Job
Description
About Us: Established in the year 2007, Reliance Brands Limited is an investment arm of Reliance Industries that began with a mandate to launch and build international and domestic brand equity in India. Over 13 years of rich experience catering to the segments of luxury, bridge-to-luxury, high-premium and high-street lifestyle, RBL has built a great understanding of the psyche of the Indian Consumer. With corporate offices in Gurgaon, Mumbai & Bangalore, RBL now operates over 50 brands spread over 430 stores and 345 shop-in-shops across the country and also own the retail concept stores The Tank & The White Crow across the country. In May 2019, RBL marked its first international foray by acquiring the British toy retailer, Hamleys. Globally Hamleys has 201 doors across 17 countries. In the same year, RBL also unveiled its multi-brand outlet The White Crow that showcases a unique curation of over 44 premium brands. Job Title: Regional Business Manager (RBM) Location: Hyderabad Reports To: Retail Operations Head Role Summary: We are seeking a dynamic and results-driven Regional Business Manager (RBM) to lead and drive sales growth across a defined cluster/region of our optical retail stores. The RBM will be responsible for ensuring the delivery of business objectives through strategic planning, team development, superior customer experience, and high-performance execution at the store level. Key Responsibilities: Sales Leadership: Drive topline sales performance across assigned clusters by setting clear sales targets and monitoring achievement on a regular basis. Team Management: Lead, coach, and motivate Store Managers and front-line staff to achieve business goals. Foster a culture of ownership, accountability, and high performance. In-store Customer Experience: Champion world-class customer service standards through initiatives like Eye Camps, in-store visual merchandising, and experiential zones. Operational Excellence: Ensure smooth day-to-day store operations, adherence to SOPs, inventory control, and optimal manpower planning. Business Planning: Create and execute local area marketing plans to enhance footfall and brand visibility. Leverage market trends and customer feedback to improve store-level performance. Performance Review: Conduct regular performance reviews of stores and staff. Identify training needs and work with HR/training teams to bridge skill gaps. People Development: Build a strong talent pipeline through mentoring, recognition, and succession planning. Cross-functional Collaboration: Work closely with marketing, merchandising, supply chain, and HR teams to support regional growth initiatives. Reporting & Analysis: Analyze store-level performance data and provide actionable insights to management for continuous improvement. Key Requirements: 10-12 years of experience in retail sales/operations management, preferably in optical, lifestyle, fashion sectors. Proven ability to drive sales through customer-centric initiatives and innovative campaigns like Eye Camps and promotional events. Strong leadership and people management skills with a track record of building high-performing teams. Excellent communication, analytical, and problem-solving abilities. Experience working in a fast-paced, multi-store retail environment. Ability to travel across assigned regions/clusters as needed. Why Join Us? Be a part of one of the fastest-growing optical retail brands in India, where you will have the opportunity to lead from the front, shape regional success stories, and make a real impact on customer lives by improving vision and confidence. Whats in the Magic Box for You: Every individual here can bring their purpose to life through their work and be a part of an environment of inspiring leaders. Our employees Have fire in the belly, Dress up for Presence & for Consistency, Obsessed with Detail, Jack of all Trades, Opinionated, Risk Takers So, if you have these traits, Join Us and become a part of this MAGIC BOX which will unlock your abilities of executing things in a manner and at a pace, whereYou will surprise yourself! RBL is committed to diversity in its workforce and is proud to be an equal opportunity employer. RBL considers qualified applicants without regard to race, color, ancestry, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. RBL is an Affirmative Action and Equal Opportunity Employer.
