Responsibilities
Managing clients and their respective projects in custom research team in matters of market research based on experience in one or more sectorsReporting to Senior Manager / Director, you will be responsible for the successful execution of customized Quantitative studies, including project costing, questionnaire design, project management and execution, analysis and report writing.Client ManagementManaging clients and their respective projects from beginning to end, including making actionablerecommendations to support key business objectivesConsistently exceeding client expectations from project inception through completionProject ManagementSuccessfully manage multiple projects simultaneously, all in different design/analysis stagesProactively anticipating, troubleshooting, overcoming, and/or escalating challenges to your project lead in a timely mannerCoordinating project task activities between your project team and internal support/operations team(s)Consulting (Questionnaire Design, Analysis, Reporting & Writing)Assist in the development of strong and captivating proposals to meet client needs, based on shortresearch briefs and/or elaborate RFPs; including assisting with costing structure, methodological design, analytical framework, etc.Designing questionnaires to meet the specific or unique client objectivesSynthesis and communication of both primary and secondary research findings into actionable insights according to the client’s objectivesFull reporting and analysis (via PowerPoint): Interpreting and analysing multivariate data, drawinginsightful conclusions and providing recommendations, where applicable.To manage all project related communication with the client including regular project updates, field work scheduling, updates on/ enabling the client to understand the research instruments, communicating concerns/ issues faced at any stage of the research projectTo support and if require conduct stand-up presentations for the client.To participate in client and internal meetings and discussions in a manner which is relevant andcontributoryBusiness ManagementTo manage project financials – pricing, budgeting and invoicing to meet financial objectivesTo manage project profitability in keeping with the budgets allocatedTo interact and collaborate with internal and external clients to identify cost effective solutionsTo identify process improvements to suppliers and team in a bid to better financial and process efficienciesTo manage invoicing and timely payments from client; if required, expected to take necessary proactive andtimely action to ensure regular follow-ups and an overall smooth payment processWhat we are looking for?Proactive.Strong customer service and interpersonal communication skills.Ability to analyse and interpret data in a challenging and insightful manner.Strong and articulate verbal and written communication skills.Efficient time management, ability to multi-task and detail-oriented.Displays maturity and creative problem-solving skills in handling crises.Recommend improvements in work processes within area of responsibility.Flexible approach to work, with the ability to meet deadlinesGood planning and organizational skillsStrong Client Focus and ProactivenessPostgraduate or MBA from a well-known institute4-6 Years’ Experience In Primary Quantitative Consumer Insights Role
Working knowledge of research techniques and methodologies, statisticsProficient user of Microsoft PowerPoint, Word and ExcelVisualization SkillsSkills: research,management,quantitative
