Job Description Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Software Dev Engr who will: You will assist in the development of new features and functionality under close supervision. You will gain an understanding for how to create and maintain technical documentation, including code comments and system specifications. You will work closely with senior developers and cross-functional teams to understand project requirements and ensure timely project delivery. Is this opportunity right for you? We are looking for candidates who: Entry-level position. Bachelor's degree in business, related field, or equivalent experience. Strong Mainframe training completion from any reputed institute is mandatory. Learn to write and maintain Mainframe Assembler code for software applications, adhering to coding standards and best practices. A willingness to learn and the right attitude is of utmost importance. Assist in the development of new features and functionality under close supervision. Gain an understanding for how to create and maintain technical documentation, including code comments and system specifications. Work closely with senior developers and cross-functional teams to understand project requirements and ensure timely project delivery. Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits Work from Home, in-office, or hybrid Paid Vacation, Volunteer, Compassionate, and Holiday Time Off Insurance coverage for the family including in-laws, group personal accident and term life insurance policy Employee Insurance Top-Up Tele consultation Emotional and Mental Well-being Support Parental Leave Education and Internet reimbursement Our Story For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone. Our Way of Life Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide. We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality. We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who? Follow us! LinkedIn | Facebook | Twitter Location(s): IN.Bangalore.Office Show more Show less

We are looking for a skilled and motivated Software Engineer with 4–5 years of experience to join our dynamic team. The role involves maintaining and supporting internal and external in-house output applications while contributing to feature enhancements and system improvements. The ideal candidate must possess a strong understanding of C#, Web API development, and Object-Oriented Programming (OOPS) principles, with additional experience in a DevOps environment being a plus. This position requires a proactive mindset to resolve tickets, handle small-scale requests, and contribute to large, team-oriented feature development projects. The role includes a split-shift schedule to ensure collaboration with team members based in the US. Key Responsibilities: Develop, maintain, and support internal and external applications. Collaborate with team members to resolve support tickets and deliver solutions promptly. Work on small-scale requests and large feature development initiatives. Design, develop, and maintain scalable Web APIs using C#. Write clean, efficient, and maintainable code adhering to strong OOPS fundamentals. Build and manage CI/CD pipelines and other automation processes within a DevOps environment. Implement and maintain code management and version control best practices. Develop unit test cases and assist in system/integration testing. Work within an Agile framework and follow SDLC principles for project execution. Key Skills and Qualifications: 4–5 years of hands-on experience in software development. Strong understanding and expertise in C#, Web API development, and Object-Oriented Programming (OOPS) concepts. Proficiency in SQL for database development and maintenance. Experience in building CI/CD pipelines; familiarity with Azure DevOps is preferred. Exposure to Azure Dev Portal, PowerShell scripting, and DevExpress is an advantage. Familiarity with Agile methodologies and SDLC processes. Strong analytical and problem-solving skills with a focus on delivering high-quality solutions. Excellent communication and collaboration skills to work effectively in a team-oriented environment. Preferred Skills (Nice-to-Have): Experience working in a DevOps environment, including automation and deployment pipelines. Knowledge of AWS, JavaScript/AJAX, and ASP.NET is beneficial. Location(s): India Remote Show more Show less

Hi, I'm Debin Dennis, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for an Information Security Analyst II to join our dynamic global Information Security team. In this role, you'll support the governance, risk, and compliance functions, playing a key part in how we protect data, ensure regulatory compliance, and build trust with our customers around the world. You’ll work closely with teams across security, audit, legal, and technology to drive initiatives that support global compliance and mitigate risk. We are looking for an Information Security Analyst II who will: Support the enforcement and maintenance of security policies, controls, and compliance requirements. Participate in audit and compliance programs including PCI DSS, SOC2, ISO 27001, and other regulatory standards. Administer GRC workflows such as policy exceptions, risk acceptances, and policy lifecycle management. Assist in internal and external audits, customer assessments, and third-party risk reviews. Maintain documentation for security policies, procedures, and evidence required for compliance. Work closely with stakeholders across departments to align security practices with business needs. Help monitor industry trends and evolving regulations to ensure continuous compliance readiness. Is this opportunity right for you? We are looking for candidates who: Have a bachelor’s degree in Computer Science, Information Security, or a related field, or equivalent experience. Bring 2+ years of experience in information security or IT audit, or 3–5 years in a general IT role within a regulated environment. Have experience working with PCI, SOC2, ISO 27001, and other security frameworks. Are familiar with GRC tools and workflows related to risk management, policy management, and compliance reporting. Possess strong knowledge of security principles and can communicate effectively with technical and non-technical audiences. Demonstrate English proficiency in a business environment. Our Guiding Principles Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits Work from home, in-office, or hybrid flexibility Employee Belonging Groups Healthcare: Medical, Dental, and Vision Paid Vacation, Volunteer Time, and Holidays And so much more! If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com . Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use, and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people (CSGers) are fearlessly committed and connected, high on integrity and low on ego—making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here. Location(s): India Remote Show more Show less

Remote, India At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customers and employees experience extraordinary. We are looking for a Billing System Analyst-I: who will Billing System Analyst-I is responsible for the effective operation of the software in both internal and customer-facing environments. The team of Billing System Analyst works closely with Operation and Service Delivery teams to ensure system monitoring and runtime availability and effectiveness, including automation and real-time monitoring. This role ensures that all systems and equipment are running efficiently and effectively to support the organization's objectives. Basic technical expertise on telco, billing and ITSM tool (Jira or ServiceNow or Remedy) Should be sound in communication, show flexibility and need to have basic trouble shooting skill in Unix/SQL. Experience of monitoring via tools, scripts (shell/Perl) and email alerts. Able to perform first cut basic analysis via predefined SOPs. Explore patterns to make monitoring proactive, detecting problems before they happen and avoid repetitive issues in production. Able to understand the customer SLA, prioritize and manage the workflow from start to finish. Able to triage and engage with customer and L2/L3 for any functional or technical malfunctions faced in production. He should be able to communicate the issue meaningfully to different stakeholders and those with less technical knowledge. Monitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime. Document operational and system architecture processes and configuration and identify automation opportunities where applicable Participating in Operations 24x7 on-call rotation schedule Able to maintain clear shift handover, ROTA and Escalation matrix to have seamless handholding among different support teams, customer and 3rd party vendor. Able to capture chronology of events for critical and high alerts. Willing to work in rotational 24*7 Shifts. Is this opportunity right for you? We are looking for candidates who: Bachelor’s degree in information technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or a related field. Minimum 2 -3 years’ experience with System monitoring and ITSM processes Experience working with ITSM Tool, Unix/Linux Basic, database (Oracle, MySQL) Experience with good communication skills and customer connection. Experience with basic knowledge on Linux platforms in common scripting languages (Perl, Python, Groovy, Ruby, bash) Proficient in English in a business environment Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits (Feel free to adjust this by regional benefits!) Work from Home, in-office, or hybrid Employee Belonging Groups Insurance Paid Vacation, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): IN.Bangalore.Remote Show more Show less

We are looking for a Senior Technical Consultant to join our Policy & Network Management team. This role is responsible for implementing client solutions, supporting 4G PCRF, 5G PCF, SMSC, USSD , and ensuring high-quality product launches, configuration changes, and technical troubleshooting. The ideal candidate will provide technical expertise, conduct solution acceptance testing, and collaborate with internal and external stakeholders to resolve complex network-related issues. Key Responsibilities Implement client solutions through product launches, configuration changes, and data modifications. Provide technical support for CSG’s network-based solutions (4G PCRF, 5G PCF, SMSC, USSD). Troubleshoot and resolve technical issues using established procedures and guidelines. Conduct solution acceptance testing and handover to ensure smooth client integration. Create and maintain customer documentation for configurations, troubleshooting, and best practices. Deliver customer training on system functionality and troubleshooting procedures. Act as the escalation point for critical technical issues, ensuring timely resolution. Identify project risks and develop mitigation strategies. Collaborate with internal teams to enhance technical processes and system improvements. Generate internal and customer reports/metrics to track performance and identify trends. Is This Opportunity Right for You? We are looking for candidates who have: Bachelor’s degree in Computer Science, Electronics & Telecommunications, or related field (or equivalent experience). Strong understanding of network-based solutions (4G PCRF, 5G PCF, SMSC, USSD). Experience in Linux installation and administration. Knowledge of IP LAN/WAN design and administration. Hands-on experience with database administration (MySQL, Oracle) and relational databases. Proficiency in scripting languages such as Perl, Bash, JavaScript, Ansible. Exposure to virtualized/cloud-based architectures (VMware, AWS, Azure). Familiarity with Web Service configuration/administration (Apache Tomcat). Understanding of SS7, Sigtran, MAP, SMPP, Diameter protocols. Experience with Elasticsearch, X-Pack, Kibana is highly desirable. Basic knowledge of Java and/or C++ coding methodologies is beneficial. Experience in CRM, Billing, and Order Management projects is a plus. Location(s): India Remote Show more Show less

Remote, India At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customers and employees experience extraordinary. We are looking for a Billing System Analyst-II: who will Billing System Analyst-II is responsible for the effective operation of the software in both internal and customer-facing environments. The team of Billing System Analyst works closely with Operation and Service Delivery teams to ensure system monitoring and runtime availability and effectiveness, including automation and real-time monitoring. This role ensures that all systems and equipment are running efficiently and effectively to support the organization's objectives. Basic technical expertise on telco, billing and ITSM tool (Jira or ServiceNow or Remedy) Should be sound in communication, show flexibility and need to have basic trouble shooting skill in Unix/SQL. Experience of monitoring via tools, scripts (shell/Perl) and email alerts. Able to perform first cut basic analysis via predefined SOPs. Explore patterns to make monitoring proactive, detecting problems before they happen and avoid repetitive issues in production. Able to understand the customer SLA, prioritize and manage the workflow from start to finish. Able to triage and engage with customer and L2/L3 for any functional or technical malfunctions faced in production. He should be able to communicate the issue meaningfully to different stakeholders and those with less technical knowledge. Monitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime. Document operational and system architecture processes and configuration and identify automation opportunities where applicable Participating in Operations 24x7 on-call rotation schedule Able to maintain clear shift handover, ROTA and Escalation matrix to have seamless handholding among different support teams, customer and 3rd party vendor. Able to capture chronology of events for critical and high alerts. Willing to work in rotational 24*7 Shifts. Is this opportunity right for you? We are looking for candidates who: Bachelor’s degree in information technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or a related field. Minimum 4 -6 years’ experience with System monitoring and ITSM processes Experience working with ITSM Tool, Unix/Linux Basic, database (Oracle, MySQL) Experience with good communication skills and customer connection. Experience with basic knowledge on Linux platforms in common scripting languages (Perl, Python, Groovy, Ruby, bash) Proficient in English in a business environment Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits (Feel free to adjust this by regional benefits!) Work from Home, in-office, or hybrid Employee Belonging Groups Insurance Paid Vacation, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): IN.Bangalore.Remote Show more Show less

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Software Dev Engr who will: You will report to Manager Software Development, to contribute to designing, analyzing, writing code, modifying and debugging CSG product applications You will use industry best practices and methodologies such as Agile, Scrum and DevOps practices You will participate in code reviews, resolving production tickets, troubleshooting, or other forms of team quality procedures You will implement custom components on top of CSG's Enterprise systems including integrations with third-party systems at web services (MVC, WCF) You will be involved in Development activities building Web Applications, Desktop Applications and Web Services You will help with Release Management, Configuration Management, Build Management, Stream Management, and Ticket Management You will coordinate and communicate with project team leaders and members You will work with client support and implementation consultants to resolve application issues Is this opportunity right for you? We are looking for candidates who: 3-5 years previous development experience in .NET development using Visual Studio, with a focus on .NET Core, .NET Services (WCF, WebAPI) Experience in Unit testing Experience with software development with a desire for continuous improvement Constant desire to improve processes, people, and products Experience troubleshooting software issues IT knowledge in software development methodologies/processes, design, implementation, testing, and documentation Experience in SCRUM, Agile, and Lean Practices 2-3 years minimum experience in .NET framework technologies2-3 years minimum experience in SQL or other DB technologies 2-3 years experience using source controls (Github, SVN, ADO) Experience with continuous integration and release management Experience with debugging, identifying discovered issues with code, processing, data, or environment Experience in Jenkins, Rundeck, AWS Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits Work from Home, in-office, or hybrid Paid Vacation, Volunteer, Compassionate, and Holiday Time Off Insurance coverage for the family including in-laws, group personal accident and term life insurance policy Employee Insurance Top-Up Tele consultation Emotional and Mental Well-being Support Parental Leave Education and Internet reimbursement Our Story For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone. Our Way of Life Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide. We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality. We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who? Follow us! LinkedIn | Facebook | Twitter Location(s): India Remote Show more Show less

Key Responsibilities: Exhibit strong leadership and management skills, providing strategic direction, hands-on technical support, and daily guidance to the team. Demonstrate in-depth knowledge of a specific component of CSG’s business and the ability to multitask effectively in a fast-paced environment. Lead a team of 2 or more, ensuring that team objectives and customer SLAs are consistently met through effective coaching and support. Oversee day-to-day team activities with a focus on operational excellence, efficiency, and collaboration. Establish and maintain robust work processes, delegate tasks strategically, set clear priorities, and ensure consistent delivery on commitments. Act as a mentor and motivator, fostering a high-performing team culture and actively engaging in team development and dynamics. Take ownership of Major Incident Management, problem resolution, and escalations, ensuring timely and effective outcomes. Monitor work streams and incident status proactively to ensure SLAs and OLAs are met. Build and maintain strong relationships with customers and cross-functional teams such as Professional Services and R&D. Provide technical leadership on critical or complex issues, ensuring the team delivers scalable, high-quality solutions. Manage and support build automation using Jenkins or similar CI/CD tools. Deliver technical support to customers, resolving live production issues and consulting L4 teams where necessary. Oversee release promotions (including core upgrades) through development, UAT, and production phases. Ensure proper documentation and uphold technical standards, while actively participating in project and team design discussions. Manage, develop, and prioritize team schedules, balancing workloads during seasonal peaks, vacations, or unexpected absences. Continuously improve operational practices and workflows for enhanced service delivery. Monitor and report on team KPIs, ensuring consistent productivity, utilization, and service quality. Identify skill gaps and define personalized enablement and growth paths for each team member. Support service management layers as required, contributing to the broader goals of the organization. Collaborate with platform engineering for application/system sizing, performance requirements, and deployments. Lead the creation, maintenance, and publication of Remedy Knowledge Management articles. Drive a culture of peer reviews, knowledge sharing, and ongoing internal upskilling. Champion CSG Values, consistently demonstrating them in day-to-day work and team interactions. Seek innovative and creative solutions to overcome internal and customer-facing challenges. Qualifications & Experience: Bachelor’s degree in information technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or a related field. 7–9 years of experience in the software industry or related fields. CSG product knowledge or a Telecommunication background on OSS , BSS is preferred. Minimum of 2–3 years of experience in strong leadership and team management. Subject Matter Expertise in areas such as Billing systems, Oracle Database, Linux/Unix (Red Hat), or Windows Server , API integrations. Proven customer-facing experience with the ability to provide on-site and remote support. Working experience on the ground with customers. Passion for driving continuous improvement and innovation in product and service delivery with strong communication skills . ITIL accreditation preferred. Location(s): India Remote Show more Show less

Hi I'm SushmaNayak your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll do: This role is responsible for optimizing and streamlining CSG’s offerings to end customers, ensuring seamless deployment and operational readiness. Acting as the bridge between development and production, the incumbent assesses solutions to guarantee they are installation-ready, properly configured, and effectively monitored. They refine diagnostics, processes, and procedures to minimize disruptions upon release. Additionally, they play a crucial role in production optimization—leveraging both technology and personnel efficiency to meet customer SLA requirements for availability and performance. Beyond deployment, this role provides specialized support for key product and solution areas, assisting internal and external stakeholders. They serve as Tier 3 support for complex technical issues related to CSG product operations and Tier 2 support for operational infrastructure systems owned by operational engineering. Their expertise ensures smooth operation, rapid problem resolution, and continuous enhancement of production environments. Minimum Requirements: 2–4 years of experience in deployment, monitoring, application support, and automation. Expertise in Windows servers and SQL. Proficient in CI/CD pipeline tools such as Git, Jenkins, Chef, and load balancers. Practical experience with scripting languages like PowerShell, C#, or Ruby, enabling automation and customization of workflows. Exceptional troubleshooting skills in Windows environments, including IIS configurations and performance tuning. Passionate about automation, continuously seeking opportunities to enhance efficiency and reduce manual efforts. Experience with RunDeck, containerization technologies, and AWS is a plus. A collaborative and adaptable team player who thrives in dynamic environments. Location(s): IN.Bangalore.Office Show more Show less

Hi I'm SushmaNayak your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll do: This role leads and provides oversight for a group of Automation testers as per project needs and is responsible for automation scripting and coordinating testing activities with internal/external teams. This role is also responsible for for reviewing the overall architecture of hardware, software, and networking systems by composing a highly complex test plan script, executing the tests, documenting the results and analyzing the output. This role works with Test & Defect Management tools, Test automation tools and scripting languages to complete tasks. Must understand the requirements, maintain automation test strategy and perform highly complex design and development, maintenance of the automation & manual test suites as per project needs. This role performs automated and manual test execution for functional, application, regression and integration tests. Minimum Requirements: Strong Experience in Telecom BSS is Mandatory Overall 8+ Years Experience in Automation Testing Lead/Manage a group of Automation testers. Responsible for Automation framework creation, script development / maintenance Co-ordinates testing activities with Internal/External teams as per project needs. Works with PO and the Project team to research & provide feedback on product and feature functionality. Participates and mentors in activities related to Agile and DevOps including planning, estimations, reviews, stand-ups, demos, retrospectives, and corrective actions etc. Reviews, analyzes & provides input to overall architecture of highly complex hardware, software, and networking systems and by composing detailed test plan scripts ensuring proper requirements coverage, executing the tests, documenting the results, analyzing the output, root cause analysis and communicating results. Responsible for creating, maintaining, and presenting the Automation Test Strategy. Responsible for learning new products and existing applications. Provides training and documentation to other members, as required. Location(s): IN.Bangalore.Office Show more Show less

Hi , I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Test Engineer II who will: You will be responsible for testing new or modified software to ensure a level of quality and conformance to requirement and established standards. You will develop test methods, software, and hardware design, install software and develop automation in coordination with development team (knowledge of Visual Studio, C# and Specflow is a great plus). You will initiate and drive the development and review of test processes, plans and procedures following CSGI test platform. You will execute tests against hardware and software to validate features, functionality, and performance. You will be identifying, analyzing, and documenting any defects discovered during testing. You will support the ongoing problem resolution and upgrade of current production automated and semi-automated test systems. You will document results and work closely with developers and others to analyze and debug issues. You will research, recommend and develop new test automation frameworks and tools. You will utilize continuous integration tools such as Jenkins to execute automated tests. Is this opportunity right for you? We are looking for candidates who: Bachelor's degree in computer science, management information systems, or a related field is required. Equivalent work experience in a similar position may be substituted for educational requirement Minimum of 3-5 years of experience in accounting roles, particularly within IT or software companies. 3-5 years of Quality Assurance Testing experience is required. 2+ years preferred experience working with programming languages (C# Script, PowerShell) and relational database systems, including SQL query development. Exposure to WCF services and XML is a plus. Experience with automated acceptance tests is desired (ATTD, SpecFlow, BDD). Agile Environment/Scrum exposure is desired. Strong knowledge of system testing and software quality assurance best practices and methodologies. 2+ years of testing automation and 2+ years of experience with scripting test automation tools. 2+ years of experience with performance testing with tools. Must have excellent written and communication skills. Experience working in a team-oriented and collaborative environment. Must have good project management skills, keen attention to detail and self-direction and work with minimum supervision. Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits Work from Home, in-office, or hybrid Paid Vacation, Volunteer, Compassionate, and Holiday Time Off Insurance coverage for the family including in-laws, group personal accident and term life insurance policy Employee Insurance Top-Up Tele consultation Emotional and Mental Well-being Support Parental Leave Education and Internet reimbursement Our Story For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone. Our Way of Life Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide. We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality. We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who? Follow us! LinkedIn | Facebook | Twitter Location(s): IN.Bangalore.Office Show more Show less

Remote, India At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer We are looking for a highly talented and motivated individual to join our team as a Senior Software Engineer. You will have the opportunity to work with other developers and senior engineers to deliver high quality solutions using modern technologies such as .NET Core, C#, AWS Cloud Services, Jenkins CI/CD pipeline and more. Design and develop high-quality web applications and robust backend services/APIs using .NET Core and C#. Work closely with product owners, stakeholders and users to gather requirements and feedback Participate in code reviews and sprint ceremonies Help maintain and support existing systems Implement and debug complex features Identify dependencies by collaborating with other development, data, devops and product management teams Contribute to the architecture of new and existing systems Provide technical leadership and mentor junior developers Is this opportunity right for you? We are looking for candidates who have: Bachelor’s degree or equivalent experience in Computer Science or related field 5-8 years of industry experience as a software engineer building enterprise level applications Strong experience with programming in C#, .NET Core, ASP.Net and relational databases like SQL Server or Oracle Experience with AWS cloud is a plus Familiarity with continuous integration and continuous deployment pipelines with Jenkins Excellent communication skills both written and verbal Ability to manage multiple concurrent tasks and projects Passion for learning new technologies and adapting to changing business needs Knowledge of agile principles and scrum methodology. Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits (Feel free to adjust this by regional benefits!) Work from Home, in-office, or hybrid Employee Belonging Groups Insurance Paid Vacation, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): India Remote Show more Show less

Key Duties and Responsibilities Projects vary, but typically will have you: Dive deep into the world of telecommunications. You will develop a detailed knowledge on markets, products, sales, delivery and operations. Solve real-world business problems, considering technical, financial, and operational constraints. Work with clients to define end to end user journeys that form part of the solution blueprint. Take ownership of business analysis initiatives and ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager. Take end to end solution blueprints and configure solution workflows and catalogues that implement the design. You will need to consider exception and failure scenarios to create a robust solution. Contribute to our methodology to help us do things faster and better. Skills And Experience Our ideal candidate will put the analysis into analyst. You should: Leverage your exceptional communication skills when working with customers to understand a problem statement. Recognise the additional detail and clarity required for a solution design, and quickly work to close these gaps. Be able to work within the constraints to define a detailed, complete, and implementable solution. This will breakdown the solution components, what each component does and how it does it. Summarise your solution proposal including inputs, considerations, and recommendations concisely and accurately to obtain feedback, approvals and move into implementation. Be able to manage client expectations through workshop and feedback sessions. Work as part of a team and independently when required Be a mentor and lead a team of budding solution designers Desirable: Hands on experience in coding. For instance, when to use global and local variables, and the concept of object oriented programming. Experience working as a vendor. Hands-on experience with configuration driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.) Experience in the telco and/or billing domains. Interested, but don’t think you fit into all this 100%? We would still like to hear from you – just let us in your cover letter know how your strengths align to our criteria, and where we can help you grow. Location(s): India Remote Show more Show less

We are seeking a proactive and detail-oriented Technical Support Analyst with 1–3 years of experience to join our team. This role involves providing application support , troubleshooting technical issues, and working closely with internal teams to ensure system stability and performance. The ideal candidate should have experience with Python/Shell scripting, Linux CLI, and ticketing tools , along with a foundational understanding of cloud infrastructure . This is an excellent opportunity for individuals looking to expand their technical expertise and grow within a fast-paced, technology-driven environment. Key Responsibilities: Application Support: Provide technical support and troubleshooting assistance for enterprise applications. Incident Management: Handle support tickets using a ticketing tool, ensuring timely resolution and adherence to SLAs. Scripting & Automation: Utilize Python/Shell scripting to automate repetitive tasks and enhance system efficiency. Linux Administration: Work with Linux CLI to diagnose and resolve system-level issues. Monitoring & Alerts: Monitor application and infrastructure performance, escalating issues when necessary. Cloud Understanding: Assist in troubleshooting application issues within cloud-based environments (AWS, Azure, or GCP). Collaboration: Work with development and operations teams to resolve incidents and implement improvements. Documentation: Maintain accurate records of troubleshooting steps, resolutions, and standard operating procedures (SOPs). Key Skills and Qualifications: 1–3 years of experience in technical/application support or a related field. Proficiency in Python/Shell scripting for automation and troubleshooting. Hands-on experience with Linux CLI for system diagnostics and issue resolution. Prior experience working with ticketing tools (e.g., Jira, ServiceNow, Zendesk) is mandatory. Basic understanding of cloud infrastructure (AWS, Azure, GCP) and its impact on applications. Strong analytical and problem-solving skills with attention to detail. Ability to multitask, prioritize incidents, and work efficiently in a fast-paced environment. Excellent communication skills, with the ability to document and explain technical issues clearly. Preferred Skills (Nice-to-Have): Familiarity with CI/CD pipelines and DevOps practices. Experience with monitoring tools like Grafana, Prometheus, or Datadog. Exposure to SQL databases for querying and troubleshooting. Location(s): India Remote Show more Show less

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Software Development Engineer I who will: Job Description To be considered for this role, candidates should meet the following criteria: You will build highly available, scalable, resilient, and maintainable systems You will continuously improve assigned areas by applying scripting, automation, or application packaging You will support the platform in customer-facing environments, including troubleshooting issues and monitoring the system You should be willing to grow and learn from those around you You will perform unit tests code and debug thoroughly You will support system and solution integration testing, user acceptance testing and resolve problems encountered You will participate in code reviews, design reviews, or other forms of team quality procedures You should be able to collaborate effectively with other team members on the team. You will work independently in a cross-cultural environment, having 2-3 hours overlap with stakeholders in the US. Is this opportunity right for you? We’re looking for candidates who: Bachelor’s degree in computer science, or technically related field, or equivalent professional experience. 1-3 years of experience in software development and software support/maintenance. Experience in C#, .NET, MS SQL Server, Web Services, SOAP, and ASP.Net Core. Strong Knowledge of OOP concepts. Work well within a team environment using Agile methods. Some experience with Cloud Services such as Amazon Web Services. Familiarity with version control systems (Git) and CI/CD processes. Ability to support on-call rotation. Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits Work from Home, in-office, or hybrid Paid Vacation, Volunteer, Compassionate, and Holiday Time Off Insurance coverage for the family including in-laws, group personal accident and term life insurance policy Employee Insurance Top-Up Tele consultation Emotional and Mental Well-being Support Parental Leave Education and Internet reimbursement Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): India Remote Show more Show less

Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Job Profile Product Owner I who will: Act as the primary point of contact between stakeholders, development teams, and cross-functional groups. Gather, analyze, and document requirements for new features and system integrations, ensuring interoperability between internal systems and third-party service providers. Analyze third-party REST API specifications and define integration requirements to enable seamless, secure connections across systems. Write clear, detailed user stories, technical requirements, and acceptance criteria. Lead Agile ceremonies including sprint planning, daily standups, sprint reviews/demos, and retrospectives. Manage the product backlog, prioritize features, and ensure timely, high-quality product delivery. Coordinate with globally distributed teams, ensuring partial workday overlap with U.S. business hours. Manage evolving scope and changing priorities effectively while maintaining alignment with strategic objectives. Develop and maintain comprehensive project documentation, including user stories, acceptance criteria, flow diagrams, and integration specifications. Is this opportunity right for you? We are looking for candidates who: At least 8+ years of experience. Worked as a Senior Business Analyst or Product Owner working in fast-paced, Agile technology environments. Strong experience in payment processing systems, transaction workflows, and payment-related integrations. Hands-on experience with UI based projects requiring third-party REST API integrations by analyzing API documentation/specifications Exceptional attention to detail and organizational skills. Proven ability to thrive in a fast-paced, dynamic, distributed team environment. Experience with HIPAA-compliant product design and Electronic Health Record (EHR) system integration is a plus. Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits Work from Home, in-office, or hybrid Employee Belonging Groups Healthcare: Dental, Medical, and Vision Paid Vacation, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Location(s): India Remote Show more Show less

Job Description Remote, India We are excited to learn more about you and your unique background. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer. We are looking for a Platform Engineer I who will: The Platform Engineer I to join our Ascendon Platform Management & Security team. The PM&S team is responsible for the creation and support of AWS accounts, pipeline automation, Windows Active Directory domains, E-Mail services and Security tooling for the Ascendon organization. You will work with a fun and exciting team and be on the absolute cutting edge of technology. Support an AWS Cloud Infrastructure, mostly using IaC tools like Terraform Support a Windows infrastructure, including Active Directory & PKI Interface with all levels of users for support, including developers, administrators, engineers, DBA, etc Create scripts, tools, framework, metrics, process/procedure and documentation to support Platform Operation needs Complete customer change requests and problem ticket resolution Participate in a 24/7 on-call rotation Support the implementation and administration of information security policies and technologies Improve security engineering audit and compliance tasks including alert tuning, log collection Is this opportunity right for you? We are looking for candidates who have: Bachelor’s degree in information technology; Computer Science, Engineering, related field, or equivalent experience. 2-4 Years of experience in supporting an AWS Cloud Infrastructure, mostly using IaC tools like Terraform Familiarity with Cloud Security models and best practices Experience with Windows and/or Linux Administration Prefer experience with scripting languages to build automations in support of the infrastructure (Examples: Powershell, BASH or python) A desire to learn new things. Our team is on the cutting edge of technology and are more than happy to train you. Skills, good to have: Active Directory, Terraform/CloudFormation , AWS Lambda (Python) , ElasticSearch, Microsoft SQL Server ,Network Troubleshooting Skills Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits (Feel free to adjust this by regional benefits!) Work from Home, in-office, or hybrid Employee Belonging Groups Insurance Paid Vacation, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): India Remote Show more Show less

Remote, India We are excited to learn more about you and your unique background. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer We are looking for a Software Development Engineer who will: This position is responsible to design, build, deploy, and managing functionalities for our cloud-based SaaS platform Ascendon. You will be playing the role of Software Development Engineer II, with the Ascendon Revenue Management (ARM) team. This team is responsible for build out of the ARM component of Ascendon. The ARM component is a SasS based, Billing and Revenue Management system hosted on AWS cloud. In addition, the team is also responsible for the ongoing operational aspects of the ARM component in a true DevOps manner. You will be part of a collaborative, motivated global team to build innovative and progressive solutions for CSG's biggest customers. You will understand the business requirements created as features by collaborating with stakeholders You will implement the feature independently or as part of a team, using the relevant programming languages with limited instructions You will write clean, maintainable, and efficient code with minimal guidance You will participate in collaborative activities within the team including planning, grooming, DevOps activities, and code reviews You will mentor and guide junior team members You will collaborate with peers and stakeholders in a distributed global organization. Is this opportunity right for you? We are looking for candidates who: Degree in Computer Science or related technical field. 2-5 years of product development experience in a lean or agile environment. Solid experience in C++/EPM programming languages, UNIX Development Environment, and Databases like Oracle/Postgres. Telecom billing domain knowledge is mandatory. Excellent customer support and communication skills. Ability to support on-call rotation. Independently solve complex problems related to interconnected software components using the available resources. Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits (Feel free to adjust this by regional benefits!) Work from Home, in-office, or hybrid Employee Belonging Groups Insurance Paid Vacation, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): India Remote Show more Show less

Remote, India Hi, I'm Aswathi Girijamani, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer We are looking for a Software Development Engineer II who will: This position is responsible to design, develop, test, and maintain software applications or systems. They collaborate with cross-functional teams to create efficient and reliable software solutions, ensuring they meet project requirements and industry standards. Responsibilities may also include troubleshooting issues, optimizing code, and staying updated with emerging technologies. Design, develop, and improve high-quality code that meets the functional and non-functional requirements and deploy solutions for our customers based on our core platform, Quote & Order. Design and develop new capabilities for our core CPQ , order management platform. Design, develop, and deploy reusable modular software components for integration and processes to be used in customer solutions. Work independently and collaboratively in a creative and agile team and contribute to our development toolchain and methodologies. Work with architects and analysts to understand and interpret end-to-end architecture and client requirements and quality analysts to assess and resolve issues and bugs. Is this opportunity right for you? We are looking for candidates who: Bachelor’s degree in computer science, or technically related field, or equivalent professional experience. 3-5 years software development experience with modern Java SE (8+) Skills in SQL, PostgreSQL, and/or MyBatis, Apache Kafka, GraphQL, and REST API frameworks Development, packaging, and release toolchain experience with CI/CD practices (e.g., Github, Maven, Jenkins, TeamCity, Kubernetes, etc.). Work well within a team environment using Agile methods. Knowledge in Business Process Management and Rules libraries (Camunda, Activiti, Drools, etc.) would be good to have Completely at home in a Linux/MacOS/Docker development environment Soft skills / Other skills: Candidate who is proactive , Has quick learning abilities . Independent Contributor with minimum support while working on projects. Good Communication skills to work with our team in Australia , Europe , CALA, Indonasia & Malasia Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits (Feel free to adjust this by regional benefits!) Work from Home, in-office, or hybrid Employee Belonging Groups Insurance Paid Time Off, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): India Remote Show more Show less

We are seeking a Quadient Developer to join our team, responsible for the design, development, analysis, modification, and debugging of CSG product applications , with a primary focus on Quadient (GMC Inspire) solutions. In this role, you will work closely with cross-functional teams to deliver high-quality solutions, perform bug verification and release testing, and occasionally collaborate directly with end-users to gather requirements and document technical specifications. This role is ideal for a hands-on, proactive developer who thrives in a collaborative, fast-paced environment. Key Responsibilities Design, develop, modify, analyze, and debug applications, including Quadient solutions, .NET applications, and SQL databases. Perform bug verification, release testing, and beta support activities to ensure high-quality deliverables. Provide QA support for new feature development and ongoing product enhancements. Collaborate with cross-functional teams to ensure timely project delivery and issue resolution. Maintain professional communication and working relationships aligned with CSG’s core values and competencies. Support documentation efforts by contributing to technical specifications and user documentation as needed. Participate in regular team meetings and project reviews to ensure project alignment and progress. Support a 24x7 on-call rotation as necessary. Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Experience: 2–3 years of hands-on experience developing with Quadient (GMC Inspire). Experience with C++, C#, SQL, and .NET technologies is a strong plus. Knowledge, Skills, and Abilities: Solid understanding of the full software development lifecycle, including design, development, testing, deployment, and documentation. Knowledge of software development methodologies and best practices. Strong analytical and problem-solving skills with the ability to think critically under pressure. Effective verbal and written communication skills. Ability to work independently while contributing to a collaborative team environment. Strong organizational skills with the ability to manage multiple priorities and deadlines. Proficiency with Microsoft Office applications. Ability and willingness to learn new programming languages and technologies as needed. Ability to communicate clearly in English in a business environment. Location(s): India Remote Show more Show less