Regional Head

Job Requirements

Job Title -

Place of work

Business Unit

Function

Job Purpose

Responsibilities

Roles & Responsibilities:

• Grow the AUM base for Business Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.
• Lead and direct the State Heads by providing strategic inputs and plans for distribution penetration in current markets as well as future geographic expansion
• Collaborate with the Product Head Business Loan to ensure that the customers are offered the best in class solutions funding/multifunding requirements and key DST's are appropriately incentivised.
• Design channel mix strategy and develop constructive relationships with Digital marketplace partners and key alliances
• Design a fulfilling customer journey leading to customer delight and making IDFC_First their banking partner of choice.
• Oversee distribution channel success through RM training, enablement, integration of alliance channels, improved TAT, focused intervention on low productivity locations etc.
• Ensure the successful adoption of internal compliances & regulatory framework across the business
• Collaborate with the Head of Collections to drive down the net credit loss and delinquency metrics.
  

Managerial & Leadership Responsibilities

• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
• Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically
• Attract & retain best-in class talent to meet Bank's rapid growth targets
  

Educational Qualifications

Experience