Delhi
INR Not disclosed
On-site
Part Time
About us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. Key Responsibilities : You will act as a coach for our customers. Your coaching efforts will support our customers in our products and solutions in ways that add value for their businesses, ultimately supporting our customers in their strategic goals - Conduct product reviews - QBR's MBR's Engage with users to improve their ability to utilize our products and solutions to derive insights and support business decisions Partner closely with product teams to create new features that best serve our customers Research and deliver solutions for complex problems and respond to inquiries Identify areas of improvement, track project & task updates, and identify clients at risk of churning Upsell, Crosssell and Create strategies to increase adoption across different products. Experience Range 6+ years experience as a CSM managing enterprise accounts Our Core Value Cultures: Merchant’s First Talent Innovation
Delhi
INR Not disclosed
On-site
Part Time
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit-making start-up, which is growing at a rapid pace Job Summary We are seeking a detail-oriented and experienced Accounts Payable Senior Executive to manage and oversee the company's payable functions. The ideal candidate will be responsible for ensuring accurate and timely processing of invoices, payments, expense reports, and vendor account reconciliations, while maintaining compliance with internal controls and policies. Key Responsibilities Review, verify, and process high-volume vendor invoices accurately and in a timely manner. Manage payment cycles, ensuring payments are made in accordance with agreed terms. Reconcile vendor statements and resolve discrepancies effectively. Coordinate with internal departments and vendors regarding invoice and payment queries. Ensure proper documentation and coding of expenses in accordance with company policies. Monitor and maintain accounts payable ledger to ensure all payments and credits are accounted for. Assist in month-end closing processes, including preparing reports and schedules. Maintain accurate records and ensure audit readiness. Maintain Fixed Asset register. Support process improvements to increase efficiency and accuracy in AP operations. Mentor and guide junior team members, if applicable. Requirements Bachelor’s degree in Accounting, Finance, or related field. Minimum 3–5 years of experience in accounts payable or a related field. Strong understanding of accounting principles and accounts payable processes. Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks, or similar ERP systems). Excellent Excel skills and general computer literacy. High level of accuracy and attention to detail. Strong communication and interpersonal skills. Ability to work under pressure and meet deadlines. Preferred Qualifications Experience working in a startups or multinational environment. Knowledge of GST/VAT, TDS, and other compliance aspects. Exposure to automation tools or AP workflow systems. Our Core Value Cultures : Merchant 1st Innovation Talent
Gurugram, Haryana
Not disclosed
On-site
Not specified
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary: As a SDE 2, you will interact with the entire engineering team to solve problems and build, extend, optimize and refactor the back-end architecture of our growing product. This will involve working on our existing codebase along with new projects. GoKwik has a highly passionate engineering-driven environment where your contribution will be felt immediately. You’ll spend time on the following: Writing testable and efficient code Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection implementing business logic and developing APIs and services Build reusable code and libraries for future use. Mentoring SDE1s We’re Excited About You If You Have: 4+ years’ experience in development. Hands-on experience in back-end development with Golang Have worked in any of the cloud based platforms AWS, GCP, Docker, Kubernetes. Good understanding of server-side templating languages. Expertise with Linux based systems. Proficient understanding of code versioning tools, such as Git. Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures: Merchant 1st Talent Innovation Come join us!
Gurgaon
INR Not disclosed
On-site
Part Time
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary: As a SDE 2, you will interact with the entire engineering team to solve problems and build, extend, optimize and refactor the back-end architecture of our growing product. This will involve working on our existing codebase along with new projects. GoKwik has a highly passionate engineering-driven environment where your contribution will be felt immediately. You’ll spend time on the following: Writing testable and efficient code Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection implementing business logic and developing APIs and services Build reusable code and libraries for future use. Mentoring SDE1s We’re Excited About You If You Have: 4+ years’ experience in development. Hands-on experience in back-end development with Golang Have worked in any of the cloud based platforms AWS, GCP, Docker, Kubernetes. Good understanding of server-side templating languages. Expertise with Linux based systems. Proficient understanding of code versioning tools, such as Git. Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures: Merchant 1st Talent Innovation Come join us!
Delhi
INR Not disclosed
On-site
Part Time
About us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. Key Responsibilities : You will act as a coach for our customers. Your coaching efforts will support our customers in our products and solutions in ways that add value for their businesses, ultimately supporting our customers in their strategic goals Work experience in B2C product in Shipping & Logistics. - Conduct product reviews - QBR's MBR's Engage with users to improve their ability to utilize our products and solutions to derive insights and support business decisions Partner closely with product teams to create new features that best serve our customers Research and deliver solutions for complex problems and respond to inquiries Identify areas of improvement, track project & task updates, and identify clients at risk of churning Upsell, Crosssell and Create strategies to increase adoption across different products. Experience Range 3-6 years experience as a CSM managing enterprise accounts Our Core Value Cultures: Merchant’s First Talent Innovation
Gurugram, Haryana
None Not disclosed
On-site
Not specified
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratise the shopping experience and increase the GMV realisation for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realisation and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace We’re Excited About You If You Have: Passion for delivering great software with a strong sense of ownership. Good proficiency in Java. Should have automated tests extensively using Selenium. 3-5 years of experience working in a strong team of QA and SDET professionals. Strong proficiency in testing APIs, Reusable UI Components and Component Assertions. Knowledge of TDD framework, TestNG, Page Object Model, Maven using Java programming. Good understanding of API automation - RestAssured and Postman. Our Core Value Cultures: Merchant 1st Talent Innovation The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us!
Gurgaon
INR 7.0 - 9.0 Lacs P.A.
On-site
Part Time
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratise the shopping experience and increase the GMV realisation for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realisation and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace We’re Excited About You If You Have: Passion for delivering great software with a strong sense of ownership. Good proficiency in Java. Should have automated tests extensively using Selenium. 3-5 years of experience working in a strong team of QA and SDET professionals. Strong proficiency in testing APIs, Reusable UI Components and Component Assertions. Knowledge of TDD framework, TestNG, Page Object Model, Maven using Java programming. Good understanding of API automation - RestAssured and Postman. Our Core Value Cultures: Merchant 1st Talent Innovation The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us!
Gurgaon
INR 1.90004 - 5.3 Lacs P.A.
On-site
Part Time
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, Think Investments, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing Return to Origin (RTO) for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase Cash on Delivery (CoD) conversion rates. GoKwik's Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing Customer Acquisition Cost (CAC). GoKwik also recently launched a third product via an acquisition called KwikChat - that helps eCommerce brands with a complete one-stop solution for their Whatsapp needs. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary: We are looking for a Demand Gen specialist with 7+ years of relevant experience in inbound pipeline creation. The person should have also driven a demand generation engine for the business through both organic as well as paid channels. Should have a deep understanding of target buyer personas and relevant content strategy. Should have core knowledge of SEO, Paid digital marketing, SEM, content, CRO, Email Marketing to drive leads for a product or business line(s). Should be able to provide data driven insights, own business goals & work collaboratively to drive outcomes. Should be able to manage a small team along with external and internal stakeholders and agencies. What you’ll do: Generate pipeline and drive instals. Own and drive the inbound pipeline numbers to support revenue growth for business. Build a demand generation engine. Work with internal and external partners to create sustained, productive & iterative programs across demand generation channels such as: SEM, SEO, Content Marketing, Ads, CRO, ABM, email marketing, etc. Collaborate with Sales, MS, Product and Business teams to drive outcomes on lead generation. Present strategic priorities & performance. Articulate key initiatives and present performance reviews to leadership including financials, test results, forecasts and metrics. Hold yourself and your team accountable for outcomes. Take a hands on approach. Roll up your sleeves and actively contribute to campaign development, content creation, and other tactical execution as and when needed. We’re Excited About You If You Have: 7 years+ of demand gen or growth marketing experience. 2+ years in a team lead role (experience managing external partners & distributive teams is a plus) having managed atleast a team of 2-3 people. Should have handled a budget of INR 8-10 Cr for Demand Capture and similar size of budget for Demand Gen. A data-driven operator who has success building demand gen and demand capture plans across multiple channels, geographies, market segments, multiple product lines & delivers against aggressive growth targets. (Having done demand generation for India, and some of the international markets such as UK, US, is a plus) Experience managing and working closely with the inside sales team to improve conversion rate from discovery to lead funnel. Experience working with tech tools such as Salesforce, CRM, SemRush, Google Analytics, GSC, LinkedIN, Meta, Reddit, Twitter, Youtube channels along with Website. Positive attitude and proven team player, able to work collaboratively with marketing, sales, customer success to meet business goals. Thrives in a fast paced organisation on a high growth trajectory. Is a self-starter who can operate with limited guidance but knows when to ask for help. Proven track record of setting, exceeding, tracking, measuring and communicating the progress of defined goals and objectives. Outstanding flexibility, adaptability and high sense of accountability. Outcome statement 3 Months: Foundation Building Understand the business, products, and target audience. Build relationships with the team and key stakeholders. Audit current campaigns and tools; identify quick wins. Present an initial improvement plan within 45 days. Implement quick wins by the end of 90 days. 6 Months: Execution & Optimization Launch and manage demand gen campaigns across channels. Optimize budget utilization for ROI. Improve lead quality and volume; establish reporting cadence. Enhance team performance and productivity. 9 Months: Strategic Impact Scale successful campaigns; introduce new strategies. Deepen funnel optimization to boost conversions. Strengthen cross-functional collaboration. Show clear contributions to the sales pipeline. 12 Months: Leadership & Growth Deliver consistent, scalable lead generation results. Demonstrate significant revenue impact. Develop a high-performing, scalable team. Present a long-term demand gen strategy.
Gurugram, Haryana
None Not disclosed
On-site
Not specified
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratise the shopping experience and increase the GMV realisation for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realisation and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary: As a SDE, you will interact with the entire engineering team to solve problems and build, extend, optimise and refactor the architecture of our growing product. This will involve working on our existing codebase along with new projects. GoKwik has a highly passionate engineering-driven environment where your contribution will be felt immediately. You’ll spend time on the following: Writing testable and efficient code Design and implementation of low-latency, high-availability, and performant applications implementing business logic and developing APIs and services Build reusable code and libraries for future use. We’re Excited About You If You Have: 2+ years’ experience in software development. Hands-on experience in front-end development with React. Knowledge of frontend frameworks Good understanding of server-side templating languages Good understanding of front-end technologies, such as HTML5, and CSS3 Expertise with Linux-based systems Proficient understanding of code versioning tools, such as Git. Have worked in any of the cloud-based platforms AWS, GCP, Docker, and Kubernetes. Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures: Merchant 1st Talent Innovation The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us!
Gurgaon
INR Not disclosed
On-site
Part Time
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratise the shopping experience and increase the GMV realisation for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realisation and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary: As a SDE, you will interact with the entire engineering team to solve problems and build, extend, optimise and refactor the architecture of our growing product. This will involve working on our existing codebase along with new projects. GoKwik has a highly passionate engineering-driven environment where your contribution will be felt immediately. You’ll spend time on the following: Writing testable and efficient code Design and implementation of low-latency, high-availability, and performant applications implementing business logic and developing APIs and services Build reusable code and libraries for future use. We’re Excited About You If You Have: 2+ years’ experience in software development. Hands-on experience in front-end development with React. Knowledge of frontend frameworks Good understanding of server-side templating languages Good understanding of front-end technologies, such as HTML5, and CSS3 Expertise with Linux-based systems Proficient understanding of code versioning tools, such as Git. Have worked in any of the cloud-based platforms AWS, GCP, Docker, and Kubernetes. Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures: Merchant 1st Talent Innovation The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us!
Delhi
None Not disclosed
On-site
Not specified
Job Title: Ecommerce Supply Chain Executive / Sr. Executive – Supply Chain Management Location: Gurgaon Experience: 3–5 years Department: Supply Chain / Operations Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company has raised Series B Funding & is backed by Sequoia Capital India, Matrix Partners India, RTP Global Think Investments and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace. Job Summary We are seeking a results-oriented and analytical professional to manage end-to-end Ecommerce supply chain operations. The ideal candidate will have hands-on experience across pickup, transit, and delivery processes, coupled with strong skills in data analysis and partner performance management. Key Responsibilities Oversee and optimize the complete Ecommerce supply chain lifecycle including first-mile (pickup), mid-mile (transit), and last-mile (delivery) operations. Coordinate effectively with multiple courier and logistics partners to ensure smooth execution of daily operations. Manage the overall performance of courier partners by tracking key KPIs (on-timepickup, delivery success rate, RTO, exceptions, etc.) and driving continuous improvement. Conduct regular business reviews with logistics partners to ensure SLA adherence and resolve operational gaps. Proactively manage logistics exceptions such as delays, damages, and escalations, ensuring timely and customer-focused resolutions. Leverage data and analytics to identify inefficiencies, trends, and areas of improvement across the supply chain. Build and maintain dashboards/reports to monitor supply chain performance and support strategic decision-making. Collaborate cross-functionally with technology, customer service, and warehouse teams to align processes and ensure operational excellence. Requirements 3–5 years of experience in Ecommerce logistics/supply chain management. Strong understanding of courier performance metrics and logistics partner management. Excellent analytical skills with proficiency in Excel, Google Sheets, and BI tools (e.g., Power BI, Tableau). Experience in managing exception workflows and resolving operational escalations. Strong communication, negotiation, and stakeholder management skills. Ability to work in a fast-paced, data-driven environment.
Delhi
INR Not disclosed
On-site
Not specified
SDET- II Experience: 4-6 years Compensation: 22 LPA Build What Powers E-Commerce Maintain and enhance both manual and automated test suites as the product matures. Work on testing both mobile and web applications to ensure robust quality assurance. Foster a culture of innovation and collaboration around quality practices. Define, communicate, and educate the team on best practices for test-driven development (TDD), testing methodologies, and QA processes. Conduct API testing using tools like Postman and ensure API reliability and performance. Perform load and stress testing to evaluate system performance under high volume. Drive workflow improvements including continuous integration/deployment (CI/CD) and release management. Write detailed, high-quality test cases, and generate bug, issue, and regression reports for issues encountered during testing. Create root cause analysis reports for customer-impacting issues. Document testing practices, procedures, and work processes meticulously. (Optional) Hands-on experience scripting automation using Java and Selenium. What You Bring to the Table Strong understanding of QA processes, SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), and defect lifecycle. Proven experience with API testing using Postman or similar tools. Familiarity with version control systems like Git. Knowledge of CI/CD pipelines and tools for automated builds and deployments. Experience with load and stress testing methodologies. Ability to write automation scripts and work effectively in an agile environment. Excellent communication skills for team education and documentation purposes. Why This Role Matters At GoKwik, a product isn’t a support function—it’s a core driver of business success. You’ll have full ownership, real impact, and the runway to build something bold. Hit apply and let’s build what the world remembers.
Delhi
INR Not disclosed
On-site
Part Time
Lead Growth and Power D2C with GoKwik. Own and grow revenue in your zone across GoKwik’s checkout, payment, engagement, and returns suite Lead end-to-end enterprise sales cycles—from prospecting to closure Partner with founders, CEOs, and key decision-makers to co-create winning strategies Drive sales performance in line with ambitious volume and revenue targets Work closely with cross-functional teams to align client needs with product capabilities Build long-term, profitable relationships with current and prospective brands What You Bring to the Table Deep network in the D2C ecosystem and experience selling to senior leadership Proven track record of exceeding sales targets in fast-paced environments Strong storytelling, solution selling, and negotiation skills Experience handling nascent, high-growth products a plus High ownership, entrepreneurial mindset, and ability to thrive in ambiguity Why This Role Matters Your efforts will directly fuel GoKwik’s mission to enable seamless commerce for millions. From streamlining checkouts to powering high-conversion experiences, you’ll help India’s top brands scale smarter and faster. Hit apply and let’s build what the world remembers.
Surat
INR 8.0 - 9.5 Lacs P.A.
On-site
Part Time
Build Relationships and Drive Results for India’s Top eCommerce Brands Own and manage key merchant relationships for GoKwik’s KwikChat product Analyze data and performance metrics to improve merchant conversion rates and GMV Design and execute A/B experiments to identify impact levers across merchant funnels Collaborate with Product, Engineering, and Customer Engineering teams to drive insights into action Track and report key metrics—monitor performance and ensure success against benchmarks Generate actionable insights through deep analysis of product usage and partner performance Translate data into business recommendations to influence internal and external stakeholders Build GoKwik champions by creating long-term, value-based partnerships What You Bring to the Table Prior exposure to B2B SaaS, AdTech, FinTech, or eCommerce environments Experience working in a customer-facing role and influencing product or tech adoption Strong data skills—comfortable with Excel, Metabase, and analyzing conversion metrics Ability to structure problems, derive insights, and drive outcomes with speed A growth mindset—comfortable in startup chaos and ready to create impact fast Strong communication and stakeholder management skills Why This Role Matters You won’t just manage accounts—you’ll accelerate growth. As a CSM for KwikChat, you’ll unlock new value for India’s top eCommerce brands through data, insights, and meaningful partnerships. Every decision you guide improves performance across the ecosystem. Hit apply and let’s build what the world remembers.
Bengaluru, Karnataka
None Not disclosed
On-site
Not specified
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary: The Data Engineer2 will be closely working with product managers, data scientists, https://www.spec-india.com/services/business-intelligence-services, and SDEs to design and launch data-driven strategies across the organization. You’ll spend time on the following : Identifying, designing, and implementing process improvements that include building/re-engineering data models, data architectures, pipelines, and data applications Continuously look for data optimization processes and oversee data management, governance, security, and analysis Ensure data quality and security across every product vertical and related areas Design, create and launch new data models and pipelines as per needs Work towards achieving high performance, operational excellence, accuracy, and reliability of the overall system Utilize tools and technologies to create data architecture that supports new data initiatives and is useful in next-gen products Ensure test-driven products/pipelines that are easily maintainable and reusable Design and build an infrastructure for extraction, transformation, and loading of data from a wide range of data sources Overall build and maintain data foundations that include tools, infrastructure, and pipelines that help the marketing and sales team Increase automation and build analytic solutions at scale to serve the business requirements We’re Excited About You If You Have: Bachelor’s/Master’s degree in Computer Science, Mathematics or any alternative computer programming training At least 4 years of experience working in Data Engineering field Ability to keep up with several projects at once and understand the impact of projects within a larger system. Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL), as well as working familiarity with a variety of databases. Experience building data pipelines, architectures, and data sets from raw, loosely structured data. Experience building processes supporting data transformation, data structures, metadata, dependency, and workload management. Experience supporting and working with cross-functional teams in a dynamic environment. Experience with relational SQL databases, including Postgres and MySQL. Experience with object-oriented design in Python Experience with data pipeline and workflow management tools Experience with AWS cloud services: EC2, RDS, Redshift, Glue, S3 Both verbal and written communication skills Efficiency in handling technical issues expertly, producing new design ideas and substitutions where required Appreciate and add to a collaborative team effort Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures: Merchant 1st Innovation Talent The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us!
Gurgaon
INR Not disclosed
Remote
Part Time
About us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. You’ll spend time on the following: Manage a small team of IT Ops/support professionals IT Asset and Software license Inventory Management. Proven capability of Supporting Remote Staff spread across multiple regions over dedicated remote assistance tool. Co-ordinate with and support external Vendor in terms of adhering warranty of faulty machines. Sound knowledge on MacOS environment. Manage Installation, upgrades and configuration of hardware and software used in organization setup. Adherence to weekly, monthly and quarterly audit activities run by IT Ops department such us inventory health check, system security checks etc. Knowledge on any MDM solution which supports all operating system is must. Knowledge on Jira Ticket System platform. Result-driven, customer-focused and accountability minded Ability to work in fast paced environment with competing and shifting priorities. Good communication skill with sound knowledge of email writing. SOP document writing skills if asked. Our Core Value Cultures: Merchant 1st Innovation Talent
Gurgaon
INR 4.0 - 6.0 Lacs P.A.
On-site
Part Time
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Summary: The Data engineering manager will be responsible for handling a team of data engineers and closely working with product managers, data scientists, https://www.spec-india.com/services/business-intelligence-services, and SDEs to design and launch data-driven strategies across the organization. He will also be responsible for designing overall data architecture that drives insights . You’ll spend time on the following : Lead a team of data engineers and guide them with the best data strategies in line with data needs. Identifying, designing, and implementing process improvements that include building/re-engineering data models, data architectures, pipelines, and data applications Continuously look for data optimization processes and oversee data management, governance, security, and analysis Hire the best talent, identify the potential of each team member and offer technical guidance, leadership, and advice on planning, designing, and implementing data solutions Manage data delivery through high-performing dashboards, visualizations, and reports Ensure data quality and security across every product vertical and related areas Design, create and launch new data models and pipelines as per needs Act as a project manager for data projects, mentor and grow the team by hiring skilled data engineers Work towards achieving high performance, operational excellence, accuracy, and reliability of the overall system Mentor and grow data warehouse, data modeling, and data visualization team to correctly establish a data-driven culture Utilize tools and technologies to create data architecture that supports new data initiatives and is useful in next-gen products Ensure test-driven products/pipelines that are easily maintainable and reusable Design and build an infrastructure for extraction, transformation, and loading of data from a wide range of data sources Overall build and maintain data foundations that include tools, infrastructure, and pipelines that help the marketing and sales team Increase automation and build analytic solutions at scale to serve the business requirements We’re Excited About You If You Have: Bachelor’s/Master’s degree in Computer Science, Mathematics or any alternative computer programming training At least 7 years of experience working in Data Engineering field Experience managing engineers and guiding a team of engineers through project planning, execution, and quality control stages. Strong project management and organizational skills and the ability to work independently in a fast-paced, quickly changing environment. Ability to keep up with several projects at once and understand the impact of projects within a larger system. Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL), as well as working familiarity with a variety of databases. Experience building data pipelines, architectures, and data sets from raw, loosely structured data. Experience building processes supporting data transformation, data structures, metadata, dependency, and workload management. Experience supporting and working with cross-functional teams in a dynamic environment. Experience with relational SQL databases, including Postgres and MySQL. Experience with object-oriented design in Python Experience with data pipeline and workflow management tools Experience with AWS cloud services: EC2, RDS, Redshift, Glue, S3 Both verbal and written communication skills Efficiency in handling technical issues expertly, producing new design ideas and substitutions where required Appreciate and add to a collaborative team effort Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures: Merchant 1st Innovation Talent The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us!
Bengaluru, Karnataka
None Not disclosed
On-site
Not specified
Who We Are as a Company: GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace Job Description - We are seeking a diligent and detail-oriented Payments Operations Associate to join our team. The role is critical in ensuring the seamless execution of payment processes, managing operational issues, and providing support to internal and external stakeholders. The ideal candidate will have a strong analytical mindset, be proactive in identifying process improvements, and demonstrate a high level of accuracy in managing payment transactions. What You’ll do Transaction Monitoring & Processing - Oversee daily payment transactions to ensure accurate and timely processing. Monitor payment workflows, addressing any discrepancies and working closely with technical teams to resolve issues. Issue Resolution - Act as the first point of contact for payment-related inquiries from internal teams, merchants, and customers. Investigate and resolve transaction issues, including failed payments, chargebacks, and fraud alerts. Process Improvement - Identify and implement process improvements to enhance operational efficiency and minimize errors. Assist in documenting SOPs and best practices for payment processing and issue management. Reporting & Analysis - Generate regular reports on key performance metrics, including transaction success rates. Analyze payment data to identify trends, potential risks, and areas for improvement. Monitor payment gateway performance and success rates to ensure optimal transaction efficiency and proactively identify issues. Compliance & Risk Management - Ensure all payment processes adhere to regulatory requirements, company policies, and industry standards. Assist in the implementation of risk mitigation measures related to payment operations. Customer and Merchant Support - Provide high-quality support to merchants and customers regarding payment issues, guiding them on procedures and resolving queries. Facilitate onboarding processes for new merchants, ensuring all payment requirements and compliance standards are met Adhoc Calling Task involves reaching out to customers and merchants as needed, providing guidance and support to help them complete specific tasks smoothly and efficiently What You’ll need: Bachelor’s degree in Finance, Business Administration, or a related field. 1-3 years of experience in payment operations, financial services, or a similar role. Strong analytical skills and attention to detail. Familiarity with payment gateways, transaction monitoring, and reconciliation processes. Proficiency in Excel, data analysis, and reporting tools. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Ability to manage multiple tasks in a fast-paced environment and adapt to changing priorities. Exposure to E-commerce industry is an added advantage Some Important Traits – We look out for a Person in this role Independent, resourceful, analytical, and able to solve problems effectively Ability to be flexible, agile, and thrive in chaos Excellent oral and written communication skills Our Core Value Cultures: Merchant 1st Innovation Talent The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us!
haryana
INR Not disclosed
On-site
Full Time
As an e-commerce enablement company, GoKwik was founded in 2020 with the mission to democratize the shopping experience and increase GMV realization for e-commerce businesses. Backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels, GoKwik focuses on resolving critical e-commerce challenges such as boosting conversion rates and reducing RTO for partners. Leveraging AI/ML technologies, GoKwik aims to address issues like RTO to enhance CoD conversion rates. The company's 1-click Kwik checkout solution is designed to improve checkout conversion rates, leading to higher GMV realization and reduced marketing CAC. The team at GoKwik is dedicated to building a unique platform that currently has zero direct competition in India. To support this innovative venture, we are seeking individuals who are passionate about delivering exceptional software solutions and exhibit a strong sense of ownership. The ideal candidate should possess good proficiency in Java, with a focus on extensive automation testing using Selenium. With 3-5 years of experience working in a dynamic team of QA and SDET professionals, the candidate should demonstrate strong proficiency in testing APIs, Reusable UI Components, and Component Assertions. Knowledge of TDD framework, TestNG, Page Object Model, Maven using Java programming, as well as a good understanding of API automation tools like RestAssured and Postman, are essential for this role. At GoKwik, our core values revolve around putting the merchant first, nurturing talent, and fostering innovation. If you are enthusiastic about tackling challenging problems at scale and making a significant impact in an entrepreneurial environment, we invite you to be a part of our team and contribute to our remarkable growth journey.,
Gurugram, Haryana
None Not disclosed
On-site
Not specified
About us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. Job Title: Associate - Customer Success Location: Bengaluru, Gurugram About the Role: We are looking for a proactive and tech-savvy Customer Success profile who can confidently interact with brands, support post-onboarding merchant integration, and ensure a seamless experience across product, technical, and policy-related touchpoints. This role serves as a bridge between merchants and internal teams (especially product and tech), ensuring smooth onboarding, continuous support, and relationship management after the Shopify store goes live. Key Responsibilities: Act as the primary point of contact for merchants after onboarding. Handle queries related to Shopify dashboard , policies, technical changes, and overall platform navigation. Provide integration support , especially around 1 month after go-live. Liaise with product and tech teams to communicate merchant feedback and resolve issues. Assist merchants in understanding Shopify workflows, RP (Return Policies or related modules), APIs , and other tech processes. Build and nurture strong relationships with merchant partners. Stay up to date with policy changes and platform updates to proactively support merchants. Requirements: Strong communication skills in English and Hindi . Comfortable speaking with brands and merchants at all levels. Willingness to work beyond standard hours and support over weekends if needed. Basic technical understanding of Shopify, Java, APIs, and dashboard functionalities. Prior experience in customer success, support, or Shopify integrations is a plus. Our Core Value Cultures: Merchant 1st Innovation Talent
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.