries via chat, email, calls, and social media . Communicate clearly, patiently, and professionally in English . Provide real-time support, guide users, and resolve issues effectively. Track recurring problems and report them to the tech/product team. Collect user feedback and suggest ways to improve support. Requirements Excellent spoken and written communication skills. Confident on calls, with a polite and positive tone. Problem-solving attitude and quick learner. Familiarity with social/dating apps is a plus. Job Type: Internship Contract length: 3 months Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person Speak with the employer +91 9821222608
Posted 3 weeks ago
0 years
0 Lacs
Delhi
On-site
We are always looking for new talent. If you think you would fit into our integrated agency please email a copy of your CV to info@adzania.com. We are looking for an enthusiastic Project Coordinator to assist our Project Managers in organizing our ongoing projects. The task involves monitoring project plans, schedules, budgets, expenditures, organizing and participating in meetings, and ensuring that project deadlines are met in a timely manner. Working closely alongside our marketing, strategy, design, and development specialists, our Project Management team is responsible for delivering all live client works to timeline and budget, following a diligent approach in a well-structured manner. The role requires a highly proactive, confident, organized, and versatile person. The role will include: Analyzing project requirements and creating budgets and schedules Developing detailed designs, plans and monitoring the progress of the project Mapping out dependencies for each piece of activity Driving work from phase to phase Acting as the glue between teams Chairing project meetings to ensure stages happen to schedule and process Giving regular and proactive status updates to clients Defining and work to milestones, gaining client sign off when necessary Aligning digital marketing strategies with overall business goals. Highlighting potential risks and act proactively to resolve issues Required Skills & Experience BSc in digital marketing, computer science, or similar. Practical experience with content management systems, Google Analytics, and project management software. Sound understanding of SEO best practices. Experience in a similar role would be advantageous. Excellent management, interpersonal, and teambuilding skills. Ability to identify risks and problems. Ability to network and build relationships. Positive attitude and deadline-driven.
Posted 3 weeks ago
0 years
0 - 0 Lacs
Delhi
On-site
Designation - Manager – Customer Grievance & Retention Location - Rohini West, Delhi CTC - Upto 50K CTC Interested candidates can call or whatsapp me on 92890 08078 Grievance Management: Timely acknowledgment, registration, and resolution of client grievances as per defined TAT. Maintain a comprehensive grievance log and track all open cases until closure (report management) Reduction of repeated complaints Escalation Handling: Manage escalated grievances with sensitivity and urgency. Work closely with Sales team to resolve complex or high-impact cases. Conduct root cause analysis for recurring issues and recommend corrective/preventive actions. Coordinate with internal departments to ensure effective problem resolution. Customer Retention - Develop and execute retention strategies to reduce churn and increase repeat business. Analyze customer data and behavior to identify at-risk customers and design targeted retention campaigns. Collaborate with sales, marketing, product, and customer service teams to enhance the end-to-end customer journey. Monitor key metrics such as churn rate, retention rate, customer satisfaction (CSAT), and Net Promoter Score (NPS). Use CRM tools and marketing automation platforms to track and optimize retention activities. Stay updated on industry trends and competitor strategies related to customer loyalty and retention. Upselling, collection from existing clients and generate the revenue. Regards Harshita Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person
Posted 3 weeks ago
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