Relationship Support Manager

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Business Descriptor

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

Job Introduction

We are currently seeking an experienced professional to join the GTS team at GIFT City branch, Gandhinagar, Gujarat.

The purpose of the role is to develop, grow & position HSBC as top trade solution and service provider as an international business Unit in GIFT. The job holder responsibility includes leveraging the offshore unit as a corridor for driving business opportunities in line with GTS and CIB strategic priorities. The incumbent must identify business opportunities, propose needful GTS solutions, manage transactions, credit assessment/approval, coordinate with coverage and business development team along with ensuring diligence related to the outlined processes. The remit area may be an entire country, entire region or may be global and may cater for single or multiple business areas in HSBC. The nature of the activities may include account management, client onboarding, credit proposal evaluation, documentation, internal business services, internal transactions and credit services.

Principal Responsibilities

• Responsible for being the primary contact for the relationship. Interacting with the senior management at the client’s end.

• Responsible for revenue generation for the clients in the portfolio

• Ensuring that the financial and credit risks associated with clients is mitigated and controlled

• Cross Sell for different products to the client base

• To work with the product teams towards formulating and delivering client strategy. Working with RRM / GRB teams to ensure that local business strategy is aligned to global strategies on respective clients

• Run with the portfolio management approvals and other necessary reviews

• Managing daily credit exceptions, limit allocation, liaising with credit services for appropriate maintenance of limits

• Managing one off credit requirements including credit approvals and documentation

• Managing credit documentation negotiation and execution across all clients

• Liaising with internal teams for non-standard client requirements, ensuring due execution

• To ensure that the clients and our interactions with them, are in compliance with the existing regulatory guidelines. To support product / process / system rollouts related to any regulatory changes introduced by the regulators from time to time

• To build Corporate and Inst. Banking franchise value and reputation by ensuring that all responsibilities are executed flawlessly and HSBC promise delivered to the client in a timely, professional and cost-efficient manner

• • Graduate / Post Graduate Degree
• Self-driven individual with ability to multi-task and manage time exceedingly well
• Client centricity and pro-activeness to drive business
• High levels of integrity in client dealing
• Robust knowledge / strong inclination to learn – bank systems, processes, key local regulations, product offering of HSBC, documentation
• Understanding of credit risk
• Good communication and networking skills
• Good Analytical and reasoning skills