Customer Support Executive(International process)

Job Description

Job Summary: We are looking for a highly communicative Customer Support Executive who can effectively handle international clients via calls and email . The ideal candidate should be fluent in English, confident in professional communication, and able to provide exceptional support for client queries and resolutions. Key Responsibilities: · Respond promptly to international client inquiries via calls, emails, and chat support . · Resolve customer concerns efficiently , ensuring a smooth client experience. · Maintain accurate records of interactions and follow-ups. · Collaborate with internal teams to address customer feedback and issues. · Ensure professional communication that reflects the company's brand and service quality. · Adapt to different cultural expectations in communication with global clients. · Meet performance targets for customer satisfaction and response time. Required Qualifications: · Fluent English communication skills (spoken and written). · Strong interpersonal skills for client engagement. · Confidence in handling calls and emails professionally . · Ability to multi-task and manage multiple queries efficiently . · Customer-centric approach with problem-solving abilities. Preferred Skills: · Experience in international client communication (preferred but not mandatory). · Understanding of customer service best practices in a global setting. · Ability to handle high-pressure situations with patience and professionalism . Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Flexible schedule Schedule: Day shift Monday to Friday Morning shift Night shift UK shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Are you comfortable in international voice process? Experience: English Communication: 1 year (Required) Language: English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person Speak with the employer +91 7080627223 Application Deadline: 15/06/2025 Expected Start Date: 17/06/2025