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Real Time Analyst - Navi Mumbai -International BPO/Client -Fortune 500

Real Time Analyst - Navi Mumbai -International BPO/Client -Fortune 500

Shreesha Consultants

1 - 5 years

|

2 - 5 Lacs

Navi Mumbai Thane Mumbai (All Areas)

Posted:3 months ago| Platform:

Apply

Skills Required

RTA Blended Process BPO Semi Voice Voice Process Outbound Process Inbound Email Process Chat Process Customer Relationship Customer Support CSE Workforce Management KPI Analysis Real Time Analytics International Process WFM International BPO UK Process Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Excellent customer service by communicating proactively via IM, email or call. (Center stakeholders to achieve targeted service level & other quality standards) Initiate emergency procedures as needed Assists in data gathering & report preparation Required Candidate profile Exp 1 + years in analytical and operational experience / RTA Excellent communications Exp of Blended process will be a plus Exp in client facing Its for fortune -500 company Only whatsapp -9011612355

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Shreesha Consultants

Shreesha Consultants

www.shreeshaconsultants.com/

Staffing and Recruiting

Mumbai

11-50 Employees

19 Jobs

Key People

Ravi Kumar

CEO
Anita Deshmukh

Senior Consultant
Rahul Mehta

Project Manager

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