Posted:3 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking an enthusiastic Application Support Executive to join our team. This role is ideal for freshers or entry-level candidates who are eager to learn and grow in the field of application support.

Responsibilities

  • Provide first-line support for application-related issues and queries.
  • Troubleshoot and resolve application errors in a timely manner.
  • Collaborate with development and operations teams to ensure application performance and reliability.
  • Document and maintain records of issues, resolutions, and user feedback.
  • Assist in the deployment and testing of new applications and features.
  • Train end-users on application functionalities and best practices.

Skills and Qualifications

  • Strong analytical and problem-solving skills.
  • Basic knowledge of SQL and database management systems.
  • Familiarity with application support tools and ticketing systems.
  • Good understanding of software development life cycle (SDLC).
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Knowledge of programming languages such as Java, Python, or .NET is a plus.

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