Job
Description
Managing clients and their respective projects in custom research team in matters of market research based on experience in one or more sectors Reporting to Senior Manager / Director, you will be responsible for the successful execution of customized Quantitative studies, including project costing, questionnaire design, project management and execution, analysis and report writing. Client Management Managing clients and their respective projects from beginning to end, including making actionable recommendations to support key business objectives Consistently exceeding client expectations from project inception through completion Project Management Successfully manage multiple projects simultaneously, all in different design/analysis stages Proactively anticipating, troubleshooting, overcoming, and/or escalating challenges to your project lead in a timely manner . Coordinating project task activities between your project team and internal support/operations team(s) Consulting (Questionnaire Design, Analysis, Reporting & Writing) Assist in the development of strong and captivating proposals to meet client needs, based on short research briefs and/or elaborate RFPs; including assisting with costing structure, methodological design, analytical framework, etc. Designing questionnaires to meet the specific or unique client objectives Synthesis and communication of both primary and secondary research findings into actionable insightsaccording to the client’s objectives Full reporting and analysis (via PowerPoint): Interpreting and analysing multivariate data, drawing insightful conclusions and providing recommendations, where applicable. To manage all project related communication with the client including regular project updates, field work scheduling, updates on/ enabling the client to understand the research instruments, communicating concerns/ issues faced at any stage of the research project To support and if require conduct stand-up presentations for the client. To participate in client and internal meetings and discussions in a manner which is relevant and contributory Business Management To manage project financials – pricing, budgeting and invoicing to meet financial objectives To manage project profitability in keeping with the budgets allocated To interact and collaborate with internal and external clients to identify cost effective solutions To identify process improvements to suppliers and team in a bid to better financial and process efficiencies To manage invoicing and timely payments from client; if required, expected to take necessary proactive and timely action to ensure regular follow-ups and an overall smooth payment process What we are looking for?  Proactive.  Strong customer service and interpersonal communication skills.  Ability to analyse and interpret data in a challenging and insightful manner.  Strong and articulate verbal and written communication skills.  Efficient time management, ability to multi-task and detail-oriented.  Displays maturity and creative problem-solving skills in handling crises.  Recommend improvements in work processes within area of responsibility.  Flexible approach to work, with the ability to meet deadlines  Good planning and organizational skills  Strong Client Focus and Proactiveness Skills: questionnaire design,research,client management,financial management,time management,interpersonal communication,data analysis,quantitative research,problem-solving,management,communication skills,reporting,organizational skills,report writing,project management,projects Show more Show less
