Revenera provides solutions for software monetization, software compliance, and software installation, enabling organizations to manage and protect their software assets effectively.
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Revenera helps product executives build better products, accelerate time to value and monetize what matters. Revenera’s leading solutions help software and technology companies drive top line revenue with modern software monetization, understand usage and compliance with software usage analytics, empower the use of open source with software composition analysis and deliver an excellent user experience—for embedded, on premises, cloud, and SaaS products. Digital Customer Success Manager, Digital Solution Success Team Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud. We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com Who are you? Flexera is looking for a Digital Customer Success Manager to drive scaled customer engagement, adoption and retention through automation, technology and data-driven insights. This role is ideal for a high-energy individual contributor who is a customer focussed professional who thrives in tech enabled digital first approach to customer success. The Digital CSM will manage a portfolio of customers at scale, ensuring they receive value through automation touchpoints, in-product guidance, self-service resources and digital engagement strategies. This position will be part of Flexera’s Digital Customer Success Team within the Solutions Success Organisation. This role will be a significant contributor to Flexera’s #1 strategic priority{{:}} CUSTOMER SUCCESS. We are looking for a passionate individual that is open to trying new things, getting things done, and challenging the status quo .The Digital Customer Succes Manager will have vast field and practitioner experience in the industry, and a record of success leading complex projects and delivering business outcomes to their organizations. You will develop a deep understanding of the Flexera solutions from Cloud to On-Premises, and help customer convert that into outcome based success .Digital Customer Success Manager's are outstanding at tracking projects and are organized, structured people that know how to influence and get others to support their cause. They can translate from technical to c-level language and back, align resources and connect the dots. They create connections and put their customers first in every interaction, without losing track of Flexera’s business .You are self-motivated, highly organised, strategic and results oriented. You’re a natural when it comes to building relationships and love to get things done. You thrive working with customers at scale and can build rapport quickly, gaining understanding and trust through ongoing dialogue and results .What The Role Is All About.. .The Digital Customer Success Team work together to provide a seamless and best in class self-service experience to empower our customers and partners to accomplish more with their Flexera products and services independently .You are the face of Flexera, inspiring customers and colleagues, and creating a world class digital experience. You will effectively coordinate onboarding activities, cross-functional .Responsibilities{{: }}Execute the Digital engagement strategy to support a large customer base efficiently . Utilise automated & manual onboarding activities, campaigns and self-service resources to drive product adoption . Leverage customer telemetry, health scores and product usage data to help drive proactive outreach and interventions where required . Work with many teams beyond your direct organisation to ensure successful completion and transition of projects into business as usual . Be an evangelist who will use data and customer successes to drive internal commitment and business transformation . Establishing KPI reporting on the Flexera community and reporting out to the wider business to showcase adoption and impact. Potential to extend to other aspects of the customer journey . Skills{{ :}}Communication – excellent communication skills. Understand how to drive and engage conversations. Ability to persuade and motivate peopl e. Organizational and project management skills – ability to manage multiple projects and maintain many moving parts at the same tim e. Creative & Analytical thinking – ability to come up with new creative ideas to engage and inspire participatio n. Requirements{ {:}}Minimum of two years’ experience with delivery of customer experience projects, initiatives and programs, ideally for a SaaS software compa ny. Able to showcase a track record of successfully planning, organizing, and managing cross-functional projects and programs by developing processes that drive clarity and simplify operational process es. Proven analytical approach with experience of using quantitative and qualitative data to make decisions and achieve measurable business outcom es. Strong organization, strategic and leadership skills with executive presen ce. Ability to build a collaborative environment within the Success organization and wider Flexera busine ss. Experience working with customers ideally within a SaaS software company. An understanding of how software is bought, sold, and supported. Experience with ITAM, SAM, FinOps and Cloud initiatives would be highly desirab le. Revenera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Regarding disability, we encourage candidates requiring accommodations to please let us know by emailing careers@flexera . com. Show more Show less
Bengaluru
INR 7.0 - 12.0 Lacs P.A.
Work from Office
Full Time
We are seeking a Senior Data Analyst to join our Product & Engineering Operations team. The ideal candidate is a strategic thinker who excels at transforming complex data into actionable insights that drive business growth, enhance product performance, and improve marketing effectiveness. They will collaborate with cross-functional teams, including Product, Engineering, Marketing, and Security, to build a data-driven approach that influences key business decisions. Key Responsibilities Data Analysis & Insights - Analyze complex datasets from Product, Engineering, and Marketing to uncover trends, correlations, and opportunities for growth. - Develop predictive models to anticipate product adoption, customer behavior, and operational inefficiencies. - Provide actionable insights independently to improve product features, customer satisfaction, and marketing strategies. Reporting, Visualization & Automation - Build and maintain real-time dashboards and automated reports using tools like Power BI, Excel, and JIRA. - Present findings through visually compelling reports and presentations that communicate insights effectively to stakeholders. - Automate data collection and reporting processes to minimize manual effort and enhance data accuracy. Collaboration & Communication - Partner with Product, Engineering, Marketing, and Security teams to ensure alignment of metrics and reporting. - Facilitate data-driven decision-making across teams, supporting strategic initiatives. Continuous Improvement - Work with the Operations team to identify gaps in data processes and recommend improvements to enhance efficiency and accuracy. - Mentor junior analysts and contribute to developing data analytics best practices within the team. Required Skills & Qualifications - Bachelor s degree in Mathematics, Statistics, Data Science, Computer Science, Engineering, Business Analytics, or a related field. Experience - 5+ years of experience in data analysis, preferably in Product, Engineering, or Marketing environments. - Proven experience with statistical modeling, predictive analytics, and building dashboards. Technical Skills - Advanced proficiency in Excel, Power BI, and data visualization tools. - Experience with JIRA, Salesforce, and related systems. - Strong knowledge of statistical models and techniques for analyzing data correlations and making predictions. - Proficiency in SQL, Python, or R is a plus. Analytical Skills - Ability to quickly understand domain-specific challenges and make meaningful insights. - Exceptional problem-solving skills and attention to detail. Communication Skills - Strong written and verbal communication skills for presenting complex findings to various stakeholders. Collaboration Skills - Ability to work effectively with cross-functional teams and mentor junior analysts. Leadership & Growth - Proactive mindset with a desire to drive change through data. - Ability to scale analytics practices to support broader organizational growth.
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Revenera helps product executives build better products, accelerate time to value and monetize what matters. Revenera’s leading solutions help software and technology companies drive top line revenue with modern software monetization, understand usage and compliance with software usage analytics, empower the use of open source with software composition analysis and deliver an excellent user experience—for embedded, on premises, cloud, and SaaS products. Design, implement and unit test critical software solutions for components of FlexNet® Embedded product Drive, and influence architectural and design decisions within the team and in the wider, distributed engineering organization Work closely with stakeholders including product management & professional services teams to understand requirements and deliver product functionality that meets customer needs Work closely with other members of the engineering organization on design iterations, code reviews, security, performance, testability, and inter-operability. Work closely with Technical Support to resolve customer issues. Investigate, analyze, and fix identified defects. Debug complex problems reported by customers and resolve them with appropriate release vehicles Plan work by making accurate estimates and task breakdowns. Meet regular deadlines in an iterative process Other related duties as assigned Revenera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Regarding disability, we encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com . Show more Show less
Greater Kolkata Area
Not disclosed
On-site
Full Time
Revenera helps product executives build better products, accelerate time to value and monetize what matters. Revenera’s leading solutions help software and technology companies drive top line revenue with modern software monetization, understand usage and compliance with software usage analytics, empower the use of open source with software composition analysis and deliver an excellent user experience—for embedded, on premises, cloud, and SaaS products. The Technical Consultant is a vital contributor ensuring that Flexera products are onboarded and configured to meet customer needs and goals. This role involves understanding and prioritising technology intelligence, providing expert consultation, and delivering functional and technical solutions on applications and technology installations. The consultant will support customers through their journey, ensuring the realization of technology value and fostering strong customer relationships. Key Accountabilities and Responsibilities{{:} }Deliver Flexera solutions, integrating with surrounding technologies to meet customers' business outcomes. Ensure timely achievement of customer success through best practice onboarding and adoption strategies. Provide credible and relevant technical consulting services, including scoping, estimates, and solution designs. Support delivery team management in setting customer expectations and maintaining ongoing communication. Act as a subject matter expert, supporting internal and external stakeholders as needed. Assist in technical knowledge transfers and share best practice advice. Support delivery of specialist value training and contribute to content development processes. Utilize commercial awareness to highlight opportunities for adapting project scopes to ensure the best outcomes for customers. Required Experience, Qualifications, and Professional Skills{{: }}Product Skills{{ :}}Domain knowledge to an expert level in one product set, and preferred working knowledge in two or more product se ts.Flexera FNMS Upgra desFlexera One ITVSnow SLM Upgra desSnow At las CCO SAPEngineer ingSnow4Engineer ingProductivity Optimi zerApp Bro kerRisk Moni torDigital & Tech Skills{ {:}}Base knowledge of the following{ {:}}Computer/Hardware Netwo rkingData Science & Anal yticsDelivering Cloud Computing Ser vicesUsing Customer Relationship Management Software (e.g., SFDC, Gains ight)Using Collaboration and productivity sof twareAPI programming (e.g., Powershell or equivalent) Gra ph QLKnowledge of a 3rd Party ITSM tool (e.g., ServiceNow, BMC)Domain expertise in Core SAM Technol ogiesDomain expertise in Snow Products (e.g., Automation Platform, Risk Monitor, Commander, Snow Cloud Cost)Data {expand on Data capabilities} Relationship D B etcSecurity – working knowledge of applying SSL Certific ates,Networking – working knowledge of “conc epts”Business Skills {{:}}Resource Management and Oper ationsCoordination and Time Mana gementProject Mana gementIndustry Kno wledgeSupporting Sales Communication and Marketing of Products and Se rvicesCustomer Expe rienceInnovation & Creativit y{{:}}Building capability & experience f or{{:}}Problem SolvingAnalytical ThinkingCreative ThinkingCritical ThinkingSystems Thinking (Process Impr ovement)Langua ges{{:}}Business English (as a minimum, other languages as determined by the loca l market)Working with Pe ople{{:}}Active listening, communication, and informatio n exchangeService O rientationFollowing instructions and proceduresAssisting and supporting co-workersSocial Influe nceEmpathyPersuasion and N egotiationLiaising and NetworkingBuil ding TrustQualifications/Certifica tions{{:}}Relevant demonstrable work experienceRelevant University degree or equivalent for th e role[PP2]Relevant Scripting Language (e.g., Powershell ) – DesiredITIL/FinOps/CSAM qualificatio n – DesiredExpe rience{{:}}Appropriate customer experience in a te chnical roleBehavioural & Attitudina l Focus{{:}}Analytical{{:}} Comfortable working with complex data sets and delivering outcomes through structu red thinking. Attention to Detail{{:}} Ensures high standards of quality and accuracy in a ll activities. Customer/Relationship Management{{:}} Focuses on stakeholder perspectives, manages expectations, and supports cu stomer success. Influencing{{:}} Bridges teams, customers, and partners to achieve outs tanding results. Organization & Process{{:}} Manages multiple tasks effectively, ensuring balance d prioritization. Business Acumen{{:}} Understands Flexear's vision and mission, actively seeking ways to align activities with broade r commercial aims. Focus Switching{{:}} Manages multiple tasks within areas of specialty with out overcommitting. Problem Solving{{:}} Uses abstract and critical thinking to tackle complex issues and adapt to trouble shooting challenges. Revenera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Regarding disability, we encourage candidates requiring accommodations to please let us know by emailin g careers@flexera.com. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Revenera helps product executives build better products, accelerate time to value and monetize what matters. Revenera’s leading solutions help software and technology companies drive top line revenue with modern software monetization, understand usage and compliance with software usage analytics, empower the use of open source with software composition analysis and deliver an excellent user experience—for embedded, on premises, cloud, and SaaS products. We are seeking a Senior Data Analyst to join our Product & Engineering Operations team. The ideal candidate is a strategic thinker who excels at transforming complex data into actionable insights that drive business growth, enhance product performance, and improve marketing effectiveness. They will collaborate with cross-functional teams, including Product, Engineering, Marketing, and Security, to build a data-driven approach that influences key business decisions. Key Responsibilities Data Analysis & Insights Analyze complex datasets from Product, Engineering, and Marketing to uncover trends, correlations, and opportunities for growth. Develop predictive models to anticipate product adoption, customer behavior, and operational inefficiencies. Provide actionable insights independently to improve product features, customer satisfaction, and marketing strategies. Reporting, Visualization & Automation Build and maintain real-time dashboards and automated reports using tools like Power BI, Excel, and JIRA. Present findings through visually compelling reports and presentations that communicate insights effectively to stakeholders. Automate data collection and reporting processes to minimize manual effort and enhance data accuracy. Collaboration & Communication Partner with Product, Engineering, Marketing, and Security teams to ensure alignment of metrics and reporting. Facilitate data-driven decision-making across teams, supporting strategic initiatives. Continuous Improvement Work with the Operations team to identify gaps in data processes and recommend improvements to enhance efficiency and accuracy. Mentor junior analysts and contribute to developing data analytics best practices within the team. Required Skills & Qualifications Bachelor’s degree in Mathematics, Statistics, Data Science, Computer Science, Engineering, Business Analytics, or a related field. Experience 5+ years of experience in data analysis, preferably in Product, Engineering, or Marketing environments. Proven experience with statistical modeling, predictive analytics, and building dashboards. Technical Skills Advanced proficiency in Excel, Power BI, and data visualization tools. Experience with JIRA, Salesforce, and related systems. Strong knowledge of statistical models and techniques for analyzing data correlations and making predictions. Proficiency in SQL, Python, or R is a plus. Analytical Skills Ability to quickly understand domain-specific challenges and make meaningful insights. Exceptional problem-solving skills and attention to detail. Communication Skills Strong written and verbal communication skills for presenting complex findings to various stakeholders. Collaboration Skills Ability to work effectively with cross-functional teams and mentor junior analysts. Leadership & Growth Proactive mindset with a desire to drive change through data. Ability to scale analytics practices to support broader organizational growth. Revenera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Regarding disability, we encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com . Show more Show less
Bengaluru
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
We are a fast-growing, category-leading organization with ambitious objectives and a positive, inclusive culture. Were looking for passionate professionals who want to grow their talents and achieve great things. If that sounds like you, we want to talk to you about joining our team. The Security Operations team is responsible for accelerating the delivery and improving the operations and security of our cloud-based software. The Role We are looking for an experienced application security engineer to join us as we build and improve our security posture. What will you do? Own and improve the security monitoring, detection and response infrastructure supporting our SaaS platform. Ensure that security infrastructure is appropriately designed, configured, and operated. Work with development teams to build and improve automated security scans in their delivery pipelines. Work with our engineering, compliance and solution engineering teams to gather security evidence and help maintain Flexera s certifications. Work with internal and external collaborators to run Flexera s penetration testing program Work with our compliance team to codify and automate our compliance processes. You should have. Experience designing and building security infrastructure services in AWS Cloud and/or Azure Cloud. Proficiency in one or more programming languages out of Golang, Nodejs, Python or Java Proficiency with one or more scripting languages Proficiency with Linux based operating systems like CentOS, RHEL, Ubuntu, Debian, Amazon Linux Knowledge of secure coding practices Familiarity with security framweworks and standards like the OWASP Top 10 and ISO27001 Deep understanding of web application architecture Proficiency with Security Tools and Technologies in the field of SAST, SCA, DAST and Penetration Testing Skills articulating security requirements to technical and non-technical teams. Strong interpersonal skills; mentoring, coaching, collaborating, and team building. Familiarity with DevSecOps, and agile concepts. Nice if you have Experience with securing container-based systems and delivery pipelines. Kubernetes knowledge esp. EKS and AKS FedRamp experience.
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