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Regional Manager

Regional Manager

Smiths

4 - 8 years

13 - 18 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:9 hours ago| Platform:

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Skills Required

Market analysis Team management SAP Aerospace Market intelligence Market research Customer service Budgeting Forecasting CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Regional Manager - Southern India

Location:

India

Ref:

REF719I

Job Function:

Sales

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

Key Activities:

Sales

Maintain and increase JC market share with key end users.
Market penetration skills and bring about disruptive growth.
Lead, guide, evaluate, and develop a front sales & service team to ensure that the local business unit achieves its business objectives and complies with all relevant regulations and laws.
Effectively manage relationships with internal and external customers and all other stakeholders.
Develop a strong customer service culture.
Visit to end user regularly to maintain relations.
Maximize the business through Channel partner network and grow the business.
Develop and implement technical sales strategies to achieve sales targets.
Identify new business opportunities and expand existing customer relationships.
Conduct market research to stay updated on industry trends, competitor offerings, and customer needs.
Provide technical guidance and expertise to the sales team and customers during the sales cycle.
Conduct market research to stay updated on industry trends, competitor offerings, and customer needs.
Establish annual, quarterly, sales plans while actively participate on budgeting and forecasting process.
To ensure effective utilization of system tools covering C4C & SAP

Service

Manage service contracts
Develop a strong customer service culture.
Provide strong technical and service support to all customers.
Manage the Field Service Engineers to provide support to the end user.
Liaise with various technical departments in order to provide engineered solutions to the end users.
Support localization efforts and collaborate actively with Service Operations to deploy the necessary strategies and gain market share.
Manage customer expectations, ensure timely delivery of services/products, and support post-sale activities.

Key Responsibilities:

Team Management: Lead and manage a team of sales representatives, setting sales targets and coaching them to achieve these goals.
Sales Strategy: Develop comprehensive sales plans and forecasts to maintain a steady pipeline of prospects.
Customer Engagement: Build and maintain relationships with key customers, ensuring their needs are met and providing technical presentations to drive sales.
Market Analysis: Stay updated on market developments, industry trends, and competitor activities to inform sales strategies.
Contract Negotiations: Manage contract negotiations and ensure favourable terms for the company.
Collaboration: Work closely with internal technical and marketing teams to leverage customer insights and market intelligence.

Qualifications

Skills and Experience:

Education/Training

Bachelor s Degree in Mechanical Engineering or similar field

Experience:

15+ years of professional experience in engineering and sales preferably working experience with pump industry, seal industry or process industry maintenance.
Deep understanding of the technical aspects of the companys products and services, as well as the ability to communicate their value to potential customers.
A strong technical knowledge of John Crane product portfolio. Understanding of market trends and the competitive landscape.
Excellent communication, negotiation, and interpersonal skills.
Ability to travel within the region as required.
Proficiency in CRM software and Microsoft Office Suite.
Proven experience in the field.
Interpersonal skills and ability to get on with multi-functional and multi-nationality peers.
Ability to write, concise reports in a formal and professional manner.
Ability to discuss and negotiate at the appropriate levels within the customer base.
Dynamic self-starter
Independently reliable & self-sufficient whilst being part of wider team
Excellent communication and presentation skills.
Strong leadership and team management skills.
Problem-solving mindset with attention to detail.
Ability to work in a fast-paced, high-pressure environment
Languages:
English, any other local languages will be an added advantage.

Key Metrics:

Strategic thinking and problem-solving abilities.
Strong analytical skills with the ability to interpret sales data.
High level of self-motivation and the ability to work independently.
Team-oriented mindset with the ability to collaborate effectively with cross-functional teams.
Customer-focused approach with a commitment to partner success.

Work Environment:

This position may require regular travel within the region.
Flexible working hours may be required to accommodate partner schedules and events.

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Smiths

Engineering/Manufacturing

London

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Regional Manager

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Key Activities:

Sales

Service

Key Responsibilities:

Skills and Experience:

Education/Training

Experience:

Languages:

Key Metrics:

Work Environment:

More Jobs at Smiths