Posted:6 days ago|
Platform:
On-site
Full Time
Troubleshooting & Resolution: Diagnose and fix software issues, bugs, and performance problems for end-users. User Support: Respond to queries via multiple channels (phone, email, chat), offering guidance and clear solutions. Problem Management: Conduct root cause analysis (RCA) for recurring issues and implement preventive measures. Collaboration: Work with development, QA, and cross-functional teams to test, deploy, and improve applications. Maintenance: Apply software patches, updates, and perform regular system checks. Documentation: Create and maintain records of troubleshooting steps, solutions, and support processes. Monitoring: Monitor application performance to ensure optimal operation.
Job Types: Full-time, Permanent, Fresher
Pay: ₹19,800.00 - ₹45,900.00 per month
Benefits:
Work Location: In person
Eureka outsourcing solution Pvt Ltd
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