Regional Operations Manager

Job Title: Regional Operations Manager

Experience: 4 to 11years

Location: Dehradun

Reports to: Zonal Operations Manager

Responsibilities:

• Managing and coordinating Operational Activities of the Region
• Drive Regional team to achieve assigned regional targets
• Review & expand assessment compatible Nodes Infrastructure in the Region
• Build strong relationship with partners
• Review and ensure Policy Compliance
• Manage cost
• Presentation/Meetings with the Clients/Partners
• Reviewing and reporting on daily/weekly/monthly Performance
• Reviewing measures to achieve performance targets
• Attending conferences, events, and meetings as per the schedule
• Resolve operational and other technical issues in the Region
• Maintain communication with Delivery, Sales and Admin teams on regular basis
• Lead the planning and delivery of effective, efficient, and sustainable operations across the Region
• Ensure that delivery is in line with budgets and key performance indicators
• Monitor, coach, support, motivate and develop team members
• Manage risk for all the services in the region on an on-going basis, giving early insight into any issues. Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements

Requirements:

• Around 10 years of experience in Operations/Business/Service Delivery
• Good hands-on experience of Microsoft office (XL, PPT and Word etc)
• Strong communication skills (Ability to communicate in Telugu will be added advantage)
• Strong analytical skills
• Able to travel 70% 80% of the time
• Ability to work with cross functional teams
• Attention to Detail
• Self-motivated and ready to work extended hours
• Enthusiastic and pleasant personality
• Quick Learner

Skills Needed:

• Strong People Management & Team Building Skills
• Good written and verbal communications
• Strong Interpersonal Skills
• Strong Presentation Skills
• Strong Analytical skills