Reflections Info Systems - Technical Delivery Manager

Job Location :

Experience :

Primary Skills :

Experience :

• 18 years of experience in technology delivery roles, including hands-on development and leadership responsibilities.
• Proven experience in delivering large-scale, complex projects with diverse teams.
• Manage P&L for a portfolio of accounts, ensuring revenue growth and profitability.
• Plan and manage team ramp-ups and ramp-downs using a mix of pyramid planning, external hiring, and internal sourcing.
• Drive account management activities including financial tracking, invoice collection, margin improvements, and resource planning.
• Build strong client relationships through regular interactions, QBRs, and on-site visits.
• Support account mining by identifying new opportunities, preparing proposals, and influencing stakeholders to grow the business.
  

Technical Expertise :

• Strong understanding of modern software development practices, cloud technologies (e.g., AWS, Azure, GCP), and DevOps.
• Proficiency in one or more programming languages (e.g., Java, Python, .NET) is preferred.
  

Project Management :

• Expertise in Agile, Scrum, Kanban, and traditional project management methodologies.
• Certification such as PMP, CSM, or equivalent is an and Communication :
• Excellent team leadership, people management, and conflict resolution skills.
• Strong communication, presentation, and negotiation include :
  

Project Delivery Management :

• Oversee the planning, execution, and delivery of multiple technical projects.
• Manage project scope, timelines, budgets, risks, and quality.
• Ensure adherence to Agile/Waterfall methodologies as per project requirements.
  

Team Leadership :

• Lead and mentor cross-functional technical teams, fostering collaboration and innovation.
• Conduct regular performance reviews and provide growth opportunities for team members.
  

Stakeholder Engagement :

• Act as a bridge between technical teams, business stakeholders, and clients.
• Communicate project status, risks, and solutions effectively to all stakeholders.
  

Technical Expertise :

• Collaborate with architects and engineers to define technical solutions.
• Provide input on architecture, design, and implementation strategies.
  

Process Improvement :

• Identify opportunities to improve project delivery processes and tools.
• Implement best practices in software development and delivery.
  

Risk And Issue Management :

• Proactively identify project risks and develop mitigation strategies.
• Resolve technical and operational challenges in a timely manner.
  

Customer Focus :

• Ensure customer satisfaction by delivering high-quality solutions aligned with business needs.