Reception manager

0 - 1 years

2 - 3 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a Reception Manager to oversee the front desk operations and ensure a high level of customer service. This role is ideal for candidates with 0-1 years of experience who are looking to grow their careers in hospitality and front office management.

Responsibilities

  • Manage the front desk operations and ensure a welcoming environment for all guests and clients.
  • Oversee the reception team and coordinate their daily activities to ensure efficiency and high standards of service.
  • Handle incoming calls, inquiries, and correspondence in a professional manner.
  • Maintain accurate records of visitor logs, appointments, and other administrative tasks.
  • Assist in training and onboarding new reception staff as needed.
  • Resolve customer complaints and provide exceptional customer service at all times.

Skills and Qualifications

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Familiarity with office management systems and procedures.
  • Basic knowledge of customer service principles and practices.
  • Ability to work well under pressure and in a fast-paced environment.
  • Attention to detail and problem-solving skills.

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