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0.0 - 5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Quick Take: We are looking for a motivated and detail-oriented junior to mid-level Database Administrator (DBA) with experience or strong interest in PostgreSQL. This is an excellent opportunity for candidates early in their database career to work in a collaborative IT environment and gain exposure to real-world production systems. The role involves supporting the design, implementation, and maintenance of PostgreSQL databases while ensuring high availability, performance, and data integrity. The Work: Database Implementation and Support • Assist in the installation, configuration, and maintenance of PostgreSQL databases. • Collaborate with senior DBAs and developers to understand database structure and application needs. • Support the creation and management of database objects (schemas, tables, indexes, views, functions). • Assist in the assessment, planning, and execution of database migrations from Microsoft SQL Server to PostgreSQL. • Work with tools such as pgloader, or custom scripts to migrate schema, data, and logic. • Participate in identifying incompatibilities and rewriting T-SQL logic into PL/pgSQL High Availability & Disaster Recovery • Learn and assist with PostgreSQL replication (streaming, logical) and HA technologies. • Participate in PITR (Point-in-Time Recovery), base backup strategies, and recovery testing processes under guidance. Monitoring and Alerting • Utilize monitoring tools (e.g., pg_stat_activity, Prometheus, pgAdmin) to observe performance metrics and database health. • Raise alerts and work with senior team members to troubleshoot performance or availability issues. Capacity Planning • Track basic storage and performance trends. • Assist in gathering data for future capacity planning. Backup and Recovery Operations • Run and validate pg_basebackup, pg_dump, and pgBackRest backups. • Participate in periodic backup restore drills and understand RTO/RPO implications. Performance Tuning • Hands-on PostgreSQL query planning using EXPLAIN (ANALYZE) and auto_explain. • Assist in analyzing long-running queries and identifying missing indexes. Security and Access Control • Manage PostgreSQL roles and privileges with oversight. • Participate in periodic access reviews and implement role-based access controls (RBAC). Patching and Updates • Support patching and PostgreSQL version upgrades under supervision. • Track new PostgreSQL releases and understand feature deprecations. Incident Handling • Assist in troubleshooting database-related incidents. • Escalate complex incidents with detailed documentation. Automation and Scripting • Write basic Bash, SQL, or Python scripts to automate regular maintenance tasks (e.g., VACUUM, backups). • Contribute to automation of alerts and log parsing Documentation • Maintain up-to-date documentation for database configurations and procedures. • Contribute to standard operating procedures (SOPs). Team Collaboration • Work closely with developers, sysadmins, and support teams. • Take part in team meetings, planning sessions, and code reviews where applicable. The Must- Haves • Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: • 0 to 5 years of experience working with PostgreSQL. • For freshers, Internship or project-based exposure to database management is a plus. Required Skills: • Understanding of relational database concepts and pgSQL. • Exposure to POSTGRESQL installation & configuration, security, and basic tuning. • Problem-solving and analytical skills. Communication: • Strong verbal and written communication skills. • Ability to document processes and follow standard procedures. Good to have skills, but not mandatory: • Basic understanding of Microsoft SQL Server. • Basic understanding of Kubernetes, Helm, or container orchestration. • Knowledge of scripting languages like PowerShell or Bash. • Awareness of monitoring tools like Prometheus/Grafana or pgAdmin. Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/ Benefits At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop. Show more Show less

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Hello, Greetings from ZettaMine!! 📌 Job Title: Storage Administrator – L1 / L2 / L3 Location: Hyderabad / Navi Mumbai Employment Type: Full-Time – Direct Payroll Joining: Immediate Joiners Preferred 🔹 L1 Storage Administrator – JD Experience: 0–2 Years Role Type: Entry-Level / Monitoring & Basic Support Key Responsibilities: Monitor SAN/NAS environments and raise alerts as needed. Perform basic troubleshooting and escalate unresolved issues to L2/L3 teams. Assist with daily health checks of storage devices and backup systems. Log incidents and service requests in ticketing systems (e.g., ServiceNow). Provide support in executing standard operational procedures. Skills: Basic understanding of storage systems (NetApp, Dell EMC, HPE). Familiarity with ITSM tools and ticketing workflows. Good communication and willingness to learn. Flexible with 24/7 rotational shifts. 🔹 L2 Storage Administrator – JD Experience: 2–5 Years Role Type: Mid-Level / Hands-on Operations & Troubleshooting Key Responsibilities: Perform storage provisioning, zoning, masking, and replication tasks. Manage backup and restore operations using tools like Veritas, Commvault, or NetBackup. Conduct performance tuning and space management. Troubleshoot moderately complex storage-related issues. Work with L1 team to guide and resolve tickets, and escalate to L3 when needed. Create and maintain storage documentation. Skills: Hands-on experience with SAN/NAS storage (NetApp, EMC, IBM, HPE). Good understanding of Fibre Channel, iSCSI, RAID, LUN management. Experience with backup software and snapshot technologies. Basic scripting (PowerShell, Shell, etc.) is a plus. Strong understanding of ITIL practices. 🔹 L3 Storage Administrator – JD Experience: 5+ Years Role Type: Expert / Design, Escalation & Strategy Key Responsibilities: Design and implement enterprise-grade storage solutions. Perform root cause analysis on complex incidents and provide permanent fixes. Lead capacity planning and performance optimization efforts. Work with cross-functional teams to support business continuity (DR/BCP). Oversee firmware updates, storage migrations, and automation initiatives. Mentor L1/L2 teams and develop knowledge base articles. Skills: Deep expertise in multiple storage platforms (e.g., Dell EMC VMAX/Unity, NetApp ONTAP, IBM, Hitachi). Experience in automation (Python, PowerShell) and orchestration tools. Knowledge of storage integration with virtualization platforms (VMware, Hyper-V). Strong project management and documentation skills. Excellent troubleshooting and client interaction skills Interested candidates can reach on md.afreen@zettamine.com Thanks & Regards Afreen Show more Show less

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Our technology services client is seeking multiple Windows AD Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Windows Active Directory Admin Experience: 4-6 Years Key Skills: FSMO Roles, Group Policy, AD Replication, Domain Controller, L2/L3 Troubleshooting Location: Hyderabad Notice Period: Immediate to 30 Days Job Description: 4+ years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles. Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone. Soft Skills Leadership - handle technically challenging and politically sensitive customer situations Strong communications skills – Excellent spoken and written English communication. Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable Demonstrable troubleshooting skills Cross-team collaboration Active Directory: Distributed File System (DFS) maintenance and design Active Directory Federation Services (ADFS) infrastructure management Directory integration with Microsoft Azure via Azure A.D. Multi-forest management within the Active Directory as well as dealing with one-way and two way trust relationships and ADFS Active Directory re-structuring and object migration Group Policy design, management and troubleshooting Active Directory replication topologies including Site, Site-Links, and Bridgehead Servers DNS Server management including DNS zone migration, design, and configuration DHCP Server management and IP address management. AD replication,Site- Link Sites & services , Account lockout, DFS Management, Group policy, Windows Time Kerberos GPO AD replication Powershell Active Directory Federation Service (ADFS) If you are interested, Kindly share the updated resume to madhuri.p@s3staff.com Show more Show less

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Analyst – MySQL Database Administration Job Description: · Install, configure, maintain, and database systems, schema, tables, indexes, procedures, and permissions. · Create backup / recovery of databases for MySQL . · Ensure SQL Transactional Replication (Create / monitor / resolve) is occurring successfully. · Conduct regular performance tuning, indexing, and normalization of database systems . · Develop and test SQL scripts for task automation and reporting. · Install/Migrate/Administrate MySQL to MariaDB. · Ensure server downtime resulting from maintenance and improvements are limited to non-production hours whenever possible. · Db patching and db. upgrade/migrate. Resource monitoring and requirement analysis. Position Requirements: · Bachelor’s degree in information technology, Computer Science or other related discipline a plus. · Minimum of 5 years of experience in database administration, specifically in MySQL alone. · Must have knowledge on MySQL Installation and Replication · Thorough training and demonstrated analytical and technical skills in installing, configuring, integrating and administering MySQL within the Linux / LAMP stack. · Experience including, but not limited to, MySQL, MariaDB, Linux RedHat, Apache, and PHP or other scripting languages. · Hands-on experience supporting Highly Available (HA) database environments with solutions such as clustering. This should include supporting a (3) node MySQL cluster. · Excellent written and verbal communication skills. · Ability to work as a team member in a fast-paced environment. · Ability to manage and communicate project tasks, status, and deadlines. · Looking only for immediate joiner. · Candidate should be within Pune location. · Should be ready to do work from office and US Shift. Additional Qualifications: · Experienced in working within a multi-tiered architecture environment, supporting B2B and/or hosting operations. · Experience with open-source software, including LAMP software bundle. · Working knowledge in NoSQL/MongoDB Show more Show less

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5.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job description: Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1.Continuous Integration, Deployment & Monitoring of Software100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan2.Quality & CSATOn-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation3.MIS & Reporting100% on time MIS & report generation Mandatory Skills: Ab Initio . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Title: Hitachi Storage Resident Engineer (L2/L3) Location: Mumbai & Delhi Job Type: Full-Time Experience: 5+ Years Job Summary: We are seeking a highly experienced and knowledgeable Hitachi Storage SME to manage, design, support, and optimize enterprise storage environments & migration projects leveraging Hitachi storage technologies. The ideal candidate will possess deep expertise in Hitachi Virtual Storage Platform (VSP), Hitachi Ops Center Suite, replication technologies, and storage performance tuning. Key Responsibilities: Storage Infrastructure Design & Architecture: Lead the design, deployment, and optimization of enterprise storage environments, including SAN, storage solutions. Architect and implement large-scale storage solutions that meet the organization’s data management, performance, and business continuity needs. Plan and implement storage upgrades, migrations, and new system deployments. Advanced Troubleshooting & Incident Management: Act as the final escalation point for complex storage issues, performing deep-dive troubleshooting and issue resolution. Work with vendors and cross-functional teams to resolve critical storage-related incidents, including those impacting data availability, performance, and security. Ensure that root cause analysis (RCA) is conducted for major incidents, and take corrective actions to prevent recurrence. Capacity & Performance Optimization: Analyze storage performance metrics and apply optimization techniques to ensure optimal system performance and capacity planning. Forecast future storage needs and recommend proactive measures for scaling storage solutions based on trends and business requirements. Ensure storage environments meet SLAs (Service Level Agreements) for availability, performance, and recovery. Data Protection & Disaster Recovery: Design and implement enterprise-level disaster recovery strategies, ensuring systems can be restored quickly and efficiently in case of failure. Oversee data replication, backup, and restore operations across complex storage environments. Regularly test recovery procedures to ensure that RTO (Recovery Time Objective) and RPO (Recovery Point Objective) requirements are met. Security & Compliance: Ensure that storage systems adhere to security policies, including data encryption, access controls, and other security measures. Ensure compliance with industry regulations and internal security policies, performing audits and vulnerability assessments where necessary. Vendor Management & Relationship: Liaise with storage hardware and software vendors to resolve complex issues, ensure timely patching, and optimize vendor-supported systems. Evaluate and recommend new storage technologies, products, and tools to enhance the overall infrastructure. Documentation & Knowledge Management: Maintain detailed documentation of storage system architectures, configurations, performance metrics, and troubleshooting steps. Share knowledge with junior team members and provide training on best practices for storage administration. Collaboration & Leadership: Lead cross-functional teams on major storage-related projects, such as migrations, capacity planning, or system upgrades. Work closely with network, server, and cloud teams to ensure seamless integration between storage and other infrastructure components. Provide mentorship to L2 administrators, ensuring their professional growth and knowledge. Required Skills & Qualifications: 5+ years of experience in enterprise storage administration with at least 3+ years in Hitachi VSP storage systems. Strong hands-on expertise with Hitachi Ops Center Suite, Hitachi Device Manager, and replication solutions (TrueCopy, ShadowImage, etc.). Experience with SAN fabric management (Brocade preferred), multipathing, and host connectivity. Proficiency in scripting (PowerShell, Python, or shell scripting) for automation of storage tasks. Solid understanding of storage performance tuning and troubleshooting techniques. Experience with integration into VMware, Windows, UNIX/Linux platforms. ITIL foundation or experience working in ITIL-aligned environments preferred. Hitachi Certified Professional or equivalent certifications are a plus. Soft Skills: Excellent communication and documentation skills Strong analytical and problem-solving capabilities Ability to work independently and as part of a global team If you're a passionate Hitachi Storage SME looking to take your skills to the next level in a dynamic and growing organization, we would love to hear from you! Send in your latest updated resume to jobs@steadfastitconsulting.in Please do submit all your details on https://zfrmz.in/DTKV9h3tIgNEUd6iwiH3 Show more Show less

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13.0 years

0 Lacs

Mohali district, India

On-site

About Company: Finvasia is a multi-disciplinary, multinational organization that owns and operates over a dozen brands across financial services, technology, real estate & healthcare verticals. From the last 13 years of our history, Finvasia has managed funds for some of the notable hedge funds of The Wall Street, launched the first and only commission-free ecosystem for listed and Fee based financial products in India, provided technology to some of the notable listed and unlisted financial services entities across the globe, launched medically proven diabetes reversal program and engaged scientist from various specialized fields to build nano and micro medical devices that can monitor and assist in various body functions. From the last 13 years, we have catered to a few million clients in over 180 countries directly or via one of our subsidiaries. The notable brands owned by Finvasia are Fxview, Shoonya, Zulutrade, AAAfx, ACT Trader, CapitalWallet, Gini Health, bodyLoop, StackFlow, Finvasia estates, and portfolios.com Our team comprises over 350 employees that work in our offices across India, UK, Greece, Cyprus, Canada, Mauritius and USA. DATABASE ADMINISTRATOR We are seeking a highly skilled Database Administrator to join our growing team. The successful candidate will be responsible for the integrity, performance, and security of our databases. They will also be involved in the planning and development of the database as well as troubleshooting any issues on behalf of the users. Key Responsibilities: Administer, maintain, develop, and implement policies and procedures for ensuring the security and integrity of the company database. Monitor and optimize system performance using index tuning, disk optimization, and other methods. Implement data models, database designs, data access, and table maintenance codes. Resolve database performance and capacity issues, and replication and other distributed data issues. Plan and coordinate data migrations between systems. Develop, implement, and maintain change control and testing processes for modifications to databases. Management and maintenance of backups and recovery procedures. Install and test upgrades and patches. Implement and maintain database security. Develop database scripts for the purpose of automation. Troubleshoot and correct database issues and ensure database recovery. Design and implement disaster recovery plans. Manage data warehousing plans and business intelligence initiatives. Handle the deployment, maintenance, and support of current and future database systems in cloud environments. Requirements: In-depth knowledge of specific DBMS such as Oracle, Microsoft SQL Server, MySQL, PostgreSQL, or MongoDB. Proficiency in database design and modeling. Expertise in SQL and query optimization. Experience with backup and recovery strategies. Proficiency in performance monitoring and tuning. Understanding of high availability solutions and replication. Expertise in database security and user management. Experience in database migration and upgrades. Proficiency in scripting languages like PowerShell, Python, or Bash. Excellent problem-solving and troubleshooting abilities. Understanding of disaster recovery planning and implementation. Experience with data warehousing and business intelligence tools. Familiarity with cloud-based database services such as Amazon RDS, Azure SQL Database, or Google Cloud SQL. Education and Experience : Bachelor's degree in computer science or a related field. At least 5 years of experience in database administration, information technology, database architecture, or a related field. Immediate Joiner is preffered. Show more Show less

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6.0 years

0 Lacs

Sanganer, Rajasthan, India

On-site

Unlock yourself. Take your career to the next level. At Atrium, we live and deliver at the intersection of industry strategy, intelligent platforms, and data science — empowering our customers to maximize the power of their data to solve their most complex challenges. We have a unique understanding of the role data plays in the world today and serve as market leaders in intelligent solutions. Our data-driven, industry-specific approach to business transformation for our customers places us uniquely in the market. Who are you? You are smart, collaborative, and take ownership to get things done. You love to learn and are intellectually curious in business and technology tools, platforms, and languages. You are energized by solving complex problems and bored when you don’t have something to do. You love working in teams and are passionate about pulling your weight to make sure the team succeeds. What will you be doing at Atrium? In this role, you will join the best and brightest in the industry to skillfully push the boundaries of what’s possible. You will work with customers to make smarter decisions through innovative problem-solving using data engineering, Analytics, and systems of intelligence. You will partner to advise, implement, and optimize solutions through industry expertise, leading cloud platforms, and data engineering. As a Snowflake Data Engineering Lead , you will be responsible for expanding and optimizing the data and data pipeline architecture, as well as optimizing data flow and collection for cross-functional teams. You will support the software developers, database architects, data analysts, and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. In This Role, You Will Lead the design and architecture of end-to-end data warehousing and data lake solutions, focusing on the Snowflake platform, incorporating best practices for scalability, performance, security, and cost optimization Assemble large, complex data sets that meet functional / non-functional business requirements Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. Lead and mentor both onshore and offshore development teams, creating a collaborative environment Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, DBT, Python, AWS, and Big Data tools Development of ELT processes to ensure timely delivery of required data for customers Implementation of Data Quality measures to ensure accuracy, consistency, and integrity of data Design, implement, and maintain data models that can support the organization's data storage and analysis needs Deliver technical and functional specifications to support data governance and knowledge sharing In This Role, You Will Have Bachelor's degree in Computer Science, Software Engineering, or equivalent combination of relevant work experience and education 6+ years of experience delivering consulting services to medium and large enterprises. Implementations must have included a combination of the following experiences: Data Warehousing or Big Data consulting for mid-to-large-sized organizations 3+ years of experience specifically with Snowflake, demonstrating deep expertise in its core features and advanced capabilities Strong analytical skills with a thorough understanding of how to interpret customer business needs and translate those into a data architecture SnowPro Core certification is highly desired Hands-on experience with Python (Pandas, Dataframes, Functions) Strong proficiency in SQL (Stored Procedures, functions), including debugging, performance optimization, and database design Strong Experience with Apache Airflow and API integrations Solid experience in any one of the ETL/ELT tools (DBT, Coalesce, Wherescape, Mulesoft, Matillion, Talend, Informatica, SAP BODS, DataStage, Dell Boomi, etc.) Nice to have: Experience in Docker, DBT, data replication tools (SLT, Fivetran, Airbyte, HVR, Qlik, etc), Shell Scripting, Linux commands, AWS S3, or Big data technologies Strong project management, problem-solving, and troubleshooting skills with the ability to exercise mature judgment Enthusiastic, professional, and confident team player with a strong focus on customer success who can present effectively even under adverse conditions Strong presentation and communication skills Next Steps Our recruitment process is highly personalized. Some candidates complete the hiring process in one week, others may take longer, as it’s important we find the right position for you. It's all about timing and can be a journey as we continue to learn about one another. We want to get to know you and encourage you to be selective - after all, deciding to join a company is a big decision! At Atrium, we believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are an equal opportunity employe,r and all qualified applicants will receive consideration for employment. Show more Show less

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title: L1 Storage Administrator Location: Hyderabad / Navi Mumbai Experience: 1–2 Years Employment Type: Full-time Job Summary: We are looking for an enthusiastic and detail-oriented L1 Storage Administrator to provide first-level support for storage infrastructure. The ideal candidate will assist in monitoring, basic troubleshooting, and operational tasks for enterprise storage systems. Key Responsibilities: Monitor storage devices and alerts through tools and dashboards. Perform basic health checks and log reviews for SAN/NAS environments. Coordinate with L2/L3 teams for incident escalation. Maintain asset inventory, storage usage reports, and documentation. Support routine tasks like tape management, backup monitoring, and scheduled maintenance. Requirements: Basic understanding of storage systems (NetApp, EMC, HPE, etc.). Familiarity with backup software (Commvault, Veritas, etc.). Knowledge of ITIL processes (incident, change, and problem management). Willingness to work in shifts and on-call rotations. Job Title: L2 Storage Administrator Location: Hyderabad / Navi Mumbai Experience: 3–5 Years Employment Type: Full-time Job Summary: We are seeking a skilled L2 Storage Administrator responsible for the day-to-day operations, configuration, and troubleshooting of enterprise storage systems. Key Responsibilities: Perform provisioning and de-provisioning of SAN/NAS storage. Troubleshoot medium-complexity storage and backup issues. Execute and validate backup/restore tasks and replication jobs. Work closely with server, network, and application teams to resolve performance issues. Implement data migration, upgrades, and firmware updates under L3 guidance. Requirements: Experience with enterprise storage platforms (NetApp, Dell EMC, HPE 3PAR/Primera). Hands-on experience with backup and recovery solutions (e.g., Commvault, Veeam). Basic scripting knowledge (PowerShell, Bash) is a plus. Strong knowledge of zoning, LUN masking, and volume management. Ability to create detailed documentation and reports. Job Title: L3 Storage Administrator Location: Hyderabad / Navi Mumbai Experience: 6–10+ Years Employment Type: Full-time Job Summary: We are hiring a highly experienced L3 Storage Administrator to design, manage, and troubleshoot complex storage infrastructures. You will serve as the highest level of technical escalation and work on capacity planning, architecture, and performance optimization. Key Responsibilities: Lead the architecture and implementation of storage solutions. Perform root cause analysis and provide permanent resolutions for critical incidents. Design and implement DR/BCP strategies and data lifecycle management. Collaborate with vendors for escalations, patches, and feature enhancements. Evaluate and recommend new storage technologies and tools. Mentor L1/L2 admins and contribute to SOP development. Requirements: Deep expertise in enterprise storage (EMC VMAX, NetApp AFF, HPE 3PAR, Pure Storage). Strong knowledge of SAN fabric (Brocade/Cisco), multipathing, and zoning. Proficient in backup/recovery and disaster recovery technologies. Scripting and automation (PowerShell, Python) experience preferred. IT certifications (e.g., NetApp NCDA, EMC Proven, SNIA, Veeam) highly preferred. How to Apply: 📧 Send your updated resume to: latha.a@zettamine.com Please include the following in your email: Full Name Contact Number Total Experience Relevant Experience Current CTC Expected CTC Notice Period #storageadmin #L1 #L2 #L3 #storage Show more Show less

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3.0 years

0 Lacs

Bhopal, Madhya Pradesh, India

On-site

Key Skills : PostgreSQL, Pl/SQL Education Qualification : Any Graduate Minimum Years of Experience : 3+ Years Type of Employment : Permanent Job Description : Our dynamic and growing company is actively seeking an experienced PostgreSQL Database Developer to join our team. As a PostgreSQL Database Developer, you will play a crucial role in designing, implementing, and maintaining our database systems. The ideal candidate should have a strong background in database development, performance optimization, and data modeling. Job Responsibilities Responsible to design, implement, and maintain database schemas in PostgreSQL and perform data modeling to ensure efficiency, reliability, and scalability. Responsible to optimize and tuneSQL queries for improved performance , and also identify and resolve performance bottlenecks in database systems. Responsible to manage data migration and integration processes between different systems and ensure data consistency and integrity during the migration process. Responsible to develop and maintain stored procedures, functions, and triggers to support application requirements and Implement business logic within the database layer. Responsible to Implement and maintain database security policies and manage user roles, permissions, and access control within the database. Responsible to implement and oversee database backup and recovery processes and also ensure data availability and reliability. Responsible to collaborate with cross-functional teams, including application developers, system administrators, and business analysts, to understand database requirements. Responsible to create and maintain documentation related to database design, processes, and best : Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience as a Database Developer with a focus on PostgreSQL. In-depthknowledge of database design principles, normalization, and data modeling. Strong proficiency in writing and optimizing SQL queries. Experience with performance tuning and query optimization techniques. Familiarity with database security best practices and access control. Hands-on experience with data migration, integration, and ETL processes. Proficiency in scripting languages (e.g., Python, Bash) for automation tasks. Knowledge of backup and recovery processes. Excellent communication and collaboration skills. Ability to work independently and as part of a Skills : Experience with PostgreSQL replication and clustering. Familiarity with NoSQL databases. Knowledge of cloud database solutions (e.g., AWS RDS, Azure Database for PostgreSQL). Understanding of DevOps practices and tools (ref:hirist.tech) Show more Show less

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2.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

Remote

Job Summary We are hiring a Support Engineer with over 2 years of experience in handling healthcare applications and customer support. The candidate will work onsite at the client location five days a week and remotely on Saturdays. This role requires excellent communication, ticket handling skills, and the ability to coordinate with internal teams to resolve customer issues. Key Responsibilities Act as the first point of contact for clients in addressing and resolving issues related to our healthcare software products. Handle customer tickets end-to-end, from logging to resolution, ensuring timely updates and closure. Understand and gather client requirements, application issues, and service requests. Coordinate with internal L3 support, development, and R&D teams to escalate and resolve complex issues. Provide prompt front-end issue resolution and educate end-users on product usage. Clarify client doubts via calls and emails and build strong customer relationships. Understand internal workflow updates and effectively communicate them to clients. Translate user requirements clearly to internal teams and ensure alignment. Replicate live issues in the UAT (testing) environment to aid troubleshooting. Conduct regular lab visits and provide hands-on application support. Attend OPS calls on Monday, Wednesday, and Friday to review client support matters. Ensure 6-day working commitment : Onsite (Mon-Fri) and Remote (Sat). Required Skills & Qualifications Minimum 2 years of experience in a customer support or implementation role, preferably in the healthcare domain. Strong understanding of healthcare IT systems (LIMS, HIS, EMR). Excellent communication skills - both verbal and written. Familiarity with ticketing systems and support workflows. Analytical and problem-solving skills for incident replication and resolution. Willingness to work 6 days a week and be present at the client site 5 days a week. Self-motivated and able to work independently in a fast-paced environment. (ref:hirist.tech) Show more Show less

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3.0 - 4.0 years

0 Lacs

Delhi, India

On-site

Role : Snapmint DevOps team is looking for a DevOps Engineer Snapmint DevOps team is looking for a DevOps Engineer with a passion for working on cutting-edge technology and who thrives on the challenge of building something new that will operate at massive scale. We are looking for a DevOps Engineer with 3-4 years of hands-on experience in managing modern cloud infrastructure and CI/CD pipelines. The ideal candidate should be well-versed with Kubernetes, cloud services (AWS/GCP), observability tools like Grafana, Loki, Fluentd, and have strong Linux and scripting, and automation skills. You will be completely building and owning one of the areas of DevOps - CI/CD, Scaling microservices and distributed applications using containers and Kubernetes or related technologies, db clusters, Data Lake platform, Centralized logging & monitoring, and security. Responsibilities Manage and maintain Kubernetes clusters (EKS/GKE) using Karpenter and self-managed node groups. Handle deployments and scaling for multi-language applications (React/sNode.js, Django, Ruby on Rails). Design and maintain CI/CD pipelines using Jenkins and GitHub Actions. Automate deployment workflows and manage environment configurations. Set up and manage monitoring and alerting using Grafana, CloudWatch, and Prometheus. Implement log aggregation using Fluentd, Loki, and Elasticsearch. Configure and maintain Sentry for error tracking and OpenTelemetry for distributed tracing. Manage NGINX ingress controllers, CoreDNS custom configurations, and Cloudflare WAF/CDN. Maintain secure networking across VPCs, NAT Gateways, and subnets in AWS. Work with RDS (MySQL/PostgreSQL), including replication, backups, and read-replica optimization for analytics. Support analytics platforms like Redash, Metabase, and Jupyter with backend reliability. Write scripts in Bash, Python, or Go for automation and infrastructure maintenance tasks. Use Docker extensively for containerization and local development environments. Requirements 3 to 7 years of hands-on experience in a DevOps/Site Reliability role. Strong knowledge of Linux, Kubernetes, Docker, and Helm. Proficiency with CI/CD tools (e. g., Jenkins, GitHub Actions). Experience with observability stack: Grafana, Loki, Fluentd, Prometheus, and Sentry. Good understanding of networking fundamentals (DNS, Load Balancing, Firewalls). Working knowledge of at least one public cloud (AWS or GCP). Familiarity with monitoring distributed applications and log management. Basic understanding of application deployment (Node.js, PHP, Django, Ruby on Rails). Good understanding of Terraform. Good understanding of Networking Layers. (ref:hirist.tech) Show more Show less

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12.0 years

0 Lacs

Vadodara, Gujarat, India

On-site

Job Description We are seeking a Senior DBA to join our Data Platform Engineering team. The DBA will be responsible for the data platform environment including overseeing the development and maintenance of the databases, assessment, optimization for new as well as existing implementations. In this role, he/she will work with architecture, application development and operations to help achieve a state-of-the-art data platform that meets current and future business objectives. The ideal candidate has deep database administration experience and seeks to design/model highly performant databases and queries. Above all other factors, the successful candidate is smart, driven, and wants to be part of a culture of innovation and creativity as we develop and define our unique market. Problems You Will Solve Data Infrastructure upkeep ensuring 99.99% availability. Create new database clusters and be responsible for HA/DR Solutions using AlwaysON, Replication, Log shipping, etc. for business continuity and data growth. Liaise on installation, configuration & maintenance of SQL Server instances in a shared enterprise organization. Responsible for promoting application related objects/code (releases) and implement CI/CD for Database stack. Create and manage database schema objects including tables, indexes, views, stored procedures, and triggers. Administer security user accounts & database roles, schema, data encryption, etc. Support application developers and BI/BizOps/Data-science teams with database architecture, query optimization, data loads etc. Troubleshoot performance issues and suggest/implement optimizations. Work with and educate our dev team to make good schema design choices and optimize queries. Automate recurring DBA tasks. Be part of data platform engineering team on-call rotation. Monitor database environment for high availability and disaster recovery, and proactively identify and solve issues. Document, develop and enforce standards for best database practices. Create backups and maintain recovery policies and procedures. Establish and maintain database security structures, encryption, and SOX compliance procedures. Perform database tuning, coordinate application releases, and troubleshoot database issues including slowness and latencies. Automation scripts using Bash/Python/PowerShell/Git for managing database infrastructure. Understand the different wait types and reasons for query suspension and improve performance for application. About You BS or MS degree in Computer Science or Equivalent experience. 12+ years DBA experience in developing, maintaining, and administering MS SQL Server 2017 and above. Experience setting up SQL server on premises a plus. Experience with SQL Server 2014-2019. Experience managing high volume, high concurrency environments and multi-TB OLTP databases. Expert level SQL skills. Experience coding and maintaining complicated SSIS Packages. Penchant for automation with PowerShell, Python or other data scripting languages a strong plus. Experience with other databases, including Postgres, MongoDB, Apache Cassandra, or Apache Hive is also a strong plus. Proven analytical and problem solving skills. A curious, self-motivated, resourceful, critical-thinker. Strong oral and written communication skills. Capable of meeting deadlines in a fast-paced, dynamic, environment. Trouble shooting, performance monitoring and tuning skills is a must. (ref:hirist.tech) Show more Show less

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8.0 - 12.0 years

0 Lacs

Vadodara, Gujarat, India

On-site

About Us Navaera Worldwide is a global, full-service firm that specializes in advanced knowledge management products and services designed to help Financial organizations improve operational efficiency, Manage Risk, Detect Fraud and gain competitive advantage. The privately held company has diverse clients around the world including major corporations in the financial services industry. As a brand, Navaera Worldwide provides complex business products and solutions to small and large organizations through Navaera Global Services. Navaera Worldwide has offices located in three continents with global headquarter based in New York. Other offices are in Toronto, Canada & Baroda, India. Job Title : Senior SQL Server Database Administrator. Experience Range : 8 12 Years. We are seeking a Senior SQL Server Database Administrator to join our Data Platform Engineering team. The DBA will be responsible for the data platform environment including overseeing the development and maintenance of the databases, assessment, optimization for new as well as existing implementations. In this role, he/she will work with architecture, application development and operations to help achieve a state-of-the-art data platform that meets current and future business objectives. The ideal candidate has deep database administration experience and seeks to design/model highly performant databases and queries. Above all other factors, the successful candidate is smart, driven, and wants to be part of a culture of innovation and creativity as we develop and define our unique market. Problems You Will Solve Data Infrastructure upkeep ensuring 99.99% availability. Create new database clusters and be responsible for HA/DR Solutions using AlwaysON, Replication, Log shipping, etc. for business continuity and data growth. Liaise on installation, configuration & maintenance of SQL Server instances in a shared enterprise organization. Responsible for promoting application related objects/code (releases) and implement CI/CD for Database stack. Create and manage database schema objects including tables, indexes, views, stored procedures, and triggers. Administer security user accounts & database roles, schema, data encryption, etc. Support application developers and BI/BizOps/Data-science teams with database architecture, query optimization, data loads etc. Troubleshoot performance issues and suggest/implement optimizations. Work with and educate our dev team to make good schema design choices and optimize queries. Automate recurring DBA tasks. Be part of data platform engineering team on-call rotation. Monitor database environment for high availability and disaster recovery, and proactively identify and solve issues. Document, develop and enforce standards for best database practices. Create backups and maintain recovery policies and procedures. Establish and maintain database security structures, encryption, and SOX compliance procedures. Perform database tuning, coordinate application releases, and troubleshoot database issues including slowness and latencies. Automation scripts using Bash/Python/PowerShell/Git for managing database infrastructure. Understand the different wait types and reasons for query suspension and improve performance for application. About You BS or MS degree in Computer Science or Equivalent experience. 8-12 years DBA experience in developing, maintaining, and administering MS SQL Server 2017 and above. Experience setting up SQL server on premises a plus. Experience with SQL Server 2014-2019. Experience managing high volume, high concurrency environments and multi-TB OLTP databases. Expert level SQL skills. Experience coding and maintaining complicated SSIS Packages. Penchant for automation with PowerShell, Python or other data scripting languages a strong plus. Experience with other databases, including Postgres, MongoDB, Apache Cassandra, or Apache Hive is also a strong plus. Proven analytical and problem solving skills. A curious, self-motivated, resourceful, critical-thinker. Strong oral and written communication skills. Capable of meeting deadlines in a fast-paced, dynamic, environment. Trouble shooting, performance monitoring and tuning skills is a must. (ref:hirist.tech) Show more Show less

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6.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

ComUnus is hiring for MSSQL Developer !! . No Of Position : 4. Exp. Req : 6+ Yrs. Work Location : Mumbai (Vikhroli). Max NP : Immediate Joiners are preferred. Must Have Exp : Banking Domain. Preferred Candidate : Mumbai. Roles & Responsibility Design, develop, and optimize SQL Server databases to meet business and technical requirements. Write complex SQL queries, views, and stored procedures to support application functionality. Optimize SQL queries for performance, including the creation of indexes, query tuning, and execution plan analysis. Implement and maintain ETL processes to move and transform data between systems. Work on data modeling and database design, ensuring data integrity and consistency. Participate in the full software development lifecycle (SDLC) from requirement gathering to post-production support. Collaborate with application developers to integrate SQL Server databases with applications. Perform database migration, versioning, and upgrades as required. Ensure high availability, disaster recovery, and data backup strategies for SQL databases. Conduct database performance tuning and troubleshooting. Monitor and maintain SQL Server replication and other related technologies. Document database schemas, procedures, and processes for future reference. Collaborate with cross-functional teams to deliver robust database solutions. Troubleshoot and resolve database-related issues in production and development environments. Ensure compliance with security and data privacy standards. Skills & Qualifications Experience : Minimum of 6+ years of hands-on experience with Microsoft SQL Server (MSSQL) development, including T-SQL, Stored Procedures, and Triggers. Database Management : Experience with SQL Server 2012/2014/2016/2019 or higher. Strong proficiency in writing optimized SQL queries, stored procedures, and functions. Experience with SQL Server Integration Services (SSIS) for ETL processes. Strong understanding of database design principles, normalization, and data modeling. Hands-on experience with SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS) (optional but a plus). (ref:hirist.tech) Show more Show less

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Selected Intern's Day-to-day Responsibilities Include Assist in designing, developing, and testing interactive 3D environments using Unity or Unreal Engine. Collaborate with designers and developers to implement game features and mechanics. Conduct testing and debugging to ensure performance and user experience standards. About Company: At Blue Berry, we work on solving real-world problems by leveraging the latest information technology solutions and ethical business practices. We intend to diversify and lead the new technology adoption by consumers, SMEs, and enterprise customers. We offer services and solutions that empower our customers to embrace technology and grow. Our expert team comprises system architects, web app and mobile app developers, IT infrastructure architects, techno-commercial consultants, engineers, and support staff, each specializing in their own areas, such as app development, converged infrastructure, network and security, virtualization, data storage and consolidation, data protection and security, data replication, data archival, cloud-based offerings, and business intelligence. Show more Show less

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7.0 - 12.0 years

15 - 25 Lacs

Hyderabad, Pune, Delhi / NCR

Work from Office

About GSPANN GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position Oracle+ Cassandra DBA Experience - 8+ years Location Hyderabad, Gurgaon, Pune Skills Oracle DBA, Cassandra, Golden Gate, RMAN Key Responsibilities: Cassandra DBA Responsibilities: • Manage, monitor, and maintain Cassandra clusters in production and non-production environments. • Perform data modelling, schema design, and optimization for Cassandra databases. • Handle performance tuning, replication, and backup/restore procedures. • Troubleshoot and resolve database issues, including cluster health and data consistency. • Implement security best practices and ensure high availability and disaster recovery. • Installation and configuration of Open Source Apache Cassandra and DSE Cassandra. • Hands on experience in configuring, adding, removing and decommissioning Cassandra nodes. • Hands on experience with Cassandra miner Upgrade and Major Upgrade. • In depth knowledge in Cassandra read, writes paths and internal architecture. • Experience in implementing multi data centre cluster. • Designing data models in Cassandra and working with Cassandra Query Language(CQL). • Experience on compactions and compaction models. • Experience on types repairs and usage. • Start, Stop and Monitor of Cassandra nodes using tools like node tool. • Cassandra OpsCenter configuration. • Data Backups, snapshots and restore of Key spaces. Oracle DBA Responsibilities: • Install, configure, and maintain Oracle databases (versions 19c etc). • Perform database tuning, backups, restores, and patching activities. • Manage users, roles, permissions, and data security. • Monitor database performance and provide optimization solutions. • Support database migrations, upgrades, and disaster recovery plans. • Collaborate with application and infrastructure teams for seamless database operations. • Experience on Oracle Real Application Clusters (RAC) and ASM support. • Strong database and operating system concepts. • Experience with GoldenGate . • Manages database backup & recovery procedures, disaster recovery preparation and the associated exercises. • DR and High Availability solutions such as Data Guard, RAC. Required Skills: • Proven experience (8+ years) as a DBA with hands-on expertise in Cassandra and Oracle databases. • Strong knowledge of Cassandra architecture, CQL, and operational management. • Expertise in Oracle database administration, performance tuning, and backup/recovery. • Experience in scripting (Shell, Python, etc.) for automation. • Excellent troubleshooting, analytical, and communication skills.

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6.0 - 10.0 years

0 Lacs

Andhra Pradesh, India

On-site

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP technology at PwC, you will specialise in utilising and managing SAP software and solutions within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of SAP products and technologies. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Summary - At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment. Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective. As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective. Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA / B.SC / B. Com / BBA Required Field(s) Of Study (BQ) Preferred Field(s) of Study: Minimum Year(s) of Experience (BQ) *: 6-10 years of experience Certification(s) Preferred Preferred Knowledge/Skills *: SAP Rise Architect, S4 installation and configuration. HANA Database administration. SAP Upgrade. At Least one SAP Associate level certification. Exposure to SAP Cloud offerings such as BTP, SAC and Cloud connector General Skill Set As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self-awareness, personal strengths and address development areas. Proven track record as an SME in chosen domain. Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Tech. like Blockchain, AI et al with the product platform they are associated with. Mentor Junior resources within the team, conduct KSS and lessons learnt. Flexible to work in stretch opportunities/assignments. Demonstrate critical thinking and the ability to bring order to unstructured problems. Ticket Quality and deliverables review. Status Reporting for the project. Adherence to SLAs, experience in incident management, change management and problem management. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Demonstrate leadership capabilities by working with clients directly and leading the engagement. Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Escalation/Risk management. Strong Knowledge In to end SAP upgrades (SPS, Major SAP version), applying support packages and other support activities. Strong knowledge and experience in HANA Database and MS SQL Database Administration. Configuration knowledge on SAP cloud offerings such as BTP, SAC, Cloud connector, etc. Prepare and monitor performance reports and implement solutions to improve the system performance. Proven expertise in performing Kernel update, support pack update and SPS upgrade. Strong knowledge in performing end to end system refresh Excellent knowledge in client copy, applying OSS notes, EWA report analysis, Printer administration, Fiori administration. Solution Manager implementation and configuration. SLT Replication setup, configuration and administration SAP BOBI, Data services installation and configuration Proficient in the use of methodologies supported by SAP best practices. Excellent Knowledge in UNIX/ Linux and Windows OS platform. Communicating appropriately and in a timely manner with the requester (end user), the business, and the various stakeholders that this role will need to interface with, including NOC, Hosting Operations, IT, etc. Must be proactive and self-motivated. Must be easily understood and possess excellent English communication skills, both verbal and writing skills. Must Have customer facing experience. Exposure to ITIL framework Preferred Skills ITIL certification SAP S/4 conversion, HANA Database administration, SAP Solution Manager, SAP S/4HANA System Administration Certifications Show more Show less

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5.0 - 10.0 years

9 - 13 Lacs

Chennai

Work from Office

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers™ that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios™ tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visitAgilysys.com. visit Agilysys.com. Requirement & Responsibilty : Proficiency in MongoDB Data Modeling Strong experience with MongoDB Query & Index Tuning Experience with MongoDB Sharding & Replication Troubleshooting MongoDB bottlenecks State-of-the-art MongoDB performance tuning capabilities Respond to incidents and ability to bring them to closure Ensure that the databases achieve maximum performance and availability Recommend and implement best practice Passion for troubleshooting the toughest problems and propose creative solutions Desired Experience : Hospitality Experience.

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8.0 - 13.0 years

25 - 35 Lacs

Gurugram

Work from Office

Title: Senior Database Architect - Microsoft SQL Server Location: Gurgaon, India Type: Hybrid (work from office) Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview : We are looking for a highly skilled and enthusiastic Sr. Database Architect/Database Administrator. The responsibility of this individual will be focused on database design, data retention processes, data compliance, security, and automating related processes. We expect you to be proficient with automation and have expert-level knowledge of at least one database technology in our portfolio. This position requires a committed and self-motivated individual who can create and maintain data and schema designs for critical business processes, analytical projects and reporting infrastructure. You will help maintain our SQL reporting pipelines and procedures, their monitoring, as well as building out our data mart infrastructure. The right applicant will possess strong skills in latest technology and features used like SQL Server 2016+, Replication, Clustering, and Always-On. We are looking for individuals who are eager to learn and work in fast paced environment. Responsibilities: Manage and lead a team of DBAs in daily database operations. Design and develop scalable, efficient database architectures that align with business goals. Ensure the availability, reliability, and performance of SQL Server databases. Monitor and optimize database performance, proactively identifying and resolving issues. Implement backup and recovery procedures to ensure minimize data loss, with a strong focus on disaster recovery strategies. Develop and implement proactive monitoring and alerting systems to identify and address potential issues before they become critical. Configure and maintain database replication and high availability solutions, automating processes where possible. Manage database security, including user access, roles, and permissions. Develop and maintain comprehensive documentation for database systems, including standard operating procedures, policies, and standards. Collaborate with database engineers to ensure consistent and effective database design and implementation. Design and implement robust data models and schemas that support business requirements and facilitate data integrity. Implement automation for database deployment, maintenance, and monitoring tasks to enhance operational efficiency. Stay up-to-date with the latest SQL Server technologies and industry trends. Required Skills & Qualifications : Bachelor's degree in Computer Science or a related field. 8-10 years of experience in Microsoft SQL Server DBA operations. Experience with SQL Server 2016, 2017, 2019, and 2022 in Windows and Linux environments. Proficiency in database architecture skills, including: Data modeling and schema design, Indexing strategies and performance tuning and Partitioning. Strong automation skills, including, scripting for database deployment and maintenance, automating backup and recovery processes, Implementing CI/CD pipelines for database changes Strong understanding of SQL Server internals, including execution plans, Always On, replication, backup and recovery, and performance optimization skills. Experience in team leadership and mentoring. Excellent communication and collaboration skills. Strong analytical and problem-solving skills. Ability to work independently and in a team environment. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.

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7.0 years

0 Lacs

India

Remote

Job Title: Senior Database Administrator Experience: 7+ Years Location: Remote Contract Duration: Long Term Work Time: IST Shift Job Summary The Senior Database Administrator (DBA) is responsible for managing, maintaining, and optimizing the organization’s database systems. The role involves working on strategic initiatives, ensuring high availability, and aligning database infrastructure with long-term business goals while adhering to best practices in database administration. Responsibilities Optimize database queries for fast and efficient data retrieval, especially for complex or high-volume operations Design and implement indexing strategies to enhance query performance Monitor and analyze inefficient queries, providing recommendations for improvements Evaluate execution plans to identify performance bottlenecks Schedule and perform routine maintenance tasks such as backups and index rebuilding Implement automated monitoring systems to track database health and performance Proactively diagnose and resolve issues like locking, deadlocks, and data corruption Manage clustering, replication, and failover strategies to ensure high availability Monitor and plan for database growth and scalability Optimize resource usage including CPU, memory, disk, and network Ensure compliance with database licensing models and explore cost-saving opportunities Monitor and optimize cloud database expenses using tools like AWS Cost Explorer and Azure Cost Management Primary Skills 5 to 7 years of hands-on experience in Microsoft SQL Server administration Qualifications Bachelor’s degree in Computer Science, Software Engineering, or a related field Microsoft SQL certifications (MTA Database, MCSA: SQL Server, MCSE: Data Management and Analytics) are an advantage Secondary Skills (Preferred) Experience in MySQL, PostgreSQL, and Oracle database administration Familiarity with Data Lake, Hadoop, and Azure Exposure to DevOps or ITIL practices Behavioural Competencies Strong communication skills Effective teamwork and collaboration Digital and analytical mindset Commitment to operational excellence Customer-centric approach Business and market awareness Empathy and adaptability Growth-oriented attitude Show more Show less

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities Job Description for SAP BASIS Consultant Should have strong BASIS fundamentals Hands on Experience in either upgrade (1-2) or implementation (1-2) of SAP Systems Upgrade includes - Release upgrades Implementations - Installation of HANA Databases, Applications - S4HANA, ERP, CRM, BW, ESS/MSS, PO etc. DR DRILL, system refresh (Backup/restore, Client export/import) Migration experience is a must include - Backup/Restore or Export/Import (Hana system replication) Good to have Knowledge on ECC to S/4HANA Conversion or RISE with SAP Certified consultant either in OS/DB Migration or SAP BASIS Fundamentals with HANA DB SAP Router Installation, Certificate renewal, SAP Web dispatcher installation/Configuration. Good knowledge and understanding of SAP Application Security, Single Sign-ON Technologies, Infrastructure Security, High Availability, Disaster Recovery etc. Good knowledge and understanding of new dimensional SAP products, Technologies and Methodologies (S/4HANA, SAP BTP, BIGDATA, SDI, SLT, ALM) Provide technical product expertise, consulting support to SAP customers Responsible for maintaining a high degree of customer satisfaction in addition to growing and developing reference able customers. Ability to manage multiple tasks, work in a team environment, understand and be responsive to project and customer needs. Ability to adapt and function effectively in a fast-paced, changing environment while working under deadlines. A record of taking initiatives, driving results and accepting increasing levels of responsibility. Build credible relationships with peers and clients, and continuous professional learning of SAP products. Ability to learn quickly and apply knowledge effectively. Experience in SAP Solution Manager 7.2 setups for Technical Monitoring scenarios including BPM, Interface Monitoring Knowledge and understanding of CLOUD ALM will be a big plus Own / Acquire relevant SAP Business AI skills to position / deliver SAP’s AI offerings to our customers Enhance adoption/ consumption of various SAP AI offerings in customer use cases Mandatory Skill Sets-BASIS Preferred Skill Sets-MM BASIS SD- Years of Experience required-5-8 Education Qualification-B.Tech, MBA, MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills SAP Basis Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

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0 years

0 Lacs

Bengaluru East, Karnataka, India

On-site

Bangalore, Karnataka, India Working as a member of Database Administrator (DBA) team, the DBA will be responsible for the availability, performance tuning, troubleshooting, security, migration and upgrade of different database platforms/systems across AXA XL. What You’ll Be Doing What will your essential responsibilities include? Installing and configuring Microsoft SQL Server instances in a stand-alone, clustered and Always On environments along with database replication and mirroring. Experience working in Azure SQL DB, Azure SQL DW and other Azure DB Platforms. Assisting with SQL Server Assessment/Planning/Migration/Upgrades/Automation/Performance Tuning, etc. Plan and Execute the On-Prem Database/Analysis Services/Reporting Services/Integration Services Migration to Azure SQL DB / Azure PostgreSQL / Azure MySQL / SQL Server 2016 / 2019. SQL DB Automation for DB Deployments working with PowerShell, ARM Templates, etc. using DB Versioning tools like Azure DevOps SSDT, Liquibase, etc. Expertise in database troubleshooting, performance tuning, query tuning of SQL/T-SQL, partitioning, file group implementation and design database Indexes for high performance, as part of the migration/upgrade activities. Work self-directedly and in coordination with other application developers to investigate, analyze and resolve issues. Work with internal technical resources on project implementations and to resolve business and technical issues. Good verbal and written communication skills with the ability to articulate technical issues in simple terms. Developing, managing, testing and implementing database back-up, recovery and maintenance plans. Performing database capacity management, Handling database incidents and root cause analysis. Recovering databases during Disaster Recovery testing and incidents. Liaising with Project Managers, Developers, Application Support, Release, infrastructure teams to ensure database integrity, security and performance. You will report to GT SDC Operations Lead. What You’ll Bring We’re looking for someone who has these abilities and skills: Required Skills And Abilities Relevant years of experience managing Relational Database Management Systems (DBMS) - SQL Server. Relevant years of experience designing, implementing and managing High Availability database solutions. Hands-On experience working in Azure Platform: SQL DB, ADLS, Azure Synapse, Azure Databricks, Azure Data Factory, CosmosDB. Knowledge of CI/CD Pipelines: Harness. Exposure to migrating existing SQL Server (on-premis) data loads to Cloud (Azure). Excellent working knowledge of SQL scripting / programming. Effective working knowledge of IT Operations and support organisations would be an advantage. Ability to work self-directedly with less supervision is required. Knowledge of third party database auditing and performance monitoring solutions. Relevant years of Erwin or similar DM tools is a plus. Relevant years of producing technical documentation. Prior work experience with performance tuning, query plan analysis, and indexing. Experience doing backups & restores using SQL Litespeed/CommVault is a plus. Desired Skills And Abilities Comprehensive knowledge of DBMS. Able to organise self and others including effective scheduling, prioritisation and time management skills, completing tasks to tight deadlines. Demonstrates a ‘can do’ attitude. Proven track record of knowing what it takes to provide a consistently first class customer service internally and/or externally. Ability to build effective working relationships (Internally/Externally), establishing credibility amongst a wide and demanding client group. Comfortable taking ownership for own work, identifying the need for action (using initiative) whilst working effectively within a team. What We Offer AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com Who We Are AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Want to know more? At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability. Show more Show less

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Praxair India Private Limited | Business Area: Digitalisation Data Scientist for AI Products (Global) Bangalore, Karnataka, India | Working Scheme: On-Site | Job Type: Regular / Permanent / Unlimited / FTE | Reference Code: req23348 It's about Being What's next. What's in it for you? A Data Scientist for AI Products (Global) will be responsible for working in the Artificial Intelligence team, Linde's AI global corporate division engaged with real business challenges and opportunities in multiple countries. Focus of this role is to support the AI team with extending existing and building new AI products for a vast amount of uses cases across Linde’s business and value chain. You'll collaborate across different business and corporate functions in international team composed of Project Managers, Data Scientists, Data and Software Engineers in the AI team and others in the Linde's Global AI team. As a Data Scientist AI, you will support Linde’s AI team with extending existing and building new AI products for a vast amount of uses cases across Linde’s business and value chain" At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless. Team Making an impact. What will you do? You will work directly with a variety of different data sources, types and structures to derive actionable insights Develop, customize and manage AI software products based on Machine and Deep Learning backends will be your tasks Your role includes strong support on replication of existing products and pipelines to other systems and geographies In addition to that you will support in architectural design and defining data requirements for new developments It will be your responsibility to interact with business functions in identifying opportunities with potential business impact and to support development and deployment of models into production Winning in your role. Do you have what it takes? You have a Bachelor or master’s degree in data science, Computational Statistics/Mathematics, Computer Science, Operations Research or related field You have a strong understanding of and practical experience with Multivariate Statistics, Machine Learning and Probability concepts Further, you gained experience in articulating business questions and using quantitative techniques to arrive at a solution using available data You demonstrate hands-on experience with preprocessing, feature engineering, feature selection and data cleansing on real world datasets Preferably you have work experience in an engineering or technology role You bring a strong background of Python and handling large data sets using SQL in a business environment (pandas, numpy, matplotlib, seaborn, sklearn, keras, tensorflow, pytorch, statsmodels etc.) to the role In addition you have a sound knowledge of data architectures and concepts and practical experience in the visualization of large datasets, e.g. with Tableau or PowerBI Result driven mindset and excellent communication skills with high social competence gives you the ability to structure a project from idea to experimentation to prototype to implementation Very good English language skills are required As a plus you have hands-on experience with DevOps and MS Azure, experience in Azure ML, Kedro or Airflow, experience in MLflow or similar Why you will love working for us! Linde is a leading global industrial gases and engineering company, operating in more than 100 countries worldwide. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. On the 1st of April 2020, Linde India Limited and Praxair India Private Limited successfully formed a joint venture, LSAS Services Private Limited. This company will provide Operations and Management (O&M) services to both existing organizations, which will continue to operate separately. LSAS carries forward the commitment towards sustainable development, championed by both legacy organizations. It also takes ahead the tradition of the development of processes and technologies that have revolutionized the industrial gases industry, serving a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Whatever you seek to accomplish, and wherever you want those accomplishments to take you, a career at Linde provides limitless ways to achieve your potential, while making a positive impact in the world. Be Linde. Be Limitless. Have we inspired you? Let's talk about it! We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market. Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. Praxair India Private Limited acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development. Show more Show less

Posted 3 weeks ago

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8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Technical Support Engineer Company Overview: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions, including Leader in the 2024 Gartner Magic Quadrant™ for Artificial Intelligence Applications in ITSM, FastCompany Best Workplaces for Innovators, Inc 5000 Award for Fastest Growth, Forbes AI50, EY Entrepreneur of the Year 2023, CNBC Upstart 100 Top Startup, Gartner Cool Vendor, Red Herring Top 100 Global Innovator, CIO Innovation Startup Award, CIO Review Top ITSM Solution, and Silicon Review 50 Most Admired Companies.. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other. Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry. Role Overview: A Technical Support Engineer is a problem-solving expert dedicated to maintaining and improving the functionality of our products. The ideal candidate will not only have technical prowess but also possess a customer-centric mindset to provide quick and effective solutions, maintaining a high level of customer satisfaction. This role requires to work from 6:30 PM to 3:30 AM IST hours. Key Responsibilities: Resolve customer questions or problems in system configuration/setup and product functionality, including fixes or enhancements. Serve as the primary support liaison between the Company and customers. Provide excellent technical and customer service; strong communication skills are required. Troubleshoot complex technical issues by performing product testing and customer issue replication. Contribute towards the achievement of team goals and objectives. Work directly with sustaining engineering and development teams to resolve complex issues. Share feedback with product and engineering teams regarding product supportability and customer pain points. Assist other Technical Support Engineers with difficult and complex issues, fostering a collaborative environment. Perform other job duties as directed by leadership. Preferred Experience/Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 8+ years of experience in a technical support role, preferably in a SaaS environment. Strong understanding of REST APIs and experience in troubleshooting API-related issues. Proficiency in scripting languages (e.g., Python, JavaScript, Bash) for automating tasks and processes. Knowledge of security standards (authentication/authorization) & practices including OAuth, SAML, and SSO. Experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and customer support tools. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills to explain technical concepts to non-technical users. Familiarity with cloud computing platforms (e.g., AWS, Azure). Knowledge of Generative AI and Prompt Engineering is a plus. Required Skills: Excellent interpersonal and communication skills. Excellent time management, decision making, and organizational skills. Strong technical troubleshooting skills. Strong knowledge of networking and scripting. Ability to work well with others as part of a team. This role is crucial for ensuring that our products meet the highest standards and that our customers receive unparalleled support and satisfaction. Show more Show less

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