Renewals Account Manager

2 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

more than 50,000 customers


Roles & Responsibilities:

  • The Renewal Operations Analyst will be responsible for managing the renewal process from quote to obtaining the purchase order. This involves:
  • Engaging with customers using phone, email, or other media, on their upcoming renewals
  • Delicately but professionally working through customer objections to secure on-time renewals
  • Responding to customer emails and requests within one business day of receipt
  • Logging all customer interactions in Salesforce.com
  • Once fully trained, expect to work with approximately 150 renewals per quarter
  • Have a high-level understanding of Flexera products and be able to clearly communicate our various support plans
  • Adhere to and follow all service level expectations
  • May be asked to work EMEA or North America hours
  • Requirements:
  • 2+ years of experience preferably in Operations, Order Processing or Renewals
  • Excellent written and verbal communication skills.
  • Language skills: English.
  • Prior experience using Salesforce or another CRM solution.
  • Bachelor's degree from an accredited college or university or relevant experience.


Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.


If interested with this opportunity , please share us your CV @ kasreeramaiah@flexera.com

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Flexera logo
Flexera

Software Development

Itasca Illinois

RecommendedJobs for You

Bengaluru, Karnataka, India

Noida, Uttar Pradesh, India

Bengaluru, Karnataka, India

Noida, Uttar Pradesh, India