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Job Description Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. Job Description We're looking for an experienced Release Manager to join our Release Management team. Here you will have the opportunity to make meaningful contributions to a team that drives and supports the release management process for our Encompass application. We value continual learning, accountability, collaboration and team enablement in a fast-paced agile environment. We subscribe to best practices in automated testing and continuous integration. We are looking for someone who has demonstrated their ability to implement DevOps best practices to enterprise-grade solutions. We like forward thinkers and technology buffs who have a pragmatic approach to delivering high quality software To be considered for this role, candidates should meet the following criteria: Serves as the primary release contact and is accountable for release activities. Manages projects of a broad and complex scope and risk with minimal supervision. Build strong relationships with the application development and test teams to develop shared vision and execution of release management functions. Collaborate with internal teams around technical task identification along with work estimates and skills required to assist project managers with task scheduling and resource requests Demonstrate technical problem-solving skills Adhere to and drive enterprise standards and best practices Demonstrate a strong work ethic, commitment to excellent customer service, and teamwork Demonstrate active involvement in cross-team meetings as it relates to operations and planning Drive a DevOps culture change and implementation of development best practices Partner with internal teams and clients to improve processes continually and deliver superior customer service Is this opportunity right for you? We’re looking for candidates who: Bachelor’s degree in Computer Science or related field 5-7 years of release management experience Experience with continuous integration and delivery and automation practices and tools Polished communication skills, broad technical knowledge and high self-confidence Excellent listening, critical thinking, and problem-solving skill Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits Work from Home, in-office, or hybrid Paid Vacation, Volunteer, Compassionate, and Holiday Time Off Insurance coverage for the family including in-laws, group personal accident and term life insurance policy Employee Insurance Top-Up Tele consultation Emotional and Mental Well-being Support Parental Leave Education and Internet reimbursement Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): India Remote Show more Show less
