Relationship Manager - B2B Sales

Key Responsibilities

• Corporate Client Acquisition & Relationship Building
• Identify and approach corporate clients, SMEs, educational institutions, and business houses for bulk purchase deals.
• Build long-term relationships with decision-makers such as HR heads, Admin teams, and procurement managers.
• Regularly visit client offices to understand requirements and maintain strong rapport.
• Sales Target Achievement
• Achieve monthly and quarterly B2B sales targets set by management.
• Promote premium mobile devices, laptops, and corporate product bundles.
• Develop customized proposals based on client needs and budgets.
• Quotation Preparation & Negotiation
• Prepare accurate and competitive quotations for bulk orders.
• Negotiate pricing, discounts, and terms with clients while maintaining profitability.
• Follow up on sent quotations and convert leads into confirmed orders.
• Follow-ups & Order Coordination
• Maintain regular follow-up with clients through calls, emails, or visits.
• Coordinate with the showroom team for stock availability, order processing, and delivery timelines.
• Ensure smooth documentation, billing, and dispatch processes for corporate orders.
• Market Research & Lead Generation
• Conduct research on potential B2B buyers, trending products, and competitor pricing.
• Maintain a database of corporate leads and update CRM tools regularly.
• Identify new opportunities for bulk sales, employee gifting, and corporate tie-ups.
• After-Sales Support
• Handle post-sale queries, warranty support coordination, and service-related concerns.
• Maintain strong customer satisfaction to enable repeat business.
• Collect feedback from clients to improve service quality.
• Reporting & Documentation
• Prepare daily, weekly, and monthly sales reports.
• Maintain complete records of quotations, negotiations, and client communication.
• Regularly update management on progress, targets, and challenges.
  

Required Skills & Qualifications

• Minimum 1–3 years of experience in B2B or corporate sales (electronics / IT products preferred).
• Strong communication, negotiation, and presentation skills.
• Ability to understand technical specifications of mobiles, laptops, and accessories.
• Good knowledge of preparing quotations, proposals, and sales documentation.
• Proficiency in MS Excel, email drafting, and CRM tools.
• Self-motivated, target-driven, and able to work independently.
  

Preferred Candidate Profile

• Experience working with corporate clients in industries like electronics retail, IT hardware, telecom, or appliance showrooms.
• Ability to manage multiple clients and maintain strong follow-up discipline.
• Professional appearance, confident attitude, and customer-centric approach.