231 Operation Jobs

Job description Manage a team of 100 Ops resources which includes Sr TLs, TLs, SMEs Agents Understand the complete process and its SLA, KPI, AHT, Capacity calculation Ensure complete participation and contribution in organization/process level initiatives (Absenteeism, Attrition control) that may be implemented from time to time to improve efficiency Build, maintain, communicate and present detailed reporting, findings and insights to leadership and clients Derive performance by coaching, motivating and driving discipline Manage Noiseless and Transparent operations Manage Service delivery ensuring that client targets exceed expectations, month on month Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs Develop and implement improvement plans to close performance gaps Responsible for overall performance of the team in terms of productivity and Quality Conduct sessions with the team to discuss achievements, targets and the plan to meet the targets Facilitate development of the team members Review process and people metrics periodically with internal management and clients Interact with the client partners to understand their concerns and take necessary steps to resolve them effectively Client Experience improvement Communicate effectively with the client to resolve issues and disseminate updates on the floor Effective performance planning for self and team; time management and skill to self-organize Ability to achieve stretch targets and take decisions as well as manage complex/ difficult employee situations Handle escalations for the team Be the Single point of contact for all non-ops departments and identify, evaluate coordinate operational, Admin, IT and HR issues Timely closure of all processes and other requirements for self and Team To lead a team's available resources in order to deliver a quality service to customers in line with agreed service standards Quality Improvement Initiatives (Six Sigma / Lean) Process Tool (Automation) improvement ideas to be shared with clients and leaderships Ensure feedback for the process/Continuous Process improvement Teams Career Planning/manage team performance expectations Evaluation of operational practices and procedures Participate in client and calibration calls Should meet self-productivity target month on month financial planning and continuous improvement in Revenue Desired skills: Motivated individual with skills to develop and coach team of Trainers to achieve performance expectations Strong communication skills Demonstrated ability to work with leadership and clients Multi-tasking, prioritization, and meeting timelines of deliverables Work well under pressure and follow through on items to completion while maintaining professional demeanor ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Client Management, Service Delivery People Management Presentation skills (Power Point Google Slide Presentation) Good knowledge about current affairs (Global News, Trends on social media) and awareness about the sensitive events (Example: Wars, Attacks) Content moderation experience: Social Media guidelines policies Experience in AdWords, User content engagement, social media Video platforms content review will add advantage good communication skills and have good hands-on MS Office products Good knowledge about the functionality of Google Tools like: Slides, Spreadsheet, Word, SQL/PLX Dashboard, Google Analytical tools

Job Title: WFM Manager Job Description: Role and Key Responsibilities: Analyze staffing/scheduling plans and operational performance dashboards. Collaborate with RTAs, planners, schedulers, and operations to build financial dashboards and analysis. Prepare financial forecasts based on inputs from various sources and historical trends. Create and maintain financial reports for business stakeholders. Conduct financial review meetings with senior leadership and act as a bridge betweenWFMand Finance team. Guide planners to implement viable business changes to improve profitability. Drive efficiency in business operations for financial growth. Performs in-depth analysis and makes recommendationsforkey performance metrics to identify strengths, weaknesses, opportunities and threats to financial objectives. Monitor financial patterns and trends. Provide proactive update to management team. Review completed forecasts, schedules, and staffing files developed by team members to ensure completion, accuracy, and adherence to standards. Collaborate with Business Development, Geo/global finance, Operations, and Clients to develop new models to support staffing and volume changes. Lead reviews of Call Center efficiency and customer service performance to ensure client needs and performance meets set targets. Partner with support functions (IT) to ensure that forecasting, planning and scheduling tools are properly set up and maintained to support the Workforce Management team. Lead the development of forecasts, resource plans, and schedules for new programs. Drive cost efficiency projects. Handle a team of RTA, planners, schedulers, and revenue tracking analysts/supervisors. Key skills and knowledge: Bachelors degree in related field with more than seven years of relevant experience with at least two years of Progressive Mgmt. Experience preferred. Experience with forecasting, capacity planning and scheduling software tools. Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates. Advanced Microsoft Office skills. Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment. Demonstrated ability to mentor, coach and provide direction toteam members. Demonstrated ability to take initiative and ownership with focus on continuous improvement. Excellent attention to detail. Demonstrated ability to foster customer service disposition and sense of professionalism for self and team. Solid understanding of the organizations business operations and industry. Demonstrated business acumen. Demonstrated ability to comprehend, analyze, and interpret. Educational qualification: Graduation

Transformation Operations Management : Plan, execute, and track site-wide transformation programs to enhance operational effectiveness and scalability. Governance Leadership Support : Organize and oversee site leadership forums, ensuring structured governance and decision-making. Management Communication Reporting : Develop reports, dashboards, and presentations to facilitate seamless communication with global senior leadership. VendorManagement : Build and manage relationships with key vendors to optimize service delivery and cost efficiency. Budget Financial Oversight : Plan, monitor, and report on the site budget to ensure financial discipline and alignment with business goals. Stakeholder Collaboration : Partner with global and regional teams to align initiatives with corporate objectives. Performance Monitoring Insights : Track key performance indicators (KPIs) and provide data-driven insights for continuous improvement. Strategic Planning Execution : Support the India site leadership in strategic decision-making and long-term planning. Qualifications Skills 10+ years of experience in operations, program management, or business transformation. Strong understanding of GCC operations and global business environments. Expertise in process optimization and project management methodologies (Agile, Six Sigma preferred). Excellent communication, stakeholder management, and leadership skills. Ability to thrive in a fast-paced, matrixed organization with a results-driven mindset. Role: Head - Operations Industry Type: Software Product Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate

Transformation Operations Management : Plan, execute, and track site-wide transformation programs to enhance operational effectiveness and scalability. Governance Leadership Support : Organize and oversee site leadership forums, ensuring structured governance and decision-making. Management Communication Reporting : Develop reports, dashboards, and presentations to facilitate seamless communication with global senior leadership. VendorManagement : Build and manage relationships with key vendors to optimize service delivery and cost efficiency. Budget Financial Oversight : Plan, monitor, and report on the site budget to ensure financial discipline and alignment with business goals. Stakeholder Collaboration : Partner with global and regional teams to align initiatives with corporate objectives. Performance Monitoring Insights : Track key performance indicators (KPIs) and provide data-driven insights for continuous improvement. Strategic Planning Execution : Support the India site leadership in strategic decision-making and long-term planning. Qualifications Skills 10+ years of experience in operations, program management, or business transformation. Strong understanding of GCC operations and global business environments. Expertise in process optimization and project management methodologies (Agile, Six Sigma preferred). Excellent communication, stakeholder management, and leadership skills. Ability to thrive in a fast-paced, matrixed organization with a results-driven mindset. Role: Head - Operations Industry Type: Software Product Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

As a Technician - I at Sun Pharmaceutical Industries Ltd, located in Halol 1 - Plant, you should hold a Diploma qualification along with a minimum of 2 years of experience. In this role, you will be authorized to sign various Engineering GMP documents, Breakdown Maintenance Memos, and Preventive Maintenance checklists and history cards. Your key responsibilities will include promptly attending to breakdowns and maintenance tasks related to electrical systems. You will be required to execute preventive maintenance as per the schedule, update the checklist, and maintain the history card. Effective coordination with inter-departments such as QA and Production is essential for the smooth functioning of operations. You will also be responsible for handling and monitoring HT & LT and critical panels, as well as operating and maintaining DG Sets and UPS systems. In case of power failures, you will be expected to manage the activities efficiently. Additionally, you will be involved in modification-related activities and work towards energy conservation initiatives. Project work related to the up-gradation of systems and equipment will also be a part of your role. Ensuring that GMP documents are maintained as per the Standard Operating Procedures (SOP) is crucial for compliance and operational efficiency.,

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

Job Description: We are hiring a Computer Operator (Fresher) to support basic computer and data entry tasks in our bank branch. The candidate will help in handling system entries, maintaining records, and assisting staff with computer-related tasks. Key Responsibilities: Enter customer and transaction data into banking software Maintain digital records and files Assist with report generation and printing Support staff with basic IT tasks Ensure data accuracy and confidentiality Requirements: 12th pass or Graduate (any stream) Basic computer knowledge (MS Office, typing) Good attention to detail Willingness to learn banking processes Benefits: Training provided Career growth in the banking sector Supportive work environment Any candidate who wants to apply can contact on the given contact number 08375858125

As a Plant Operator/Technician at our company, you will be responsible for operating and maintaining mechanical equipment at the plant. You should hold an ITI qualification in Electrical or Mechanical with a minimum of 2 years of experience. The salary range for this position is between Rs. 15000 to Rs. 16000. In your role as a Mechanical Plant Operator, you will be expected to have knowledge of Basis Waukesha Gas engine and Basis DR/Ajax compressor systems. You should be capable of troubleshooting electronics and mechanical systems, understanding various mechanical valves and engine components, and handling all types of mechanical fittings. Your responsibilities will also include the operation and maintenance of compressors and engines, as well as being familiar with engine overhauling procedures. Additionally, as a Mechanical Plant Operator, you will be required to troubleshoot, identify faults, and rectify issues in automation, electrical systems, and controls. You should be able to resolve maintenance-related issues promptly and efficiently. Knowledge of Scheduled Line Diagrams, single-phase, three-phase, and earthing connections, as well as electrical panel connections, will be essential for this role. If you are a proactive and skilled individual with a strong mechanical and electrical background, we encourage you to apply for this position and be a valuable part of our team.,

You should have a Master's degree in Chemistry, Food Science, or Life Sciences with 0 to 5 years of experience in the FMCG/Cosmetics/Foods/Pharmaceutical industry. Your responsibilities will include operating, calibrating, performing intermediate checks, and maintaining various laboratory equipment such as UV-Vis spectrophotometer, K.F. Titrator, Conductivity meter, Viscometer, FT-IR, Tintometer, Analytical balance, pH meter, GC, and HPLC. Experience in handling Kjeldahl digestion and Distillation Unit, as well as preparing and maintaining Reference standards and volumetric standard solutions, is required. You will be involved in quality control and quality assurance activities, including testing retained samples, spiked samples, and participating in inter-laboratory comparisons and proficiency testing programs related to skincare, hair care, hair color, specialty products, foods, snacks, dairy products, beverages, and bakery products. Additionally, you will be responsible for preparing STPs, Validation documents, and Raw material/Product specifications. Proficiency in using Viscometer, Refractometer, and Tintometer is essential. Strong documentation skills and adherence to Good Laboratory Practices are necessary. You should possess excellent English written and oral communication skills to effectively communicate analytical results to both scientific and non-scientific team members. Immediate joining is required for this position located in Ekkathangal, Chennai. This job is with HEPL, a Group company of a 35-year-old FMCG Brand known for manufacturing popular products such as shampoos, hair colors, and food products like milk, milkshake, curd, and ghee. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule is day shift from Monday to Friday, with a yearly bonus. To apply, you should have experience in Research, NABL, and Laboratory work for at least 1 year each. Immediate joiners who meet the educational and experience requirements are encouraged to apply for this role.,

As a preferred candidate for this position, you should possess at least 2 years of relevant experience. This is a full-time role with a variety of shifts available, including day shift, evening shift, morning shift, night shift, rotational shift, and weekend availability. The work location for this position is in person. If you meet the experience requirement and are comfortable with the shift options and in-person work location, we encourage you to apply for this opportunity.,