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Hello, Greetings from ZettaMine!! 📌 Job Title: Storage Administrator – L1 / L2 / L3 Location: Hyderabad / Navi Mumbai Employment Type: Full-Time – Direct Payroll Joining: Immediate Joiners Preferred 🔹 L1 Storage Administrator – JD Experience: 0–2 Years Role Type: Entry-Level / Monitoring & Basic Support Key Responsibilities: Monitor SAN/NAS environments and raise alerts as needed. Perform basic troubleshooting and escalate unresolved issues to L2/L3 teams. Assist with daily health checks of storage devices and backup systems. Log incidents and service requests in ticketing systems (e.g., ServiceNow). Provide support in executing standard operational procedures. Skills: Basic understanding of storage systems (NetApp, Dell EMC, HPE). Familiarity with ITSM tools and ticketing workflows. Good communication and willingness to learn. Flexible with 24/7 rotational shifts. 🔹 L2 Storage Administrator – JD Experience: 2–5 Years Role Type: Mid-Level / Hands-on Operations & Troubleshooting Key Responsibilities: Perform storage provisioning, zoning, masking, and replication tasks. Manage backup and restore operations using tools like Veritas, Commvault, or NetBackup. Conduct performance tuning and space management. Troubleshoot moderately complex storage-related issues. Work with L1 team to guide and resolve tickets, and escalate to L3 when needed. Create and maintain storage documentation. Skills: Hands-on experience with SAN/NAS storage (NetApp, EMC, IBM, HPE). Good understanding of Fibre Channel, iSCSI, RAID, LUN management. Experience with backup software and snapshot technologies. Basic scripting (PowerShell, Shell, etc.) is a plus. Strong understanding of ITIL practices. 🔹 L3 Storage Administrator – JD Experience: 5+ Years Role Type: Expert / Design, Escalation & Strategy Key Responsibilities: Design and implement enterprise-grade storage solutions. Perform root cause analysis on complex incidents and provide permanent fixes. Lead capacity planning and performance optimization efforts. Work with cross-functional teams to support business continuity (DR/BCP). Oversee firmware updates, storage migrations, and automation initiatives. Mentor L1/L2 teams and develop knowledge base articles. Skills: Deep expertise in multiple storage platforms (e.g., Dell EMC VMAX/Unity, NetApp ONTAP, IBM, Hitachi). Experience in automation (Python, PowerShell) and orchestration tools. Knowledge of storage integration with virtualization platforms (VMware, Hyper-V). Strong project management and documentation skills. Excellent troubleshooting and client interaction skills Interested candidates can reach on md.afreen@zettamine.com Thanks & Regards Afreen Show more Show less
